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A word for our Dial-up readers (and our high speed Internet emailers)

Lately, I have helped many dial-up computer users get their email unclogged. It became clogged because their friends and family who have high speed Internet sent them messages that were way too big for email. Usually these messages contained either large digital photos or video jokes or messages that bring dial-up users email to screeching halt. 

DIAL-UP USERS:

  • You absolutely need to know how to check your email using your web browser (this tip explains how ).
  • When email stops coming in or you see messages repeating themselves, it is time to check your email as above and then delete any messages that are larger than 500 kilobytes (kb). This will allow your email to flow again into your email program
  • Inform the offending parties that send these overly large messages that your system can't handle the volume and to please remove you from their forward lists.

HIGH SPEED USERS:

  • Please don't send jokes containing any type of videos, PowerPoint presentations, slide shows, etc to dial-up users. For every 2 megabytes that you send, it takes a dial-up user almost 20 minutes to download. It takes your connection less than 30 seconds to receive those types of messages, but remember that not everyone in your address book has a fast connection.
  • If you want to send digital photos, it is imperative that you resize them! This tip shows you how to quickly and easily resize your photos so that they are sent and received easily. OR, you can simply click the photo or photos you want to send, then click "email photos" from the sidebar in Windows XP (providing you are using Outlook, Outlook Express or other compatible program)

    If you send a full size digital photos right out of your camera, not only will it take a minimum of six minutes per photo for dial-up users to download, but once they get it, the photo will be so large that it is hard to see what it is.

  • Please be considerate of dial-up users and follow these two simple rules. 
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