NEW Live Show today at NOON Mountain Time!

Tune in today at 12 Noon MST for a brand new live episode of Castellini on Computers.

The show is carried locally (Grand Junction, CO) on KAFM Community Radio 88.1 FM or you can listen

by visiting the KAFM web site from Noon to 1pm Mountain time.

If you have a question to ask, call 970-241-8801 extension 1 during the show!

Re-installing a troublesome program

Submitted by HelpMeRick.com on December 30, 2005 - 12:42pm.

First step; backup any user files that you have created in the program.

Second; properly uninstall the program by either using its uninstall or remove option in the Programs menu OR using Add/Remove programs in the Control Panel. When finished, restart your computer (Start --> Shut Down, Restart)

Next, reinstall the program with one small change: When the setup screen comes to the destination directory (something like:
C:\Program Files\Netscape\ ), delete one of the back slashes and Program Files. This way you install the program into a completely different directory than before.

Lastly, restart your computer again and restore your backed up information.

Using this technique should help eliminate problems you have with a particular application. I have used this technique successfully with programs like Netscape Communicator, AOL, and Quicken.