Simple Advice to Protect Your Computer and Your Sanity

This tip, if followed, could substantially limit the number of phone calls we get on the radio show and put a dent in my computer troubleshooting and training business. I can sum up the entire tip in one phrase you have heard me utter many times on the radio show:

"If it ain’t broke, don’t fix it."

 

I know ain’t isn’t a word, but if AOL can say "You’ve got mail", please allow me a little latitude.

Computers present the largest potential money and time pit ever created. Because the computer age is still very much in its infancy, the myriad of new upgrades and gadgets make it difficult too leave our machines alone. My advice to computer users every where is to take a step back and look at what you do with your computer, what you would like to do and how does it all fit.

For most computer users, their current computer and software work just fine. If your current version of Microsoft Word allows you to produce the types of documents you need, there is no need for an upgrade. If your current Internet software version suffices for sending email and browsing the web, that new shiny disk that arrived in the mail today isn’t going to make the task any quicker or easier.

Most software upgrades contain features that were developed because newer hardware allowed them to be so. Unless you have a blazing fast computer with tons of memory, a software can be disastrous. If I had a nickel for every person who I hear mutter a phrase like "the computer worked fine until I upgraded (fill in the blank). Again, the key is if your computer is working fine, don’t get caught using that verb in the past tense.

The same thing can be said for hardware. If your current printer functions perfectly for your needs, resist the urge to pick up that new multi-function printer that’s on closeout sale for 75% off. And for computers, my rule of thumb for upgrading to a new computer is only do so when your current computer no longer provides the functionality you need. For example, if you delve into digital photography, your Windows 95 or first generation Windows 98 machine won’t work with almost any new digital camera so an upgrade would be in order.

Remember, before inserting that CD to upgrade to the "New and Improved Perfectly Running version 8.0′, think to yourself "is my computer causing me any large headaches right now?"

 

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Re-installing a problematic program

Sometimes a program that is giving you trouble will work better after reinstalling it. Here are some tips to help make that process a little easier and more successful.

  1. Uninstall the problematic program by using the Add/Remove programs applet in the Control Panel in Windows
  2. Restart your computer via Start–>Shutdown and restart; even if the computer doesn’t ask you to do so.
  3. After Windows reloads, shut down all extra utilities and programs
  4. Put in the installation disk and start the installation.
  5. The most important part of the tip: When the installation shows the ‘path’ or destination of the program (usually something like:  C:\Program Files\Intuit\Quicken), change something in that path to force the installation into a different directory than the original. I usually just delete the Program Files part or add a ’2′ to the end of the path.
  6. Then proceed as normal with your installation and reboot the computer when finished

Tip within a Tip:  If you are using Windows XP, just shut down any running programs, RIGHT click and exit what utilities you can from the system tray, and disable your anti-virus in place of step 3.

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Recycle a Floppy Disk

Floppy disks, as slow and old as they are compared to CD’s and Zip disks, still provide a useful tool in our computing lives. They dutifully back up our important files and allow us to share those files between computers and colleagues.  

However,  did you realize that a floppy disk is reusable?  You can turn those old floppy disks into newly usable media again by following these steps:

  1. Insert the floppy disk into your computer

  2. Double Click on ‘My Computer’

  3. Click ONE time on the 3 1/2 Floppy Disk

  4. Click on File from the menus

  5. Click on Format

  6. Under Format Type, click on Full

  7. Click on Start

Wait for the format to finish and then you will have a new disk capable of backing up your email, bookmarks, address book and much more!

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Keep an eye on the kids

One common question I get from parents is how to keep kids safe while using the Internet.  Here are some apps and sites to help answer questions about kids and the Internet:

Cyber Patrol 

Get Net Wise

However, if you use Internet Explorer, then you have a great tool already built into the browser itself.  Here’s how to use it:

  1. Click on Start
  2. Click on Settings
  3. Click on Control Panel
  4. Double Click on Internet Options (or Internet)
  5. Click on the Content tab
  6. Click on the Enable button next to the "Content Advisor"
  7. Use the tools provided to restrict access to web sites that you approve (make sure that you remember and protect the password you set for this feature)

Give this tool a try and I think you will find it useful.

