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General Computer Tips

Just wait and try again

So many computer problems can be solved by simply shutting the computer off, waiting a few minutes then trying again. This is especially true with the Internet. Whether you are using dial-up or high speed, restarting your computer (and high speed modem) is the number one thing to try. Internet companies even repeat this mantra while you are waiting on hold for them to help you.

One other tip with Internet problems is wait for more than just a few minutes. The Internet is a giant organism…it lives, breathes, and has hiccups. These hiccups can last anywhere from a few seconds to a few hours. When a problem occurs accessing web sites or email and you have already tried shutting the computer on and off, DO NOT ASSUME that the problem is on your computer. More often than not, the problem lies with the Internet itself or your provider. Wait a half hour to hour, then try again. If access continues to be interrupted after two or three hours, then and only then call for help. 

I hate to beat a dead horse, but…

I talk about this almost continuously it seems and hope that I’m preaching to the choir, but the topic comes up constantly in my travels…backup. Backup is probably the least interesting, but certainly the MOST IMPORTANT topic that we can discuss regarding computers.

Today, I ran across yet another computer user whose computer wouldn’t boot up and he didn’t have a backup. Fortunately, he knows a smart guy who can help recover the data, but data recovery is risky, expensive business and the results aren’t always 100%.  I implore and beg you to start and maintain a backup program that will protect your precious digital data in the event of a meltdown. Search our site for the single word "backup" and you will be rewarded with many articles and tips covering backup.

Windows XP Repair Option

I was ‘back in the saddle’ today after a hiatus last week for spring break with my kids. Helped a client out with a problem that, fortunately, isn’t too common, but common enough that it warrants its own tip. It applies to Windows XP only and you might need to try using it if you cannot boot your computer up to anything other than the startup menu screen (where you get the option to start in Safe Mode…see picture).

If after turning on and off your computer a few times to try and get your desktop to come up, AND you can’t get into Safe Mode using the menu shown, AND using the "Last known good configuration" option don’t work, try these steps:

What should I back up?

Recently, you have heard me talk a great deal about flash memory drives and there usefulness for backup. One of our listeners/newsletter readers, recently asked what files are important to backup.

So, tip number one in backup is to backup only those files that you create. These include but are not limited to:

  • Financial program data (Quicken, Money, etc) 
  • Email and other address books 
  • Saved email messages
  • Important word processing documents, spreadsheets and/or databases you have created 
  • Calendar/appointment information 
  • Digital pictures (from digital cameras AND scanners) 
  • Internet favorites or bookmarks 
  • Genealogy research 
  • Downloaded programs or utilities (backup the original installation file) 

You get the picture. Anything important to you that you have created and don’t want to lose, should be backed up.

Programs (with the exception of downloaded programs as noted above), do not need to be backed up because you can rebuild them with original installation CD’s and disks.

For even more information about backup use our site search engine to search for backup for even more specifics about backing up your important data.

Using Help

When you Click on Help and then Help Topics from most Window programs, you see this type of screen: 

Spell Check Help

Do you find yourself having to click on the Ignore or Skip button in your spell checker more than you would like?  

When you use spell check, the Ignore or Skip functions work great to skip a name or technical word you use in your industry.  However, if you want to make your spell check sessions even shorter, try this tip to allow your spell checker to learn the words you often type.

The next time your spell checker comes across an unknown word that is correctly spelled (like a person’s name or name of a place or a technical, legal, or medical word), don’t automatically click the Ignore or Skip button.  Instead, click on the Add or Learn button. 

Speech Recognition Software: Talk vs. Type

I’m one of the lucky people when it comes to computers.  Why?  Because I took a typing class when I was in high school.  Learning to keyboard is an important skill that makes using the computer much easier. Learning to keyboard, however can be an uphill battle.

Fortunately, voice recognition software has come of age. Voice or speech recognition software allows you to type letters, e-mail, or any document by speaking into a microphone versus tapping on the keyboard.  In fact, I am using speech recognition software to "write" this week’s tip. The product that I am using it is from ScanSoft called Dragon Naturally Speaking.

Simple Advice to Protect Your Computer and Your Sanity

This tip, if followed, could substantially limit the number of phone calls we get on the radio show and put a dent in my computer troubleshooting and training business. I can sum up the entire tip in one phrase you have heard me utter many times on the radio show:

"If it ain’t broke, don’t fix it."

 

I know ain’t isn’t a word, but if AOL can say "You’ve got mail", please allow me a little latitude.

Computers present the largest potential money and time pit ever created. Because the computer age is still very much in its infancy, the myriad of new upgrades and gadgets make it difficult too leave our machines alone. My advice to computer users every where is to take a step back and look at what you do with your computer, what you would like to do and how does it all fit.

Re-installing a problematic program

Sometimes a program that is giving you trouble will work better after reinstalling it. Here are some tips to help make that process a little easier and more successful.

  1. Uninstall the problematic program by using the Add/Remove programs applet in the Control Panel in Windows
  2. Restart your computer via Start–>Shutdown and restart; even if the computer doesn’t ask you to do so.
  3. After Windows reloads, shut down all extra utilities and programs
  4. Put in the installation disk and start the installation.
  5. The most important part of the tip: When the installation shows the ‘path’ or destination of the program (usually something like:  C:\Program Files\Intuit\Quicken), change something in that path to force the installation into a different directory than the original. I usually just delete the Program Files part or add a ‘2’ to the end of the path.
  6. Then proceed as normal with your installation and reboot the computer when finished

Tip within a Tip:  If you are using Windows XP, just shut down any running programs, RIGHT click and exit what utilities you can from the system tray, and disable your anti-virus in place of step 3.

Recycle a Floppy Disk

Floppy disks, as slow and old as they are compared to CD’s and Zip disks, still provide a useful tool in our computing lives. They dutifully back up our important files and allow us to share those files between computers and colleagues.  

However,  did you realize that a floppy disk is reusable?  You can turn those old floppy disks into newly usable media again by following these steps:

  1. Insert the floppy disk into your computer

  2. Double Click on ‘My Computer’