Error | Castellini on Computers - Computer help for beginners

Posts Tagged: error

Windows Tips — 4 Comments
8
Oct 09

Printing Error Messages*

photo credit: pokpok313

NOTE: This tip is an off-shoot of our Print Screen tip that you will also want to read and watch.

We all have computer mishaps and end up having to call for help. One of the first questions the helper (tech support) always asks is, “What was the message you received?”

Most of the time, in our frustration, we failed to write down the content of the message. Here is a tip that will bypass the writing altogether and allow you to answer that first question from your digital helper.

When an error occurs follow these steps:

1. Before Clicking on the OK or Cancel button on the error message press the Print Screen button on your keyboard (it’s located above the Delete, and Home keys on the middle of your keyboard)
2. Close the error message
3. Open your favorite Continue reading →

Email of the week — No Comments
4
Jun 09

Email of the Week – 006

photo credit: glindsay65

QUESTION

Name: Kathy

From: Grand Junction

OS: Windows XP

———————-
When I go into different web sites I get this message:
ERROR
A runtime error
has occurred?
Line 30
ERROR: Object required
Yes No

This occurs quite frequently can you tell me why and what I can do about it?

ANSWER

This error is usually due to Continue reading →

AVG Update Error – Video Tip

AVG has been experiencing incredible growth over the past two years, and unfortunately that has translated into some occasional problems with getting updates from their servers. When you receive an update error, however, that does NOT mean you are unprotected. It simply means that you can’t get an update at that particular moment.

Watch the video below to hear and see my explanation of this issue, what it means to you, and what you should do about the AVG Update Manager error.

Application Tips — No Comments
30
Dec 05

Re-installing a troublesome program

First step; backup any user files that you have created in the program.

Second; properly uninstall the program by either using its uninstall or remove option in the Programs menu OR using Add/Remove programs in the Control Panel. When finished, restart your computer (Start –> Shut Down, Restart)

Next, reinstall the program with one small change: When the setup screen comes to the destination directory (something like:
C:\Program Files\Netscape\ ), delete one of the back slashes and Program Files. This way you install the program into a completely different directory than before.

Lastly, restart your computer again and restore your backed up information.

Using this technique should help eliminate problems you have with a particular application. I have used this technique successfully with programs like Netscape Communicator, AOL, and Quicken.