This week, I answered questions from Jane, Nancy, Jim, John, and Diane. I answered questions about downloading CCleaner updates, protecting a laptop from theft, reinstalling Google Chrome, correcting a spontaneous scrolling mouse, and downloading Quickbooks from the Internet. Enjoy, and remember I will answer any question from Continue reading →

This week Rita, Jim, and Ted asked questions and paid to have them answered. They asked about online backup, Outlook problems in Windows 7, and printing problems in Continue reading →

Harold (who was first because he paid a dollar), Alan, Patsy, Ceil, Rickenstien, Doris, Verlyn, Laurel, John, Richard, Jim, Tom, and Pat.

They asked questions about Gmail’s chat window, Excel, JAVA, printer problem with no details, inserting video into PowerPoint, saving photos from email, getting contacts off of iPhone to another phone, how to delete email without opening it, opening existing Word & Excel files in Ubuntu, removing browser toolbars, GoToMyPC.com security issues, Hotmail question in Firefox, and how to remove personal information Continue reading →

Last week, I was in Park City, Utah at the Sundance Film Festival with my son, but I’m back at it again this week answering your questions.

Cindy paid $5 this week to be the very first question answered, but she never submitted a question. So the first question this week was from Kelly who paid $1 to have priority treatment as well.  Questions then were answered from Jean, Cypora, Luiza, Keith, Alberta, Elvin, Hasim, and Donna.

Topics today included watching TNT shows online, removing a user from blocked senders, Gmail stalker, runtime errors, McAfee problems, email encoding, new electronic Continue reading →

Raymond paid a buck to be first this week followed by questions from John, Natalie, Bonnie, USSRover, Stan, Cailin, Parag, Doc, Anne, Dane, Tim, Joanne, Dane and Jana. They asked about Windows 7 email problems, meaning of default, unrecognized laptop hard drive, Find function in OpenOffice spreadsheet, how to know when you are being scammed, improving laptop performance, backing up hard drive files and troubleshooting a Windows boot problem, reversing a PDF, IE 8 problems, Windows 7 networking problems, browser and resolution question, and attaching photos via iPhoto on a Mac.

Here’s the answers! Continue reading →

Terry, Sandee, Mark, Colleen, Don, Eve, Greg, Yolanda, Luke, and Tom wrote in this week and asked about a free offfer for a pay product from AVG (hint, it was not from the real AVG), receiving multiple photos in Gmail, Yahoo antispyware tool via toolbar, creating DVDs from video camera, changing text size in Windows 7, AVG & Windows Defender compatibility, copy & paste question, how to make Windows XP look like a Mac, and compacting messages in Outlook Express.

Take a look! Continue reading →

Todd, Robert, Steve, Peggi, Shannon, Dennis, Terry, Russel, Theresa, San Miguel, Gary, Sandi, Harold, Joan, Pam, John, Belmira, Justin, Diane, Anne, Andrew (who paid $5 to be first this week), Regina, Dave, and Kathy asked questions about: obtaining old computers to experiment with, problems with a network controller, using Microsoft Security Essentials, working with video files from a Panasonic camcorder, creating mailing lists, running older programs in Windows 7, increasing volume from speakers, watching TV on a computer, upgrading to AVG 9 (few of these this week), linking to my web site, troubleshooting a high speed connection, setting up Windows 7 for an elderly neighbor, online backup question, basic requirements for Ubuntu, lost icons and taskbar, slow computer problem, instant shutdown icon in Vista, and a laptop keyboard problem started by a cat.

Here’s the video: Continue reading →