Rick Answers his Email Videocast – 063

Wow, tons of great questions this week from Donna, Deborah, Craig, Jay, Chris, Larry, Gloria, Jack, Ralph, James, Robert, Darren, Leo (who just said hi), Marge, Janette, Joyce, Leo Jason, Emir, Bob, Glenna, Enoch, and Alice. In order, they asked questions about installing Flash in Firefox, a stolen email address, moving to a Mac, viewing large pictures sent as email attachments, removing spyware (2 in a row), HP scanning...

Computer Help Show Podcast – 10-21-09

Once a month has been good for our show. We have lots to talk about and not seeing each other as often, I think our enthusiasm for what we do comes across better than ever. We hope you feel the same. Listen to this month’s show where we talked a lot about smart phones and Windows 7. Remember, Adam Cochran and I record the show live at our monthly radio show at KAFM 88.1 FM in Grand Junction, CO. We are live every month...

Rick Answers his Email Videocast -062

This week’s questions are brought to you by Mike, Todd, Paul, Randall, John, Bob, William, Warren, Bob, Raymond, Che, Dennis and Monica. In order, they asked questions about; digital camera repair, lost CD drives, Vista startup nags, deleting Facebook account, programs for checking drivers, stubborn desktop icons, lost search feature in XP, lost password for helpmerick.com??, free Microsoft Word download, wireless...

Email of the Week – 020

QUESTION Name:  Marty From:   Houston, TX OS:      Windows XP ———————- Is there a difference between the AVG trial version and the AVG free that you refer to on your site?  Is it too late to get the free version or is it the same as the trial version? Thank you.   Is it compatible with WindowsXP – SP1 only?  I still need to restore computer to SP2 but want to be...

Rick Answers his Email Videocast – 061

Chalmers paid to have his question read first this week followed by questions from Radha, Greg, Briel, Violet, Sue, Betty, Donna, Gary, Marty, Howard Kristen, Ariane, Robert, and Don. Chalmer’s question concerned a very old computer, and in order, the other questions were about a programmers application conflict with Vista Aero, Ubuntu users group, changing desktop wallpaper, screen resolution problem, trouble...

Rick Answers his Email Videocast – 060

This installment 60 of Rick answers his email (cue the balloons and dancing girls). Questions this week are from Robert, Paul, Jose, Henry, Blane, Clare, Romero, Mark, Robert, and Paramount. They asked about Word 2007 typesetting, backing up photos to CD/DVD, monitor problems, Microsoft Security Essentials advice, cleaning a Nikon camera after surviving Burning Man, downloading Java, recovering from a spyware...

Rick Answers his Email Videocast – 059

This week’s questions were brought to you by Jim, Joe, Dano, Roger, Richard, Delbert, Neil, Mike, Tallee, and Bhushan (where were the women this week??). They asked questions about deleting Microsoft Word files, online backup, BSOD (blue screen of death), Microsoft Mobile Windows cell phone recommendations, power button problem, disable startup password in Vista, spyware leftovers, wallpaper problems, more spyware...

Rick Answers his Email Videocast – 058

This week’s questions ran the gamut from Firefox problems to anti-spyware recommendations, a broken CD-ROM, and a half-done job by the pros at Best Buy. This week’s questions brought to you by:  Walt, Thomas, Raymond, Tim, Harold, Al, Humphrey, Scott, Mike, Craig, Martin, and Harprahb.

Email of the Week – 018

QUESTION Name:  Steve From:   Tampa, FL OS:      Windows Vista ———————- The problem concerns getting the Windows Update system to work–it has not updated in nearly two months and I even downloaded Registry Mechanic (PC Tools) to fix it but that doesn’t work. I can send a screen capture but it is Error Code 80240016. Thanks very much. ANSWER Thanks for writing Steve....

Email of the Week – 017

QUESTION Name: Raymond From:   N Smithfield RI OS:      Windows XP ———————- Hi Rick I haven’t been receiving any more of your e-mail news, has this been canceled? also every time I use CCleaner it wipes out my auto signing in, I’ve tried to unchecked windows log files but that didn’t work, can you help? ANSWER Thanks for writing Raymond. I changed the delivery...

Rick Answers his Email Videocast – 057

A bunch of questions this week about removing fake security software. For folks with similar problems, please refer to this article I posted earlier this year regarding removing these nasty infections and this article to help prevent the problem. Other questions this week included recommendations for website creation, a stubbor restarting computer, Palm handheld question and a problem with the HelpMeRick.com polls. Questions...

Email of the Week – 016

QUESTION Name:  Cathy From:   Walworth, WI. OS:      Windows XP ———————- I use Firefox and lately whether I have one or twenty tabs open all of a sudden it crashes and I have to re-open and restore tabs.  This happens 3-4 times a night. I have CA Security and Spy Bot. Thank you, Cathy ANSWER Thanks for writing and great question. Two ways to troubleshoot your problem. First,...

Rick Answers his Email Videocast – 056

This week I answered questions from Amy, Ralph, Jorge, Elizabeth, Diana, Bob, Ernie, Anne, John, Walt, Tracy, Amy, Steve and Tim. They asked qustions about Skype, Windows 7 networking, spyware toolbars, upgrading an old PD, a local wireless Internet provider, email security, Internet Explorer 8, sharing PowerPoint, uploading Flip Video to a blog, burning DVDs with iDVD on a Mac without the menus, and what to do with a cheap...

Rick Answers his Email Videocast -055

This week’s questions from Kim, Walter, Charles, Gene, Frank, Robert, Jon, Theresa, Bonnie, Terry, Debbie and Kay covered some interesting Linux/Ubuntu related topics, downloading CCleaner, speaker interference, inserting photos into email, Apple update questions and more. Have a look and a listen!

Email of the Week – 015

QUESTION Name:  Grac From:   Pittsburgh OS:      Windows Vista ———————- The computer has been shutting down and comes back with the Windows Error Recovery (black screen with print) with the choices of starting normally or in Safe Mode. One time after this I got message saying there was a display error (Error Code 0X00000001)which had recovered successfully. No problems for 3...