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How to correct Send Later issue in Thunderbird ...

A client recently emailed me that he had a problem with his Thunderbird showing the Send Later icon vs. Send icon when composing mail. This is due to Thunderbird being accidentally set to Offline mode. Here’s how to correct it: On the main opening screen of Thunderbird, Click File from the menus Click Offline UNCHECK the box next to Work Offline ...

Creating documents in Apple Pages – Notes

Some notes for a client with a new MacBook Air. She wanted to create a Christmas letter with photos and colored text. She was amazed at what could be done with a few keystrokes and mouse clicks in Pages that she already had installed. I did learn that Pages has a cool reduce file size option to shrink large graphics. Works very well. In addition to helping her learn to create rich documents, I taught her how to export her...

Install a new DVD Burner – Video Tip

Regular visitors to our site and listeners to our show know that we continually talk about the importance of backing up your computer. Many computer users rely on external hard drives these days for their primary backup. And, yes, external hard drives are quick and convenient, but because they are hard drives and subject to electrical or mechanical failure, I still highly recommend that all computer users backup their most...

Changing file-program associations – Video T...

Have you ever wondered how to get your picture files to open directly in your image editing program? Or maybe correct a problem with PDF documents not opening in your PDF reader? Read on to learn how to get your files to open where you want them to when you double-click on them. For example, by default JPEG picture files open with Microsoft Windows Image & Fax Viewer. Maybe you want them to open with Adobe Photoshop...

Holiday Computer Madness

Every year for the last 7-8 years, I bring up a version of this tip to help save you time and money during the Thanksgiving, Christmas, and New Years visiting season. Please follow the advice. I can guarantee that it will save you and your computer lots of grief. With all the traveling done during the holidays, your computer is bound to be taken hostage by friends and family wanting to check their email or play a game or two....

How to print stuff from the web the way YOU want i...

I created these notes for a client today who visits many sites with text that prints small. She knows how to make the screen text larger, and I referred to the tips  (below) about printing from the web, but sometimes good ol’ copy and paste is necessary to truly get the look you want on paper. Learn how to use the Printer Friendly Option – Video Tip How to Save Time & Money when printing Email – Video...

KAFM Computer Help Show Podcast – 11-16-11

Adam is deep into academia these days as a student and a professor at our local college, so I was lucky to be able pull in Matt Kettlewell to co-host with me today. Great show with lots of calls (had to cut one guy off short after his 3rd call) and while troubleshooting an email call, the caller gave out his domain name which turned out to be a non-family friendly domain. IF you decide to visit the domain he shared, proceed...

Changing views and backing up Family Tree Maker 20...

Family Tree Maker 2012 makes a pretty big departure from earlier versions, so I made these notes for a client who was upgrading from a version that was at least 5-7 versions previous. The first part is how to change the view to a more workable tree view, and the second part of the notes is learning how to export (backup) the data to share with friends and family using a method that will allow them to view or import the data...

How to attach photos to Bresnan web based email &#...

Here are the notes that I created for a client who uses Bresnan’s web based email system and wanted to attach photos. Although the notes are for photos specifically, one can use the methodology to just as easily attach documents as well. ...

Converting Microsoft Works to Microsoft Office ...

I created these notes for a customer who just moved to Windows 7 from Windows XP. He had many documents and spreadsheets saved from an old Microsoft Works (4.0) that we needed to convert to Microsoft Office since buying newer versions of Microsoft Works is not easy. Click here to view, save, or print the notes I generated for this conversion process. ...
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