I had some trouble syncing up this video with the narration today, but there are at least 11 questions answered in this episode. Questions in this edition include questions about Ubuntu, printers, a proposition (?), Windows Media Player, Firefox, and two questions I couldn’t fully answer. No AVG questions this time around.
Enjoy!
In today’s episode, I answer a lot of AVG and Firefox questions. An Ubuntu question slipped in as did some AOL questions, HTML questions and others. Here you go…thanks for writing and keep those questions coming!
Since I use Firefox exclusively for my browsing, I haven’t seen this problem yet, but today I ran into a computer that could print from anywhere but Internet Explorer 7 (IE7). Turns out that, in her case, the upgrade to AVG 8.0 caused the problem. A standard installation of AVG 8 installs a security toolbar in Firefox, if you use it, or Internet Explorer 7. The toolbar is meant to help users from clicking on potentially harmful web links. However, the toolbar, like most toolbars, slows down browsing speeds and in the case of Internet Explorer 7 with Windows Vista, it also disables the ability to print!
I’m always surprised at how many computer users equate the speed of their computer with the speed of their Internet. If you have a brand new computer, it will not make your dial-up connection faster. Likewise, if you have an older computer, a fast cable or DSL connection will not make the computer faster.
Internet speed only makes your Internet experience faster or slower. If you have a high speed connection and your computer slows down or the Internet speed seems slow, the problem is due to the computer not your Internet connection…most of the time. Calling your Internet provider for computer speed problems is like calling the Department of Transportation because you ran out of gas on the highway.
Adobe released version 9 of their PDF (Portable Document Format) Reader program. Once the king and almost sole PDF reader on the market, it, like so many other mainstream programs, has become bloated beyond recognition. This software bloat slows down the performance of even the fastest computers, and for this reason, I firmly stand against software bloat.
This statement was uttered by an imbecile. A customer of mine told me last week that he heard this quote from a tech person from some company after a discussion of AVG Free.
The week before this customer’s computer was almost crippling slow primarily because it had one of the newer versions of Norton Internet Security installed. After taking Norton off the system (approximately 20-25 minutes to do so) and adding AVG, the system sped up by at least 50%.
You all know that story, however, I want to instead focus on the “free is inferior” statement. My first rebuttal is Google. Google is free and arguably one of the most useful offerings to mankind in the last 30 years. Is Google inferior?
“What brand of computer do you recommend?” is one of the most common questions I get asked. My answer is usually, “It really doesn’t matter as long as it is a name brand and has the specs that you need.”
I often hear comments like, “Our first computer was a Dell and we constantly had problems with viruses and spam,” or “I’m never going to get another HP, this one just locks up and crashes all the time.”
Most computer problems I see every day have nothing to do with the parts they are made up of. Most home computer problems are software related – not hardware.
As you know, we whole heartedly recommend and use AVG Antivirus. It is unobtrusive, fast, and most importantly effective. However, one irritating function it has is the default full system scan at 8:00am. Many people are working on their computers at 8:00am and full system scan slows down the system enough to be highly annoying if not unusable in some cases.
You don’t have to wait for the scan to finish. Just RIGHT click on the AVG scanning icon in your system tray (by the clock). It looks just like the AVG icon, but has a little white triangle in the middle of it. After you right click, click “Cancel or Stop Scan”. You will get a confirmation box asking if you are sure, Click Yes, then OK.
One other tidbit to remember about AVG is that it is OK to click the OK button after it completes the daily update. Many computer users wait politely for
If you search for the word “Norton” using the search engine in the upper right corner of our website, you will discover that our advice to dump Norton branded software is echoed by dozens of other visitors to the site.
This week I saw a computer that took 27 minutes to completely boot up. It was an older system with 256MB of RAM and a 1.6ghz processor. Even at that, 27 minutes was a long time.
I noticed that they had the latest version of Norton 360 installed. I told them that the system would at least double in speed if they uninstalled Norton. “I know you don’t like it, but we already paid for it.”
Agreed but took the system home intending to reformat it and add RAM over the weekend.