This week’s questions were brought to you by Jim, Joe, Dano, Roger, Richard, Delbert, Neil, Mike, Tallee, and Bhushan (where were the women this week??). They asked questions about deleting Microsoft Word files, online backup, BSOD (blue screen of death), Microsoft Mobile Windows cell phone recommendations, power button problem, disable startup password in Vista, spyware leftovers, wallpaper problems, more spyware problems, and recommendation for making a picture slideshow. Here’s the answers:
Posts Tagged: answers
20
Sep 09
Rick Answers his Email Videocast – 058
This week’s questions ran the gamut from Firefox problems to anti-spyware recommendations, a broken CD-ROM, and a half-done job by the pros at Best Buy. This week’s questions brought to you by: Walt, Thomas, Raymond, Tim, Harold, Al, Humphrey, Scott, Mike, Craig, Martin, and Harprahb. Continue reading →
19
Sep 09
Email of the Week – 018
photo credit: iammikeb
QUESTION
Name: Steve
From: Tampa, FL
OS: Windows Vista
———————-
The problem concerns getting the Windows Update system to work–it has not updated in nearly two months and I even downloaded Registry Mechanic (PC Tools) to fix it but that doesn’t work. I can send a screen capture but it is Error Code 80240016.
Thanks very much.
ANSWER
Thanks for writing Steve. It appears that your problem relates to some corrupt Windows files. Try this first: Continue reading →
12
Sep 09
Email of the Week – 017
photo credit: Timothy Valentine
QUESTION
Name: Raymond
From: N Smithfield RI
OS: Windows XP
———————-
Hi Rick
I haven’t been receiving any more of your e-mail news, has this been canceled? also every time I use CCleaner it wipes out my auto signing in, I’ve tried to unchecked windows log files but that didn’t work, can you help? Continue reading →
7
Sep 09
Rick Answers his Email Videocast – 057
A bunch of questions this week about removing fake security software. For folks with similar problems, please refer to this article I posted earlier this year regarding removing these nasty infections and this article to help prevent the problem. Other questions this week included recommendations for website creation, a stubbor restarting computer, Palm handheld question and a problem with Continue reading →
1
Sep 09
Email of the Week – 016
QUESTION
Name: Cathy
From: Walworth, WI.
OS: Windows XP
———————-
I use Firefox and lately whether I have one or twenty tabs open all of a sudden it crashes and I have to re-open and restore tabs. This happens 3-4 times a night.
I have CA Security and Spy Bot.
Thank you,
Cathy
ANSWER
Thanks for writing and great question. Two ways to troubleshoot your problem. First, Continue reading →
30
Aug 09
Rick Answers his Email Videocast – 056
This week I answered questions from Amy, Ralph, Jorge, Elizabeth, Diana, Bob, Ernie, Anne, John, Walt, Tracy, Amy, Steve and Tim. They asked qustions about Skype, Windows 7 networking, spyware toolbars, upgrading an old PD, a local wireless Internet provider, email security, Internet Explorer 8, sharing PowerPoint, uploading Flip Video to a blog, burning DVDs with iDVD on a Mac without the menus, and what to do with a cheap Walmart laptop. Enjoy!
22
Aug 09
Rick Answers his Email Videocast -055
This week’s questions from Kim, Walter, Charles, Gene, Frank, Robert, Jon, Theresa, Bonnie, Terry, Debbie and Kay covered some interesting Linux/Ubuntu related topics, downloading CCleaner, speaker interference, inserting photos into email, Apple update questions and more. Have a look and a listen!
15
Aug 09
Email of the Week – 015
photo credit: bitzcelt
QUESTION
Name: Grac
From: Pittsburgh
OS: Windows Vista
———————-
The computer has been shutting down and comes back with the Windows Error Recovery (black screen with print) with the choices of starting normally or in Safe Mode. One time after this I got message saying there was a display error (Error Code 0X00000001)which had recovered successfully. No problems for 3 days, then again it would shut off on it’s own or freeze and need to be restarted. Yesterday the following message came up after this: Display driver NVLddMKM stopped responding and has successfully recovered.
Can you help us with this?
ANSWER
Thanks for writing. Your question presents a great opportunity to not only help you, but demonstrate how other folks can handle a similar problem.
First, we need to define what a driver is. Drivers are Continue reading →
11
Aug 09
Email of the Week – 014
photo credit: mrjoro
QUESTION
Name: Eve
From: Cedaredfe
OS: Windows XP
———————-
I downloaded the Ccleaner and ended up with the Yahoo tool bar. How do I get rid of it. Thanks
ANSWER
Hello Eve. I will answer your question in a minute, but first, let me talk about prevention. As always, prevention is the best medicine. During the setup of CCleaner, there is an option to NOT install the Yahoo Toolbar (see image below).
This lesson applies to almost any software we install. Take just a few seconds to look Continue reading →
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