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How to Install Shareware

Last week we discussed how to download shareware.  This week we will finish the project and talk about installing and using shareware.

Many shareware programs you will download are in a compressed format called a ZIP file.  If this is the case, then you will need an “decompression” utility such as WinZip to get to the programs installation files.

Double click on the file you downloaded and one of two things will happen:
1.  WinZip will start and show you the files inside the “compressed package”…if so, look for a setup or install file and double-click on it to start the installation process
OR
2.  The installation process will start and you just follow the onscreen instructions.

That’s it…I think you will enjoy searching for and using shareware! 

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How to Format Your Hard Drive and Reinstall Windows

WARNING:  I have done my best to outline the steps in this somewhat arduous task, but undertake this procedure at your own risk. Because of the vast differences in hardware and software, I cannot possibly cover every nuance. Please use this Tip as a guide and not the end all. AND BE SURE TO BACKUP ANYTHING YOU DON"T WANT TO LOSE PRIOR TO UNDERTAKING THE TASK!

Since many of the sites that I used to refer listeners to regarding this subject have either disappeared or no longer have the information, I am starting a multi-part tip outlining the steps to reformat your computer. In this week’s tip, I’ll explain the what, why’s, and when’s?

What does it mean ‘format my hard drive’? Formatting a hard drive erases all current information (for all practical purposes) and let’s your computer start with a clean slate. Formatting deletes all applications AND data from your computer. The process itself requires very little technical know how. What comes after the format involves the techy knowledge.

Why would I need to format my hard drive? If your computer uses Windows 95/98 or Me, I recommend formatting and reinstalling Windows at least every two years as a maintenance routine. Performing this routine purges your computer of any little errors and irritations that have cropped up and thus makes your computer feel and run like ‘new’ again. You also would need to format and reinstall if you have encountered innumerable error messages or encounter a runaway virus.

When should you perform this purging and restoration of your computer? I answered that question along with the ‘why’ above….at least every two years for any Windows version but Windows XP. Windows XP appeared almost two and a half years ago and has proved to be quite stable and resilient so I’m reserving judgment as to how often it should be done for XP.

If you use a name brand computer like HP, Compaq, E-Machines or even some Gateway systems, they come with a disk or disk set (on CD’s) called "Restore Disks". These disks make the process very easy. Put the disk in, shut your computer off, turn it back on and follow the on-screen instructions. REMEMBER, this will erase all data on your computer, so backup anything you don’t want to lose.

Part II

In Part I, we discussed the what, why and when’s of formatting a hard drive. Now let’s embark on the "how to" of formatting a hard drive.

First and foremost, backup all your important and irreplaceable data. Search my web page for backup and you will find many articles on the topic so I won’t rehash it here. Just make sure you do it because the process explained below will wipe out all of your data.

Next, locate all your original software that came with the computer. This includes, Windows, productivity software like Microsoft Works, Office or WordPerfect, Quicken, etc. Also, you will have a disk or disks that are labeled ‘drivers’. They might also be separately labeled as Modem software, Sound Card, Video, etc. Also, locate any software that came with your peripheral purchases…scanners, cameras, printers and the like. None of this equipment will work when you restore your computer without the software that came with them (except in certain circumstances).

If your Windows installation CD happens to be an upgrade disk, be sure that you have an older disk around to verify that you qualify for using the upgrade disk.

If you cannot find any of your original software, you need to back track and contact the manufacturer of your computer or piece of hardware and attempt to acquire the disks through them. In some cases, you can go to the company’s web site and download the drivers you will need right from their support pages.

Lastly, make sure you locate and have handy the registration numbers and certificates that will authenticate your use and possession of the software. This leads to one other area of software that you want to account for…shareware. Any programs or utilities you downloaded directly from the Internet will need to be re-downloaded unless you have saved the installation file some where and can back it up now. Again, have your registration numbers available as well.

