This week questions arrived from Dan, Sue, Thomas, Stan, Eric, Terri, Jackelyn, Peggy, Cody, and Barb. In order they asked about an anti-brainscan hat (honestly), .data file extensions in Gmail, upgrading to Windows 7, optimizing computer startup, Internet monitoring software, identity theft phone number, free antivirus software, 32 vs. 64 bit Windows 7, missing desktop icons and unsending email.
Here are the answers: Continue reading →
Wow, tons of great questions this week from Donna, Deborah, Craig, Jay, Chris, Larry, Gloria, Jack, Ralph, James, Robert, Darren, Leo (who just said hi), Marge, Janette, Joyce, Leo Jason, Emir, Bob, Glenna, Enoch, and Alice.
In order, they asked questions about installing Flash in Firefox, a stolen email address, moving to a Mac, viewing large pictures sent as email attachments, removing spyware (2 in a row), HP scanning software, fake update emails, improving boot up speed, a laptop screen problem, transferring favorites to Firefox from IE, opinion about ThreatFire, how to send smaller pictures via email, adding a photo to a blog, using Picasa to create special effects, Windows 7 launch party question, where to find computer components locally, missing desktop icons, backup recommendations, removing the Quick Launch toolbar, how to copy & paste, and what’s up with McAfee Security Scan. The answers to all these questions and more are located in these two videos: Continue reading →
This week’s questions are brought to you by Mike, Todd, Paul, Randall, John, Bob, William, Warren, Bob, Raymond, Che, Dennis and Monica. In order, they asked questions about; digital camera repair, lost CD drives, Vista startup nags, deleting Facebook account, programs for checking drivers, stubborn desktop icons, lost search feature in XP, lost password for helpmerick.com??, free Microsoft Word download, wireless Internet connection, Internet monitoring software, unknown startup program, and one more username/password issue.
Here’s the video:
Chalmers paid to have his question read first this week followed by questions from Radha, Greg, Briel, Violet, Sue, Betty, Donna, Gary, Marty, Howard Kristen, Ariane, Robert, and Don. Chalmer’s question concerned a very old computer, and in order, the other questions were about a programmers application conflict with Vista Aero, Ubuntu users group, changing desktop wallpaper, screen resolution problem, trouble subscribing to my newsletter, saving photos from email, another screen resolution issue, CCleaner problem on a laptop, AVG installation, printing list of music after burning a CD, another wallpaper problem (related to spyware), more spyware problems, and a clarification Continue reading →
This installment 60 of Rick answers his email (cue the balloons and dancing girls). Questions this week are from Robert, Paul, Jose, Henry, Blane, Clare, Romero, Mark, Robert, and Paramount. They asked about Word 2007 typesetting, backing up photos to CD/DVD, monitor problems, Microsoft Continue reading →
This week’s questions were brought to you by Jim, Joe, Dano, Roger, Richard, Delbert, Neil, Mike, Tallee, and Bhushan (where were the women this week??). They asked questions about deleting Microsoft Word files, online backup, BSOD (blue screen of death), Microsoft Mobile Windows cell phone recommendations, power button problem, disable startup password in Vista, spyware leftovers, wallpaper problems, more spyware problems, and recommendation for making a picture slideshow. Here’s the answers:
This week’s questions ran the gamut from Firefox problems to anti-spyware recommendations, a broken CD-ROM, and a half-done job by the pros at Best Buy. This week’s questions brought to you by: Walt, Thomas, Raymond, Tim, Harold, Al, Humphrey, Scott, Mike, Craig, Martin, and Harprahb. Continue reading →
A bunch of questions this week about removing fake security software. For folks with similar problems, please refer to this article I posted earlier this year regarding removing these nasty infections and this article to help prevent the problem. Other questions this week included recommendations for website creation, a stubbor restarting computer, Palm handheld question and a problem with Continue reading →
This week I answered questions from Amy, Ralph, Jorge, Elizabeth, Diana, Bob, Ernie, Anne, John, Walt, Tracy, Amy, Steve and Tim. They asked qustions about Skype, Windows 7 networking, spyware toolbars, upgrading an old PD, a local wireless Internet provider, email security, Internet Explorer 8, sharing PowerPoint, uploading Flip Video to a blog, burning DVDs with iDVD on a Mac without the menus, and what to do with a cheap Walmart laptop. Enjoy!
This week’s questions from Kim, Walter, Charles, Gene, Frank, Robert, Jon, Theresa, Bonnie, Terry, Debbie and Kay covered some interesting Linux/Ubuntu related topics, downloading CCleaner, speaker interference, inserting photos into email, Apple update questions and more. Have a look and a listen!
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Even if you are an experienced computer user, use our site as a resource to provide help to the friends, family members and co-workers you provide tech support for every day.
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