Although this tip targets one particular Internet provider, ANY computer user will benefit from the advice I give at the end of the article. In Western Colorado, a company called Bresnan provides a large swath of the cable services…including cable Internet. Overall, I have no problems with the Bresnan service. They run an extremely speedy and pretty stable Internet connection.
However, my beef with the service has always been their sub-standard email service.
Over the past few weeks, Bresnan customers have been pleasantly surprised to see that all of the sudden 99% or more of their spam messages have stopped arriving in either their screened mail folder or their inbox. They were happy. What they and I didn’t start to figure out until this week was that Bresnan’s new anti-spam system was so stringent that many legitimate individual and business emailers no longer can send to a Bresnan address. They swung the pendulum too far the other way.
Unfortunately, there is no solution that I can see for the moment except to strongly consider the advice I have dished out for years: DO NOT USE YOUR INTERNET PROVIDERS EMAIL SYSTEM! I hope I said that plainly enough. When you sign up for Internet service from any entity, a complimentary email address automatically comes with it. You are NOT obliged to use that email at all.
For a much better email experience and have the ability to check your email from any computer any time AND get an email address you will never have to change no matter who buys out who and how many times you move or switch Internet providers, change your email to one of the online systems like Yahoo Mail, Gmail, or Hotmail. Gmail is my current email system of choice. OR, consider creating your own personal email address by registering your own domain and use it for your email. Either of these options will allow you to avoid the frustration that Bresnan customers here in Colorado and elsewhere are experiencing.
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Step 1.
Add an account.
- Type in display name
- Type in Email Address
- Type in password
Click “Continue”
Now the Automated setup will begin, click “Stop”
SETTINGS FOR BRESNAN:
- USERNAME: (your email address)
- INCOMING: mail.bresnan.net
- Click the IMAP drop down box and change it to “POP”
- PORT: 110
- OUTGOING: mail.bresnan.net
- Leave the drop down box “STARTTLS” for now, it will be changed later
- Now Click “Manual Setup”
- Select “Server Settings” under the desired mailbox
- Verify the port is set to “110″ & the server name is “mail.bresnan.net”
- Change the drop down box from “STARTTLS” to “NONE”
- NOTE: Make sure the “Use secure authentication” is NOT selected
- Click on “Outgoing Server”
- Select the default server and click “Edit”
- Type “POP3″ in the description
- Type “mail.bresnan.net” in the Server Name
- Change the port to 25 if not already set
- Note: Make sure NO check boxes are selected under Security and Authentication
Now click “OK” and this should work for you. If you have any questions please feel free to contact Mark @ Montana Computer Technologies and I will be happy to assist you.
support@montanacomputertechnolgoes.com
I forgot to include the version:
I was using Mozilla Thunderbird V3.o
How come I cannot access my E Mail instead of this crap I’m looking at nopw
Need help. Have two servers on new computor. Want to rid of HOT MAIL AS we have Windows Live. What to do? Tried calling Hotmail – answering machine. Called Bresnan. Said they couldnt do it.
Hi Rick, wondering if you could take the time to help me an a friend of mind in Riverton Wy.
I send him Email and he wants to print some of them,and he tells me he can’t do it?
I can tell him as I don’t know what Bresnen email looks like,as I us Outlook Express
and can go to file and print any and all of my emails.
If you could email me on how I will try to walk him thru it,as it is I get a call and I have to send
it U.S. Mail.
Two old Navy Buddies keeping in touch
Thanks for your Time
Bill in Wentzville Mo
Hello Bill. I’m not sure I could help your buddy much either without seeing exactly how he is approaching his email. However, one quick tip that works for almost any situation where a printout is needed is to try using the keyboard shortcut; Ctrl+P. This shortcut will bring up the print dialog box in any program that supports printing. Good luck.
How do I export my bresnan contact list into Gmail?
My wife uses Bresnan, I don’t. She is constantly complaining about the spam she gets- as you said, until recently. Now not so. But, interestingly, she no longer gets email from ME! Filtered now!!
As they used to say on Laugh-in, Verrrrrrrrrrry interesting.
Since switching from Qwest to Bresnan, I can’t send email from any of my own domain-based accounts (e.g. username@mydomain.com). Now I am having legitimate incoming email stopped on the server, too. Bresnan will NOT help, nor will they point me to any documentation on how to handle existing email accounts since switching to Bresnan. They simply don’t offer any support (which I don’t need) or any documentation (which is all that I want). All I am told is that I MUST use mail.bresnan.net for the outgoing server. Nowhere do they describe key things about reconfiguring EXISTING non-Bresnan accounts:
outgoing server (yes, they say it has to be mail.bresnan.net);
port number;
authentication required or bot (allowed, even);
whether to use IMAP or POP.
Why can’t they at least offer some basic info? especially for someone using Mac’s mail.app (their tech support people assume that the world uses crappy Outlook, and at even that they can’t help).
I am having the same problem. Fot my mail I need to use different servers that Bresnan. Of course if I put mail.bresnan.net in my incoming POP3 and the same in my out going SMTP then my company server rejects me. WHen I talk with Bresnan all I get is “not our problem, if you don’t use Bresnan email”. I’m ready to go back to DSL, but before that is there any way around this issue?
I never recommend that Internet users use the email provided to them by their Internet provider. Instead, use Gmail, Yahoo, or better yet, get your own domain email (search the site for more info). You will have far less problems and get a permanent email address that you never have to change.
I too get quite a bit of spam on Bresnan’s email service, though less lately. I have found that their “Screener” no longer screens, their “Junk” folder is always empty, and my pal from Michigan can’t get through to me.
No one at Bresnan seems concerned – guess Yahoo or Gmail is the way to go.
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