AVG released version 9 of their free antivirus/antispyware product a couple of weeks ago. You may have started to see notifications from them that you need to update before December 1. Typically, they provide a deadline, but previous versions work for a number of months after the deadline.
After using the new version for awhile, it appears they did make it faster and improve the scanning speeds as well.
If you currently use a previous version of AVG, there is no need to uninstall the old version before proceeding with this one. The installation process will simply upgrade your old version.
If, however, you currently use any other antivirus product, you need to uninstall it before proceeding with this installation.
Here’s how to complete the installation:
- Download AVG here (follow the steps in the video to see proper clicks to link).
- Once the download finishes, close all open programs.
- Open the folder where you saved the AVG download and double-click it.
- When the installation window appears, click Next.
- Click the I have read… checkbox on the license agreement.
- Click Accept button.
- Next process can take a few minutes, don’t panic, Click Custom Installation when the option appears.
- Click Next.
- Click Next again.
- Click Next again.
- Click Yes.
- In the component selection, uncheck Additional installed languages.
- If you use web based email like Yahoo, Gmail, HotMail, etc, you can uncheck the Email scanner option as well.
- Click Next.
- Uncheck the Set Yahoo and Install AVG Security Toolbar options.
- Click Next and install will start and start updating automatically.
- When installation finishes, you can set the automatic scanning time and frequency.
- Click Next.
- Decide whether you want to add contribute to their threat database.
- Click Finish.
- Choose to start the scan or not directly after the scan, and you are finished!
All these steps are presented in more detail in this video…have a look!
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HelpMeRick.com started as a monthly tip site for beginners in 1996, and now supports our popular call-in computer show, and hosts thousands of useful computer tips and links.
AVG free is an excellent and free anti-virus. This is a great guide that I will send to a few of my less techy friends.
After the download I get a pop up telling me to uninstall Norton. I did this when I got 8.5 Free, and it is no longer in my Control Panel. I have started the upgrade process twice, and it just quits after this pop up. What can I do?
You can try running the Norton Removal tool first…I have it linked on my Links page (see the top of this page).
I purchased AVG 9.0 antiviris they sent me a CD to install it but so far it not working and I do not know what to do and it seems AVG has no way to contact them direct to get help maybe you can help me.
Thank you Lew McClain
Here is the contact information for AVG: http://www.avg-antivirus.net/landing_page/support-info.php
So how to I download a version of AVG 9 that I can take home and install on my offline home PC to protect it from all the viruses that are presented from memory sticks that have been used in dodgy places such as University computer labs, internet cafes, friends computers etc ???
AVG 8.5 was around 70Mb, the new AVG 9 download weighs in at 870kb. Where is the rest ?
Let’s face it the whole world is NOT on line folks !!!
tim
Rick,
This came up during the install of 9.0.
Any ideas?
Thanks,
Dave Tanner
Local machine: installation failed
Installation:
Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key….
Access is denied.
Not sure Dave…I would uninstall all instances of AVG first…then follow all the steps from the beginning (including re-downloading AVG itself). Good luck.
Rick,
I tried your idea about uninstalling AVG n our Dell desktop to get by the download error:
Local machine: installation failed
Installation:
Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key….
Access is denied.
The uninstall failed. Same message.
I tried the AVG support link. But, they do not provide any free support.
Also, on our Toshiba laptop, the AVG upgrade failed because of file corruption.
Plan B?
Thanks again,
Dave Tanner
Not sure why you are having trouble Dave, but here is a good plan B (click here).
Good video for installing AVG free 9.0. Shared it with a friend. Both successful. However, incoming emails no longer have the message at the bottom that it has been scanned by AVG . . . .etc. Has this been changed, or am I missing something? E-mail scanner is ‘active’ and it’s marked to scan incoming messages.
Good to hear. For some reason, AVG stopped adding that little message on all outgoing messages. You can re-enable it however, by going to the Tools –> Options in AVG. It is scanning your email, though.