After gathering your software, get a pad and pencil and follow this procedure to make a note of the hardware on your system:

  1. RIGHT Click on My Computer

  2. Click Properties from the menu

  3. Click Device Manager (in Windows XP, click Hardware then Device Manager)

  4. Click the "+" sign next to the following devices: display adapters, modems, network adapters, and sound and game controllers.

  5. Write down the name of each of these devices completely and accurately.

You will need these names when you reinstall the drivers for these devices later.

Part III

Now comes the moment where you need to take a deep breath and review the first two tips before proceeding. Please TRIPLE check that you have backed up any important data and that your backups are indeed functional.

Again, if you own a computer that came with either restore disks or a restore partition (newer HP’s and Compaq’s), use the directions in the small manual that came with your computer to format and restore the computer to its original condition. For the rest of us, follow these steps:

  1. Shut your computer off

  2. Start the computer up and enter the system setup portion of your computer (a.k.a. BIOS or CMOS). To do this, you will need to punch a key on your keyboard repeatedly. Different computers use different keys. Try the Delete key, F10, F12, F1, F2 or Esc keys if you don’t have documentation on the exact method. Your computer also may briefly display "press the (key) to enter Setup"….use it.

  3. Once in the setup, use your keyboard’s arrow keys to navigate to the "Boot" tab or section.

  4. Set the boot order of your system so the CD-ROM in the first position

  5. Go the exit or quit section and use the "Quit and Save Changes" option

  6. After the computer restarts, place your Windows CD into the CD-ROM and shut the computer off.

  7. Wait 30 seconds and restart the computer.

  8. The computer should present you with either the Windows setup screen OR an option to Boot from the CD (choose this option)

  9. If this worked, great. Windows XP users continue the setup process and choose the option to reformat the partition and install Windows. All other Windows users, proceed to the next set of steps below.

  10. All other versions of Windows; if the system did not boot to the CD, you will need to create a floppy boot disk for your version of Windows. This can be done at Bootdisk.com

Once you are sure you can boot from your CD, you can format your hard drive in preparation for the Windows installation.

  1. Shut the computer off, wait thirty seconds and turn it back on.

  2. Start punching the F8 key until you are presented with the Startup menu.

  3. Choose the "MS-DOS" option and press Enter

  4. Type:  format c: /s 

  5. Press Enter on your keyboard

  6. Answer yes to the question about erasing  your data by typing "y" and pushing Enter

Part IV

The end is near. This is the final installment in this series of tips on how to format your hard drive and start over with a fresh copy of Windows and your applications. After the first three parts of this tip, your hard drive is now cleansed of its old data, errors, and operating system. Now you can install Windows back to the hard drive along with your applications and data. The is part of the process will take close to two hours in total.

  1. Insert your Windows CD

  2. Shut off your computer

  3. Unplug any peripherals attached to the computer (printers, handheld computers, cameras, scanners, etc.) All you want plugged in is your keyboard, mouse, and monitor.

  4. Turn the computer back on (insert your floppy boot disk if you needed one)

  5. Either the Windows setup CD will automatically start OR you will get the choice to enter Windows setup.

  6. Follow through the setup screens accepting the default choices (unless you are versed and comfortable with making any changes).

  7. You will be required to enter your Certificate of Authenticity at some point during the setup, make sure you have it available.

  8. Sit back and relax as Windows goes through its setup routine. Normally, this process will take 20-45 minutes. You shouldn’t have to sit and watch the whole process, but keep an eye on it in case it asks you for any input.

  9. Once the Windows setup is complete, you will go through a short registration and setup series in Windows XP. Other versions of Windows will get you straight to the Windows desktop.

  10. Once at the desktop, you can start installing your peripherals. Do them one at a time and follow the directions that came with them.

  11. After all peripherals are installed, install your productivity (word processor, spreadsheet, etc) and any game software you want back on the computer. Again, do them one at a time and carefully follow on-screen prompts.

  12. Next, install your anti-virus software (and firewall if you use one)

  13. Now you can setup your Internet service and your email.

  14. Lastly, copy the files you backed up back to your hard drive. This is a good opportunity to be selective about what goes back on your computer.

