How to password protect PDF files with Mac OS X &#...

A client today had a need to learn how to password protect PDF files on their iMac and MacBook Air. With OS X, the process is quite easy…here it is: ...

How to correct Send Later issue in Thunderbird ...

A client recently emailed me that he had a problem with his Thunderbird showing the Send Later icon vs. Send icon when composing mail. This is due to Thunderbird being accidentally set to Offline mode. Here’s how to correct it: On the main opening screen of Thunderbird, Click File from the menus Click Offline UNCHECK the box next to Work Offline ...

Creating documents in Apple Pages – Notes

Some notes for a client with a new MacBook Air. She wanted to create a Christmas letter with photos and colored text. She was amazed at what could be done with a few keystrokes and mouse clicks in Pages that she already had installed. I did learn that Pages has a cool reduce file size option to shrink large graphics. Works very well. In addition to helping her learn to create rich documents, I taught her how to export her...

How to print stuff from the web the way YOU want i...

I created these notes for a client today who visits many sites with text that prints small. She knows how to make the screen text larger, and I referred to the tips  (below) about printing from the web, but sometimes good ol’ copy and paste is necessary to truly get the look you want on paper. Learn how to use the Printer Friendly Option – Video Tip How to Save Time & Money when printing Email – Video...

Changing views and backing up Family Tree Maker 20...

Family Tree Maker 2012 makes a pretty big departure from earlier versions, so I made these notes for a client who was upgrading from a version that was at least 5-7 versions previous. The first part is how to change the view to a more workable tree view, and the second part of the notes is learning how to export (backup) the data to share with friends and family using a method that will allow them to view or import the data...

How to attach photos to Bresnan web based email &#...

Here are the notes that I created for a client who uses Bresnan’s web based email system and wanted to attach photos. Although the notes are for photos specifically, one can use the methodology to just as easily attach documents as well. ...

Converting Microsoft Works to Microsoft Office ...

I created these notes for a customer who just moved to Windows 7 from Windows XP. He had many documents and spreadsheets saved from an old Microsoft Works (4.0) that we needed to convert to Microsoft Office since buying newer versions of Microsoft Works is not easy. Click here to view, save, or print the notes I generated for this conversion process. ...

Scanning and Attaching Documents to Yahoo Email &#...

These notes were generated for a customer using an older HP All-in-one printer. He needed to learn how to scan documents, save them, then attach them to his Yahoo email. For folks learning how to scan or attach items to Yahoo email, these notes will help. ...

Notes from a session with a MacBook user

These notes were created while sitting with a customer who uses a MacBook and was learning how to use his Gmail account. You can find all of these tips in my other Gmail tips, but here’s what I left for him. Here is a PDF Version of Gmail Notes pictured. ...

Four pages of notes for a Yahoo Mail User – ...

One of my client’s today runs a home business and has a need to send links via her Yahoo email account. I set up a Links folder on her Internet Explorer toolbar, then showed her how to use tabs and copy and paste the links. Here’s the...

How to add a previously purchased Kindle Book to y...

This question came to me via email today. Here’ my notes on how to add books you already own from your Kindle reader to your Amazon Kindle iPad app.   ...

How to register for your Avast Free Antivirus Lice...

Adding to my new ongoing series of daily how-tos I write for clients is this one about registering the Free Avast Antivirus I now recommend. Occasionally the registration servers are not working when I install the program for a client, so I created these instructions for her to follow when the servers come back online. This should also help those folks who need to re-register Avast after the first year. Keep in mind that for...

Steps for Scanning with HP Solution Center –...

I inserted a photo of the notes I created for a HP Scanner / All-in-One user today. Anyone using an HP scanning device with the HP Solution Center software will be able to use these notes to get the hang of using the scanner. You can also download the PDF version of these steps:  Scanning a Photo or Document ...

Printing from Gmail – Notes

Starting today, I have the capability to digitize notes and how-tos that I write up for my clients each and every day. My goal is to use this option extensively and build a large library of specific how-to’s that are much more focused than my general tips and how-tos here at HelpMeRick.com. I hope you enjoy and benefit from them. My first note to add to this new archive is how to get a proper print from Gmail. Hitting...