Clean your inbox

Update:  Following on the heels of Gmail’s update, I thought I would re-share this article as well that I posted nearly 4 years ago. To this day, I still follow these recommendations and email is no longer a thorn in my digital side. Give it a try! Email truly revolutionized communication. The ability to retrieve a message from anywhere in the world in a matter of seconds is mind boggling. However, judging by the size...

Zoho Creator (database) – Video Tip

This is my last installment in my Zoho.com tour, but far from the full capabilities of Zoho. So far I’ve introduced you to Zoho Writer (word processing application) and Zoho Sheet (spreadsheet application). For Part III in my series, I’m giving you a quick tour and demonstration/instruction on how to create a database with Zoho. Zoho has two database applications; one called Creator and the other called Database...

Learn Minesweeper & give Solitaire or FreeCel...

Solitaire seems to be a game that is synonymous with computers. Microsoft planted the game in Windows not only for entertainment, but also for new computer users to learn mouse skills (click-and-drag, double-click, etc). Some computer users have branched out to FreeCell and like it better than Solitaire. However, have you tried playing Minesweeper? Minesweeper appears difficult upon first look. And yes, it does require some...

7 ways to become a more efficient web user –...

This is a reintroduction and retitling of a previous video/tip because of a copyright infringement complaint fromFranklin Covey. Hopefully, the new title and verbiage will satisfy their legal staff. All week long I help computer users of all ages and experience levels. Too often, I see that many computer users (beginners and experienced alike) do not utilize or know about some basic web browsing skills that will speed their...

Senior uses Ubuntu system 14 months trouble free

Computers started making their way into homes, en masse, 15 years ago. After 15 years, computer users should not be afraid of using their computer. This case study tells the story about a customer of mine, Wanda, who happens to be in her 70s. Like most computer users she used a Windows based computer. In her case, it was a system put together by her grandson in 2002 or 2003 and has a 1.8ghz processor, 256mb of RAM and the XP...

Gmail guide for beginners – 3 Videos –...

This week’s video tip is a HelpMeRick.com first…it involves 3 videos to cover the topic of Gmail. Directly above each video below, I give a short synopsis of the videos contents. The more I use it, the more impressed I am with Gmail. If you currently use Gmail, don’t be afraid to watch these videos as you might pick up a tip or two yourself. Google offers a good Help section covering their email system, and...

My first year with Gmail

I closed Outlook and started using Gmail exclusively one year ago. At first, I thought it would be a good experiment to see what Gmail was really all about, but I was also fed up with Outlook and its limitations. It took me two or three weeks to wean myself of thinking of my email in the same way that I used to with Outlook. For the experiment to work, Gmail had to satisfactorily accomplish 3 key functions of email that I...

Why overseas tech support doesn’t work so we...

Frequently, computer users hire me to call and talk to tech support for them. That may seem like a waste of money to some people, but consider that many computer users have to over come TWO language barriers. Yes, I said two language barriers. The first language barrier for both the overseas helper and the computer user seeking help is understanding each other. We have a hard time understanding the accent and language use of...

Brand New Computer for $199

I am getting really excited!! Ubuntu Linux, Splashtop motherboards, fast Internet connections, and Web 2.0 are all starting to bring us to the next generation of Microsoft-free, cheap computing. At least 80% of the computer users I help in their homes or offices do not really need or utilize the power of a full blown Windows (or Mac) computer. You’ve heard this soap box from me before; computer users who only use word...

Is anyone out there?

There is no doubt in my mind that our site has the most relevant and easy to understand computer information for the average and beginner computer user. Unfortunately, the average computer user doesn’t know how to browse the web well and has trouble finding the information they need to know. Search engines are confusing. Searching a web site is even more baffling. These computer users do well when they have a recipe...

New radio show format

Two weeks ago, with little fan fare, I announced a dramatic change in format for our weekly radio show. Although I never discussed it with my co-host, friend and producer, Adam, he whole heartedly bought in on the concept and we are proceeding. When I started the Castellini on Computers Radio Show in 1999, my intention was to provide a forum for beginners to learn about computers, technology and the Internet in a...

Don’t apologize for being “stupid̶...

Three of my clients today were digital beginners. Each of these three clients apologized for being "stupid." They explained that computers are new to them and they aren't smart enough to learn. As a teacher and computer guy, I kind of get tired of hearing this. Keep in mind that this comes from a guy who had, "potential for higher achievement," on almost every report card he ever received. It...

Reader/Listener Challenge

We work extremely hard at creating tips, reviews, and other content for our web site. However, we often feel like we are the only ones who use the information. I often think, "If a tree falls in the woods, does it make a sound? And if we post an important article or tip, will anyone read it?" My challenge is to the regular readers of our site and listeners to our program who do peruse the site, follow our tips, and...

Free Digital Photography Programs and Tools

MediaChance.com has some great free digital photo programs. They are very specialized tools, but they work great. IrFanview is a great program for viewing images of almost any format. It reads most camera RAW files as well as proprietary and universal image formats. Paint.NET is a free program that is designed to compete with Photoshop and CorelDraw. It works well, but is not the most intuitive. Gimp is another free...

Video Tour of HelpMeRick.com

HelpMeRick.com has a wealth of information for computer users of all experiences, but beginner or novice computer users find the information found here the most helpful. We have put together a short video explaining how our site is organized and how you can find information about computer topics that you are most interested in learning. No other web site is built on information quite like ours. We strive to make computers and...