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Troubleshooting Your High Speed Internet Connection

This tip needs to come back to the front page again. I’ve helped many more people the last few weeks with this issue. Please print it and hang it by your computer…and send it your friends as well.

I posted this tip many moons ago, but wanted to bring it back to the front page because we have so many new high speed Internet users. Click the Printer Friendly option at the bottom of this tip, print it out and post it next to your computer…you will be glad you did.

Routers take high speed Internet signals and then distribute the signal (route) to multiple computers. Sometimes, however, the signal gets lost and an Internet connection cannot be made. This can be due to multiple reasons, but most can be rectified the same way. Before you reach for the phone or grumble under your breath, follow this simple and highly effective procedure to get your system(s) up and running again.

  1. Shut off all computers.

  2. Unplug the power from the high speed modem.

  3. Unplug the power from

Open Multiple Home Pages with Mozilla Firefox, Google Chrome, OR Internet Explorer – Video Tip

Now that Internet Explorer has caught up (sort of) with modern browsers, I wanted to point out yet another function of tabbed browsing (click here for the popular and informative tabbed browsing tip ). If you like to check multiple sites every day or maybe use your browsing sessions for research, let your browser do some of the work for you by opening multiple pages at the same time.

Mozilla Firefox

  1. Open the first page you would like to see every time you start Firefox
  2. Click File –> New –> Tab (or Ctrl + T) to open a new tab
  3. Open the next page you want to see every time you start Firefox
  4. Repeat steps 1-3 for as many pages as you want to open automatically
  5. Click Tools –> Options from the menus
  6. Click the "Main" button at the top of the options screen
  7. Click "Use Current Pages" button in the Startup section
  8. Click the OK button at the bottom of the screen

Internet Explorer 7 (IE7)

  1. Open the first page you would like to see every time you start IE7
  2. Click File –> New –> Tab (or Ctrl + T) to open a new tab, or click the new tab button next to the current tab
  3. Open the next page you want to see every time you start IE7
  4. Repeat steps 1-3 for as many pages as

Reset Internet Explorer 7 or 8 or 9

IE 7 Reset buttonMicrosoft released Internet Explorer 7 in October and although it contains many improved features, it has also brought on a slew of new problems for computer users just moving to it.

5 Steps to Using Online Financial Sites Safely

Every year computer users using the Internet to check account balances, transactions, and even paying bills grows by nearly 30%. According to one Pew study, more than 50 million Americans use online banking services. 50 million sounds like a large number, but that still reflects less than 50% of online American adults. Bank web sites continue to evolve by becoming easier to use, more secure, and more helpful than ever before. In fact, many banks rather that their customers check their web site for answers rather than call or visit a branch. However, many people shy away from online banking because of security fears.

I?m going to outline, for you, five simple steps that you can take to keep yourself and your finances safe on the Internet.

Setting up a new computer

new computer boxPrevention is the best medicine when it comes to avoiding illness in ourselves. Prevention in the computer world is no different. And like a newborn baby, a newly purchased computer is subject to many terrible diseases and problems if not properly cared from the moment it is taken from its cardboard box. I follow these steps when setting up a new computer system for my clients, and recommend this methodology for all new computer setups:

Print only what you want – Multi-tip

If you use either of these programs, then you will find yourself using this tip often. How many times do you curse at your printer when you print a joke from email or some web page information and get two or more extra sheets of paper with useless information?

Follow this tip and experience printing bliss from email or Internet.

On the Web (using Microsoft Internet Explorer), if you first select the text (by clicking and dragging with your mouse) that you would like to print and then click on File and Print, you will have the option to print all pages, certain pages or only your selected text.

Become a web surfing pro!

At this month’s computer user group meeting, I used many of the articles, tips and videos I have written over the years to highlight how any computer user can start making quicker and better use of the Internet. Before I delve into specifics on this topic, watching and reading this tip title 7 ways to become a better web surfer,… Read More »Become a web surfing pro!

5 Simple Rules to avoid SCD (Slow Computer Disease)

I’ve written about this before, but it bears repeating on occasion with new visitors to our site and long time visitors who haven’t learned yet. The advice is simple: DO NOT DOWNLOAD FREE SCREENSAVERS, EMAIL PROGRAMS (Incredimail, etc), GAMES from the Internet. Unless you are WELL versed in the origin of these items, they can easily destroy your computer’s ability to compute.

The most common computer ailment (for Windows users) searched on the Internet is “slow computers”. Sadly, “slow computer disease”, SCD*, does not have to be the pandemic it is because it is 100% preventable. Here are my 5 simple rules to prevent SCD:

1. Install and keep Internet security software current. Recommendations: AVG Anti-virus, a software or hardware firewall and a good anti-spwyare program or two. Check our Links & Resources section for recommendations.

2. DO NOT DOWNLOAD FREE CRAP FROM THE INTERNET UNLESS YOU KNOW ITS ORIGIN AND SAFETY.

3. Use Mozilla Firefox or Opera as your primary Internet browser instead of Internet Explorer, MSN, or AOL. This tip alone can save your computer.

4. If you have teenagers or young adults who use your computer, forbid the downloading of free music through services like Limewire or any other shady site (refer to #2)

5. If you do suspect SCD, get it looked at immediately. Waiting for it to cure itself will only make SCD worse.

BONUS TIP: If your computer suffers from SCD, Defrag will NOT help it. No matter how many times you Defrag your computer, it will NOT help SCD.

© *SCD is a copyrighted term of Castellini on Computers, HelpMeRick.com and Rick Castellini. Use of the term SCD is strictly prohibited without the express written consent of Rick Castellini or administrators of HelpMeRick.com