There is no shame in reading directions step-by-step until you master a computer skill. When I teach my clients how to perform a function or skill on the computer, I walk them through the steps as I write each one down complete with the locations of the buttons to push or fields to fill out. Many books and web sites (like ours) offer the same step-by-step instructions to help you master the computer.
The problem begins when a computer user feels embarassed or maybe is just a little too lazy to read the instructions. Instead, some users try to guess their way through the process and then curse the computer or say to themselves that they will never learn.
The next time you run into a road block on the computer, take out your notes or look some up and then follow them step-by-step. If you follow the steps five or six times, you probably won’t need them any more…but if you do, don’t be afraid to read them again.