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Questions about converting to Firefox, malfunctioning keyboards, Wordpress consulting, Norton 360 problems, video editing, the Magic Jack phone, and more are brought to you by Dixie, Kitty, Jill, Anne, Diane, Elaine, Amber, Norma, Rich and Mike! Have a look!!
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HelpMeRick.com started as a monthly tip site for beginners in 1996, and now supports our popular call-in computer show, and hosts thousands of useful computer tips and links.
Even if you are an experienced computer user, use our site as a resource to provide help to the friends, family members and co-workers you provide tech support for every day.
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Hi Rick,
I’m having a problem logging in to my credit card or one of my banks using mozilla firefox, I have to go to explorer 8, I deleted explorer 9 and put in foxit reader, just love it.
Ray
Yep, there are a few sites that you absolutely need to use IE for…but not many.
Good Morning
My name is Emily. I do volunteer work at one of the local schools (they have no other tech support) so I have been helping them with problems. They have a Windows 2000 server with about 100 PC connected. I have a couple of questions.
1. How can I create a script to change the default power options so hard drive does not shut down after 5 minutes (this is the default) and the computer does not go into standby mode after 5 minutes? An option may be to give the users this authority as they each have their own profile but no authority to change these options.
2. The school just obtained a portable lab with about 30 laptops and the net keeps dropping – using wireless. How do I boost the signal to determine if this is the problem? Is there a limit as to how many users can sign on at one time? Any other items I should check to see why the PC are dropping? I think question #1 may have something to do with it.
3. A teachers laptop crashed on Wednesday. I did diag on the harddrive and found lots of errors (unreadable or unaccessable blocks) I cleaned off the drive (drivescrubber) and am now trying to reload and format the drive using the Windows recovery disk. The format has been running 24 hours and is only 8% complete (40 GB hard drive). Will the drive be usable if the format is taking this long? OS is Windows XP Pro.
I enjoy your hints but have not been able to join your radio program. Can you give me the link and dates of your broadcasts please.
Thanks Emily (emodav@msn.com)
Emily, I have no idea how to answer #1 except to tell you that you need a network expert. Perhaps posting the question on the community boards on Microsoft sites will get you a quick solution. For Question #2, I would suggest making sure the wireless router has updated firmware. And for your third question, scrap that hard drive and get a new one. Lastly, I answer questions every week in a video cast I post right here, but my show runs once a month live on the 3rd Wednesday of the month from Noon-1pm Mountain. Thanks.
Rick,
I’d like to mention that there is another fine AV product out there that I’ve been using for years – recently they upgraded and there product far outdoes AVG/Spybot try them out and see what you think… http://www.prevx.com – it’s $50/year but has saved my bacon several time when *NONE* of the others could find the problem.
Also – Wordpress consulting – we do that as well. We currently run over 30 Wordpress sites, and can consult on that topic.
Good to hear your voice Rick,
Matt Kettlewell
Kettlewell Enterprises, Inc
http://www.Kettlewell.net
970-985-4192
Email me if you do some Drupal consulting as well. Thanks.