Keep track of your original computer documentation...

Lately too many customers have had to wait for repairs on their computers because I needed to order recovery CD sets from the manufacturer. This time and expense can be avoided if you do two simple things when you buy your new computer: 1.  Save all disks and/or documentation that comes in the box 2.  Since most manufacturers no longer send along recovery CDs and operating system CDs, it is up to you make them. Look for a...

Another dead hard drive

External hard drives are spacious, cheap and relatively easy to use, but… I resisted talking about backup this early in the year, but a phone conversation I had today illustrated my philosophy about backup perfectly. The gentleman I spoke with suffered an external hard drive failure, and he used it as the sole storage of his digital photos. Once again, my heart sank with his story of woe. He didn’t want to spend...

Mozy Online Backup Redux

Last spring I introduced you to Mozy Online Backup. I have been using the service for more than a year now and couldn’t be happier. In that time, I helped many clients (individuals and businesses) sign up as well. The service works great, offers peace of mind, and is extremely affordable. If you haven’t read my original article about Mozy, make sure to read it and then watch the video on how to set it up. Like...

Backup Your Favorites (Bookmarks) – Video Ti...

Many years ago, I shared with you how to back up your address book. We have talked about how to back up your favorites, but never written it down. This tip will walk you through saving your favorite places in case of a disaster. Even if you have thousands of favorites, they will easily fit on a floppy disk (if you still have one) or better still, a USB Flash drive. Internet Explorer Open Internet Explorer Click File from the...

Your one stop troubleshooting spot

In the almost 14 years that I have devoted to helping computer users, I have discovered a few computing standards: Many computer problems can be solved by simply restarting the computer. In the event of a mouse, keyboard, monitor, sound, printer or Internet problem, always triple check your cables to make sure everything is plugged in securely. Much to the dismay of computer users, almost all problems were caused in...

Backup your digital photos with iPhoto – Vid...

Macintosh users take digital photos too. And they also need to make sure their photos are backed up safely. Thankfully, the bright men and women at Apple computers have built in a great picture management software called iPhoto. Within iPhoto, you will find a straight forward method of backing up your photos. Here’s how: 1. Start iPhoto 2. Hold down the Command key on your keyboard and select which folders,...

Great digital photography debate topics

Technology is no different than politics in that there are a variety of topics that people have opinions on. While you may not know much about these topics now, what you know about them can have a great impact on knowing who to listen to when it comes to learning more about digital photography and related topics. PC vs. Mac: The Mac people will tell you that Macs are better for graphics, easier to use more stable. PC...

How to setup Mozy Online Backup – Video Tip

Your best defense against computer problems is a solid backup strategy. If you search our site for backup, you will find many articles relating to this important topic. However, in the past year or so, IF you have a high speed Internet connection, another compelling backup option has emerged. That option is online backup. Backing your data up automatically to a server on the Internet can be affordable, safe, and painless. In...

Mozy Online Backup – Now for Mac too

A couple of months ago I reviewed a couple of the online backup services and really liked (and continue to use) the Mozy Backup service. Today, Mozy announced the release of their online backup system for Macintosh users. You can read more about it and try it out by clicking this link.

How to use a USB flash drive

As often as once per day I recommend to someone that they invest in a USB flash drive for backup of regular files. The most common response I get back is, “I have one, I just don’t know how to use it.” Here’s how to do it. Keep in mind that USB flash drives do not work well with Windows 98 so these instructions are for Windows XP and up. 1. Open My Computer and make a note (mental or otherwise) what...

Managing your digital photos

Organizing your digital photos is so important. Too often I see people who have major computer problems and think that everything is backed up only to find that their digital photos were so spread out on their computer that the only had a portion of them backed up. Many people simply copy their digital photos onto their computer wherever a given piece of software puts them and they have no idea where that is. These notes...

Photoshop Restoration in Elements

Tips and tricks for restoring old photos and removing blemishes digitally Meeting notes from 02-26-08 Tools needed: A good scanner For prints, almost any scanner will do pretty well, but if you are doing small photos, slides or negatives, you will probably want to go with a nicer Epson scanner such as the  Epson Perfection 4490. These scanners offer transparancy scanning for slides and negatives as well as very high...

Slow computer? Viruses? Malware? I can help!

After almost 13 years of battling security problems on Windows machines, I’m finally seeing the light of day and recommending Mac’s and Linux for many computer users. It will be a long journey convincing people that there is life beyond Microsoft. For those who bang away with Microsoft Windows computers,and have problems with Slow Computer Disease (SCD), pop-ups, viruses and other problems, I present the following...

Using your backups

This weekend, an emailer asked the question of how to use the backups that we describe on our site. An excellent question I’m sure others have had as well. Over the years, I laid out step-by-step methods for backing up your email address book, favorites/bookmarks, and even your email. To use these backups, simply use the “Import” function to bring them back into a new installation of a program or even a...

Zonbu – Part II

In a post last week, I announced that the first Zonbu computer (that I know of) was coming to Grand Junction. It has indeed arrived, and I am enormously impressed with the machine. Like all Linux computers, the Zonbu requires a high speed wired or wireless connection to operate. Dial-up users need not apply. The reason for requiring a high speed connection is that Zonbu provides automatic backup of files, automatic...