Castellini on Computers - Computer help for beginners » copy

Changing email addresses – It’s not that difficult

Rick — Tue, 03 Nov 2009 15:19:45 +0000

AOL made billions of dollars for years because computer users are afraid to change their email addresses. All week long, I hear, "Oh, it's too hard to change email addresses now." Or, "It will take forever to change my email address with everyone."

Come on folks...were using computers! You don't have to fill out a change of address form and march it down to the postal office. You don't have to send out a post card to every person you know. You don't have to fill out a change of address for all your bills and utilities.

Changing email addresses is actually pretty painless and can be cathartic as well. In fact, think of it as going into the digital identity protection program. Here's how to make it a smooth transition:

Share YOUR Favorite Keyboard Shortcuts

Rick — Sun, 01 Nov 2009 20:04:57 +0000

I'm always amazed at how surprised computer users become when they learn about a keyboard shortcut. A keyboard shortcut is a combination of keys that you press on your keyboard to perform a particular function. If you learn them and practice them, they can shave hours off of the tedious maneuvering of the mouse.

These are my favorite and most used computer keyboard shortcuts:

How to burn a CD with Windows XP

Rick — Sat, 10 Oct 2009 00:09:38 +0000

Floppy disks are slowly disappearing from the computer landscape. In fact, more and more companies are not including floppy drives as standard equipment. I say good riddance except for one thing...they were easy to use. Computer users felt comfortable copying and backing up information to these slow, yet convenient drives.

For quick and roomy storage today, I recommend flash memory drives (click here for a tip describing these).

Backup Outlook Express Email – Video Tip

Rick — Sat, 03 Oct 2009 21:10:16 +0000

This week's tip also applies to Windows Vista users who use Windows Mail...which is basically Outlook Express with a new name.

I still recommend that emailers save their important pictures and documents sent to them via email to a folder on their computer for easier backup (see my video tip on how to do this by clicking here), but many people also save a great deal of email and don't want to lose it. Outlook Express (Windows Mail) saves all email in files with a .dbx extension. The files are named for the folders you have created in your email, so you will see files like inbox.dbx, saved.dbx, family.dbx, etc. Whatever email folders you have created will have a corresponding .dbx file.

These files, unfortunately, are buried in the Windows files system. This week's video tip demonstrates how to locate these files on your computer so you can then copy them to flash drive (best idea) or CD/DVD.

Cleaning and removing Antivirus 2009, PAV and others from your computer,

Rick — Thu, 20 Aug 2009 22:37:50 +0000

Preventing your computer from becoming infected is infinitely easier and less stressful than cleaning up after an infection. Search my site for tons of information on setting up your computer for security and techniques to avoid scams. However, if you are already bit by one of the most recent nasty forms of software, Antivirus 2008 or Antivirus 2009 (software I call extortionware that installs itself on your computer and then poses as legitimate software you have to pay for to get rid of the problems. Problems they caused), follow the steps at this site to get back up and running and then come back here and learn how to prevent it from happening again.

Two other links that will be helpful in cleaning this and related malware off of your computer are ComboFix and Malwarebytes.org. Some of the first actions these rougue software products accomplish when on your computer is disabling your antivirus, windows updates, and system restore. They also prevent you from visiting legitimate web sites like I have linked in this article to make it harder for you to remove the pests. You are probably best served visiting my site on a non-infected computer, download the two products, change the original file names (this is important because the rouge software will also disable known products from running at all), copy the two tools to a flash drive and then take them to the sick computer and run them. I suggest running the CombFix first and then run full scans with your antivirus software and malwarebytes.org's product as well.

I'm linking to BleepingComputer.com's article because they do a good job of giving you a safe download site and thorough instructions on how to delete Antivirus 2009 or 2008. Even if you aren't infected, it's worth visiting the site to see what kind of work is required if you do get infected. It might motivate you to read my site more often and follow the advice I give to keep you safe and productive with your computer.

