Email of the week

Email of the week — No Comments
6
Jul 09

Email of the Week – 010

QUESTION

photo credit: Zeetz Jones

Name: Doris

From: Florida

OS: Windows XP

———————-
Rick…I have a friend who has parkinson disease. Many of his nights are spent on the computer due to insomnia. His tremors are beginning to be a problem. There’s programs out there that are voice activated, guess you command the computer and it recognizes your command or something of the kind.
How effective are those programs? I will take your advice.
Thanks for all your help.

Doris

ANSWER

As a physical therapist, I know the rigors your friend is going through. I think computers and the Internet provide an excellent tool to help your friend Continue reading →

Email of the Week – 009

photo credit: cindy47452

QUESTION

Name: Patrick

From: gj

OS: Windows XP

———————-

Solving email problems
Saturday, July 22nd, 2006 | Email Tips | Rick

Rick, the two email tips in this post could not be found. Are they still applicable?

ANSWER

Thanks for writing and thanks for finding more dead links here at HelpMeRick.com. Some of the tips here date back to 1996, when I first started this site. And the site has undergone many transitions and improvements since then.

For that reason, it helps me and many others who visit the site when I get a chance to correct tips like the one you were reading. To answer your question, the Continue reading →

Email of the week — No Comments
23
Jun 09

Email of the Week – 008

photo credit: mihirvaze

QUESTION

Name: Norman B. Buckallew

From: Florien, La.,

OS: Windows XP

———————-
I have office 2003 standard addition installed on my computer. When I try use programs such as powerpoint it asks for a key word to install or activate it. I have lost the keywords that came with my computer. I have tried Belarc and it dosn’t give me it keyword for powerpoint or office 2003. Can you help.

Norman

ANSWER

Thanks for writing Norman. Unfortunately, it is not always easy to get those numbers, but I would start by Continue reading →

Email of the week — 9 Comments
12
Jun 09

Email of the Week – 007 – Why choose a Mac?

photo credit: QuattroVageena

Name: Richard Doran

From: Battlement Mesa, CO

OS: Windows XP

———————-

I have a friend who is seriously considering a switch from her Dell PC to a Mac. On a couple of occasions you have presented some really excellent “talking points” for people who should consider using a Mac. These deal mainly with their own personal computer usage, as I recall. I pulled up all Mac reference on your website and even “googled ” – but found

nothing that really covered the subject like you did.

A review of of your comments would be appreciated and this information could be a helpful useful addition to your web site!

Now I must wait to see if I get embarrassed that the info is already posted, as you so often prove.

———————-

ANSWER

Great question Richard. And I do Continue reading →

Email of the week — No Comments
4
Jun 09

Email of the Week – 006

photo credit: glindsay65

QUESTION

Name: Kathy

From: Grand Junction

OS: Windows XP

———————-
When I go into different web sites I get this message:
ERROR
A runtime error
has occurred?
Line 30
ERROR: Object required
Yes No

This occurs quite frequently can you tell me why and what I can do about it?

ANSWER

This error is usually due to Continue reading →

Digital Photography / Email of the week — No Comments
15
May 09

Email of the Week – 005

photo credit: David_Turner

QUESTION

Name: Patrick

From: GJ

OS: Windows XP

———————-
5-12-09
Rick, your digital photography post of February 2009 has these links but they cannot be found:

Here are a few good articles covering this topic right here at HelpMeRick.com:

* Digital Camera Basics
* Getting familiar with your digital camera
* Top 10 Digital Camera Tricks
* Get to know your digital camera screen symbols

Can you restore them? Continue reading →

Email of the week — 2 Comments
3
May 09

Email of the Week – 004

photo credit: lu_lu

QUESTION:

Name: Susan

From: Vancouver

OS: Windows XP

———————-
I successfully upgraded my Mom’s computer to AVG 8.5 Free using your helpful guide. However, when I tried to do the same on my computer I ran into a problem. The download file isn’t recognized as an Application( it shows up as Unknown File Type) so I couldn’t open it once it was saved to my Desktop. Any suggestions?

ANSWER:

I’m not sure what the cause is Susan, but you are the 2nd or 3rd people who have had the same problem. Here’s how Continue reading →

Email of the week — No Comments
18
Apr 09

Email of the Week – 003

photo credit: SC Fiasco

Question

Name: Barbara

From: Glade Park, CO

OS: Windows Vista

———————-
Hi Rick,

I wanted to know if I can download my Vista Program to a CD from a Dial up connection? I have a Dell computer I purchased last November 08, and of course they don’t give you the disks or CD’s to have as a back up. I have tried to go to their web site but by the time I find what I’m looking for (I think) I’m usually exhausted. Therefore, I leave it and plan to try again the next day, don’t have the time and then I forget how I got there.

I’m somewhat new to all this stuff but the computer seems to be working ok. I have been able to get help through e-mail for other programs on my computer.

I had an old computer that went down on me, black screen. Nothing I did would bring it back, not that I did all that much. Purchased another one and again I started to have a lot of trouble. Long story short, I’m afraid to have anything happen to this one.

Also, would it help to get Continue reading →

Email of the week — 4 Comments
9
Apr 09

Email of the Week – 002

photo credit: zizzybaloobah

Question

Name: Lauren

From: Collbran

OS: Windows XP

———————-
I’ve been trying to loAD avg 8.5 – IT KEEPS TELLING ME THE FILE IS CORRUPT. What am I doing wrong? I keep trying every night because I’m on dial up. Thanks

Answer

Hello Lauren. You reminded me to ask one more question of folks who call me with the corrupt file error when trying to download. If you are using dialup, you will never get a clean download of a file that large. Your best bet is to download AVG from a friends house or work where you can use a broadband connection. Then transfer the download to a flash drive to bring to your computer. Dialup speeds just don’t have the consistency or speed to properly piece together all that data.

Thanks for writing!

Application Tips / Email of the week — No Comments
31
Mar 09

Email of the Week – 001

photo credit: cindy47452

Starting today, I will be posting a minimum of one email from your submissions here on the web site in addition to my regular weekly feature Rick Answers His Email Videocast. I will title them all the same way and they will have their own category you can access from the Category list on the right of every page here at HelpMeRick.com. I will also include the original email (via submissions from the Ask a question form listed at the top of every page here at HelpMeRick.com).

QUESTION:

Name: Raymond Lafontaine

From: Woonsocket RI

OS: Windows XP

———————-
I have been trying to find the right download for free foxit for my other computer but it keep bringing to other foxit purchase, can you help

ANSWER:

Continue reading →