Printing Error Messages*

NOTE: This tip is an off-shoot of our Print Screen tip that you will also want to read and watch. We all have computer mishaps and end up having to call for help. One of the first questions the helper (tech support) always asks is, “What was the message you received?” Most of the time, in our frustration, we failed to write down the content of the message. Here is a tip that will bypass the writing altogether...

Email of the Week – 006

QUESTION Name: Kathy From: Grand Junction OS: Windows XP ———————- When I go into different web sites I get this message: ERROR A runtime error has occurred? Line 30 ERROR: Object required Yes No This occurs quite frequently can you tell me why and what I can do about it? ANSWER This error is usually due to some programming and setting problems in Internet Explorer. You can...

AVG Update Error – Video Tip

AVG has been experiencing incredible growth over the past two years, and unfortunately that has translated into some occasional problems with getting updates from their servers. When you receive an update error, however, that does NOT mean you are unprotected. It simply means that you can’t get an update at that particular moment. Watch the video below to hear and see my explanation of this issue, what it means to you,...

Re-installing a troublesome program

First step; backup any user files that you have created in the program. Second; properly uninstall the program by either using its uninstall or remove option in the Programs menu OR using Add/Remove programs in the Control Panel. When finished, restart your computer (Start –> Shut Down, Restart) Next, reinstall the program with one small change: When the setup screen comes to the destination directory (something...