Remember, this tip is designed to give you a solid "guide" on how this process works. It is not a verbatim step-by-step tip like most of my other tips on this site. Too many variables exist for me to be more precise than I have been, but it should guide you down the right path.

If you still feel overwhelmed after reading this four part tip, please consider hiring a professional to complete this process for you or take the computer into a computer shop. Remember, for Windows 95, 98 and Me machines, I recommend performing this process as a regular maintenance at least once every two years.

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Font management

Fonts are the different typefaces that we can choose when we create word processing documents, newsletters and other computer-generated documents. 

I am willing to wager that most computer users only use about a dozen different fonts.  However, there are over 400 different fonts installed on many computers today.

These fonts utilize precious computer memory resources and also increase computer boot time.  In this week’s tip, I will share with you how to better manage your fonts so that you can release some of your computer resources and decrease the time your computer takes to boot up.

To view how many fonts and what types of fonts are on your computer currently, follow these steps:
 

  1. Click on Start
  2. Click on Settings
  3. Click on Control Panel
  4. Double-click on Fonts

In this window, you will be able to see all the different fonts that are installed on your computer and how many fonts are installed on your computer by looking at the bottom of the window.

You can preview any of these fonts by double-clicking on the font name, but to delete them you will have to close that preview window and then delete the font from the list.

A better way to manage fonts is to use a font utility program.  My favorite font utility program is called Font Lister.

Font Lister is a very small utility that allows you to not only see the list of fonts on your system, but you can also preview them very easily with your own custom text and delete them in fewer steps than with the fonts section in the control panel.

You will notice that many of the fonts on your system look almost exactly the same so pick out your favorites and then delete all the rest.  The other nice feature of Font Lister is that you can print out a copy of all your fonts and have a nice desk side reference when trying to choose a font.

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Do you have kids or grandchildren?

If so, don’t throw out your old computer when you upgrade to a newer one.

Clean up your old computer and install:

  • a simple word processor
  • drawing program (like Broderbund’s Kid Pix)
  • educational games (there are many good free ones available at download sites on the Web)
  • web browser with filter software

This allows your children to learn, use and be responsible for a computer without compromising your computer or data if a small hand gets too anxious.  And if you both need to get a project out, there is no need to rush each other!

In a future tip, I will talk about sharing printers between two computers.

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Daily Diary…or at least important notes

If you have the need to jot down a few notes and have them automatically dated for you, then using Notepad may be a simple answer for you.

Notepad is included in all versions of Microsoft Windows and contains a nifty little feature of being able to "time stamp" your entries. Here’s how it works.

  1. Click on Start –> Programs–>Accessories –> Notepad (or RIGHT click on your desktop and choose New Text document)
  2. Push F5 on your keyboard
  3. The current time and date are displayed, now simply press Enter and type in your note.

Save this file some where easy to find (or better yet, on the desktop). Each time you need to create a new entry, just open the file and push F5 on your keyboard before entering in the new text.

One other nice feature I like about Notepad is how quickly you can open and jot notes…many times faster than Word or other word processors.

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Create Calendars Easily and for Free

If you have been frustrated at trying to create an attractive and simple monthly calendar, then you have come to the right place. 

Days Ease is a free program from the folks at PC Magazine. It allows you to create and print customized monthly and yearly calendars…easily! You can add your own text to the days, customize titles, fonts, colors and more. Follow these steps to start using Days Ease today:

  1. Click on this link to initiate the download of the program 
  2. When the ‘save as’ box pops up, click in the Look in box and click Desktop
  3. Click Save
  4. Wait for the download to finish (approximately 4-6 minutes with a 28.8 connection) and close your open programs
  5. Find the ‘daysease’ icon on your desktop and double-click on it
  6. Click OK
  7. Click Unzip
  8. Click OK
  9. Click Close
  10. Double-click on My Computer
  11. Double-click on your "C" drive
  12. Double-click on the "daysease" folder
  13. Drag the Days Ease icon to your desktop
  14. Close any open windows and then double-click on the Days Ease icon to start printing calendars!

 

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