How to backup your important stuff – Video T...

Photos I’m betting that your photos top the list as your most precious data. If that is true, then you want to back that data up. First, you need to store all your photos in one easy to find (and backup) spot. My suggestion is to use the default My Pictures folder found in all versions of Windows. If you have not purposefully moved your photos to another location, then they should all reside there now. However, since we...

How to save time & money when printing email ...

The web and email were not meant to be printable items, but we love to print many things we receive via email or the web. In this tip, I’m going to teach you how to use less paper and ink when printing AND get better looking printouts for things you do want to print. If you combine this new tip with my Print Preview tip, my print what you want tip,  and learn how to use your printer’s draft mode (if available),...

Drag & Drop Attachments in Gmail – Vide...

Google rolled out a great new feature for Gmail this week that allows users to drag files from folders directly into an email. It only works with Google Chrome and Mozilla Firefox at the moment, but it works extremely well and makes attaching files a lot easier. Take a look at the video below to see how it works.

Rick Answers His Email – Episode 077 –...

This week, I answered questions from Jane, Nancy, Jim, John, and Diane. I answered questions about downloading CCleaner updates, protecting a laptop from theft, reinstalling Google Chrome, correcting a spontaneous scrolling mouse, and downloading Quickbooks from the Internet. Enjoy, and remember I will answer any question from anyone who makes a donation after they submit their question here. ...

Rick Answers His Email – Episode 076 –...

This week Rita, Jim, and Ted asked questions and paid to have them answered. They asked about online backup, Outlook problems in Windows 7, and printing problems in Firefox. Here are their questions and answers:

Rick Answers His Email – Episode 075

Harold (who was first because he paid a dollar), Alan, Patsy, Ceil, Rickenstien, Doris, Verlyn, Laurel, John, Richard, Jim, Tom, and Pat. They asked questions about Gmail’s chat window, Excel, JAVA, printer problem with no details, inserting video into PowerPoint, saving photos from email, getting contacts off of iPhone to another phone, how to delete email without opening it, opening existing Word & Excel files in...

Email of the Week – 024

QUESTION Name:  TERRY JAMESON From:   LARKSPUR CO. OS:      Windows XP ———————- RICK, I WOULD LOVE TO USE FIREFOX, BUT IT SHUTS DOWN CONSTANTLY. THE INFAMOUS BOX COMES UP AND STATES THAT IT HAS “ECOUNTERED A PROBLEM AND NEEDS TO SHUT DOWN.” I HAVE TRIED TO UPDATE IT SEVERAL TIMES, BUT IT CONTINUES TO BE A PROBLEM. ANSWER Normally, I don’t read or answer...

Rick Answers His Email – Episode 074

Last week, I was in Park City, Utah at the Sundance Film Festival with my son, but I’m back at it again this week answering your questions. Cindy paid $5 this week to be the very first question answered, but she never submitted a question. So the first question this week was from Kelly who paid $1 to have priority treatment as well.  Questions then were answered from Jean, Cypora, Luiza, Keith, Alberta, Elvin, Hasim,...

Email of the Week – 023

QUESTION Name:  Diana From:   Colorado OS:      Windows 7 ———————- I recently purchased a laptop and have a message saying there are 27 Windows update to download.  Is it essential to download all these? ANSWER As unbelievable as it sounds, yes, even on a new computer with a new operating system, Microsoft has already released almost 50 updates to thwart would-be hackers and fix...

Rick Answers His Email – Episode 071

Raymond paid a buck to be first this week followed by questions from John, Natalie, Bonnie, USSRover, Stan, Cailin, Parag, Doc, Anne, Dane, Tim, Joanne, Dane and Jana. They asked about Windows 7 email problems, meaning of default, unrecognized laptop hard drive, Find function in OpenOffice spreadsheet, how to know when you are being scammed, improving laptop performance, backing up hard drive files and troubleshooting a...

Rick Answers His Email Videocast – Episode 0...

Terry, Sandee, Mark, Colleen, Don, Eve, Greg, Yolanda, Luke, and Tom wrote in this week and asked about a free offfer for a pay product from AVG (hint, it was not from the real AVG), receiving multiple photos in Gmail, Yahoo antispyware tool via toolbar, creating DVDs from video camera, changing text size in Windows 7, AVG & Windows Defender compatibility, copy & paste question, how to make Windows XP look like a Mac,...

Rick Answers His Email – Videocast 069

Todd, Robert, Steve, Peggi, Shannon, Dennis, Terry, Russel, Theresa, San Miguel, Gary, Sandi, Harold, Joan, Pam, John, Belmira, Justin, Diane, Anne, Andrew (who paid $5 to be first this week), Regina, Dave, and Kathy asked questions about: obtaining old computers to experiment with, problems with a network controller, using Microsoft Security Essentials, working with video files from a Panasonic camcorder, creating mailing...

Rick Answers his Email Videocast – 067

Please excuse my audio this week…new computer and didn’t test mic first. Back on track next week. 23 questions and answers this week. Questions came from Ken, Leo, Thomas, Sandra, Wally, Eve, Boyd, Chuck, Sandra, Sam, Timothy, Patrick, Phil, Patrick, Patrick (were these three different guys?), Alana, Jesse, Drew, Michael, George, Paul, and Rita. They asked questions about updating to AVG 9, CCleaner, Panda Cloud...

Email of the Week – 022

QUESTION Name: Bill From: Wisconsin OS: Windows Vista ———————- I’ve been using Apple Safari browser for some time now because I don’t get any of the menacing ads that seem to plague IE and Firefox. How do you rate this browser since I never hear anything about it? ANSWER You are correct, I don’t talk about Safari (Apple’s web browsing program that just...

Rick Answers his Email Videocast – 066

Tons of questions today from Dan, Charline, Jader, Chinmoy, Raymond, Quen, Shirley, Lorraine, Deb, Janat, Walter, Gloria, Bsil, Jim, Kim, Phil, Debbie, Sue, Dave, Harold, and Terry.  They asked about virus removal, router settings, changing the desktop, setting up email in Thunderbird, new tech advice, lost Gmail password, learning how to use a Mac, Adobe Flash woes, another router issue, AVG install problems, a cryptic...