Photo by Jim Grandy

Save as you edit and create

Rick — Wed, 10 Jun 2009 00:43:03 +0000

One consistent topic regular visitors to this web site have seen or heard on our show is the all important concept of backing up your data. Backup should be an essential part of every computer user's routine. Some programs make backing up easier than others. Take, for example, Microsoft Word. It can be extremely frustrating to have your computer crash or lock up when you are in the middle of a very important word processing document...and you haven't been saving the file as you type. In Word, click on Tools and then Options. Click on the Save tab and set Word to automatically save your documents every 5 minutes and create a backup copy. Doing this will save your bacon many times over.

10 Skills EVERY computer user should have (or learn)

Rick — Mon, 27 Apr 2009 03:50:54 +0000

I originally posted this list in January 2007. However, through my keen observation skills, I discovered that all computer users have not yet read and digested this information. For this reason, I'm posting it again because I won't stop working to educate computer users until every computer user knows these 10 skills.

Computers have become almost a main stream household appliance. Whether you have been using a computer for fifteen years or one, these skills should be second nature:

Cut, Copy, Paste
Print just what you want (word processing, email, web)
Backup your address book
Select (highlight) text or files
Properly uninstall unwanted programs
Burn a CD
Download files from the Internet
Use MSCONFIG ; Another MSCONFIG tip
Search the Internet
Attach Files to an email

#11: Learn how to best utilize HelpMeRick.com

If you already know how to do these skills, please pass this article along to someone who doesn't...help me help other computer users.

Rick answers his email Videocast – 027

Rick — Sun, 11 Jan 2009 13:35:14 +0000

A great question this week about how to fill out a paper form using your computer. Many other good questions as well including my answer to a writer who downloaded an illegal copy of Photoshop. This week, the Videocast is brought to you by questions from: Terry, Fern, Marcia, Sudarshin, Richard, Gayle, Kim, Bernie, Bill, Azumah, Jack, and Mike.

Don’t buy a new computer yet

Rick — Mon, 29 Dec 2008 21:14:00 +0000

2009 is upon us and computer prices are incredibly low, but if you can wait a year to buy a new computer, I would highly recommend it. Why? Microsoft plans on releasing the next version of Windows either late in 2009 or early in 2010. All indications point to the earlier release since Microsoft is anxious to bury Vista.

Treo, what Treo?

Rick — Fri, 24 Oct 2008 00:42:26 +0000

After two solid months of using my iPhone 3G, I decided it was time for a short update. As many of you know, I used a Palm device for many years, ending with the Treo from 2003 through this August. When the first iPhone came out, I was intrigued, but thought Apple missed the boat, for me, by not utilizing the fastest cellular data network and not allowing 3rd party applications. When they announced the new iPhone last January and finally released it this summer, they had added the fast cellular network service and opened the system for third party development. It caught my attention in a big way this as it has 7 million other new iPhone 3G owners since its release in July.

Overall, the iPhone has performed wonderfully and with the exception of no cut, copy and paste (when Apple? when?) it has performed admirably. I have been able to duplicate all the functions I used the Treo for, and added many new capabilities. I use the phone the most...after all, it is a cell phone. The visual voice mail system that lets you pick which message to listen to first or have the ability to visually pause, rewind or fast forward voice mail is stunningly implemented and makes managing voice mail much easier.

For extra applications, I settled on SplashID to manage my passwords, Grocery Zen to create shopping lists (I get through the store in at least 25% less time now), Now Playing to look up movie times, Pandora for listening to music (don't have much time to do this, but it works well), Woot On! to check the daily Woot, but especially helpful when there is a Woot Off, WeDict for a dictionary, Wikipanion for great mobile access to Wikipedia, SportsTap keeps me up to date on sports I follow, Units application for converting volume, length, weight, etc. I also downloaded and occasionally use Word Warp, Sudoku, Tris (tetris clone), reMovem, and Blocks Classic for quick games. For future travel, I downloaded the mobile versions of Yelp and Hotels.com.

The built-in email application works well, and I use it daily in addition to browsing the web. The iPhone truly has exceeded