Web surfing 101…again

Catching up on my reading, I ran across yet another article outlining how easily unsuspecting web users can be duped into infecting their machines and voluntarily giving up their own hard earned money. You MUST read this article, IF you want to keep yourself, your wallet, and your computer safe. Wired published the article I was reading today in their Ocotober issue. You can read it by clicking here. Executive summary:  Bad...

Holiday Computer Madness

Every year for the last 7-8 years, I bring up a version of this tip to help save you time and money during the Thanksgiving, Christmas, and New Years visiting season. Please follow the advice. I can guarantee that it will save you and your computer lots of grief. With all the traveling done during the holidays, your computer is bound to be taken hostage by friends and family wanting to check their email or play a game or two....

Must read article for ALL computer illiterate user...

I detest the phrase computer illiterate, but unfortunately hear it almost daily in my work. I think the better way for a computer user who feels inadequate around the technology and the terminology is to refer to themselves as time challenged. Since illiteracy can be thwarted with a healthy dose of education, that leaves making the time to obtain that education the stumbling block. However, I used that too often uttered...

More on Fake Security Ads and Scareware

Trying to explain why and how fake security infiltrates my client’s computer is difficult. Instead of trying to explain it each and every time, which can be daunting, I am going to suggest this article as a reading assignment. If you use Microsoft Windows, and you want to minimize the possibility of becoming infected by this almost unstoppable force, you MUST read, digest and then put into practice the information found...

5 Simple Rules to avoid SCD (Slow Computer Disease...

I’ve written about this before, but it bares repeating on occasion for new visitors to the site and long time visitors who haven’t learned yet. The advice is simple: Do not download free screensavers, wallpaper, email programs (Incredimail, etc), or games from the Internet. Unless you are WELL versed in the origin of these items, they can easily destroy your computer’s ability to compute. “Slow...

It pays to scrutinize search results – Taint...

Computer degenerates looking to turn a quick buck always take advantage of hot topics. This month, the NCAA March Madness basketball tournament is the target. The shady folks possess skills that let them take advantage of how search engines see web pages and can lead unsuspecting web browsers into a trap. Once sprung, the trap is designed to take your money, infect your computer or both. How do you fight it? Always keep your...

Switch TODAY!

On my way out the door today, I came across this article outlining one of the largest security breaches yet with Internet Explorer. I have been recommending for years that you switch to Mozilla Firefox. Today, I’m taking a harder line and recommending that you should never use Internet Explorer except in the extremely rare instance where a site truly requires Internet Explorer (IE) to run properly. For your safety and...

Linux growing rapidly

I never thought I would write about or like Linux as much as I do. If you search HelpMeRick.com for Linux or Ubuntu, you will get a plethora of information. Today, I received an email from Bill in Kentucky, who is an avid listener of our web show. He sent me links to stories of major organizations from all over the world describing the exodus from Windows to Linux. Cost is definitely a factor, but the functionality, safety...

How about a new business model for airlines?

For a guy who has few investments, I spend a lot of time thinking about business. I watch news stories and when I hear about a failing industry I begin thinking about ways to improve it. This is especially the case with industries that shouldn’t be failing based how society depends on them. I have offered ideas on how to save the movie theater industry and cell phone industry in previous posts but last night I literally...

Social Engineering

A client and I had a discussion today about online safety when shopping or banking. She expressed some concern about the VA security breach last year where 1000′s of our vets had their identities at risk. And a few years ago we heard about the massive loss of customer information at a huge marketing company. None of these events were due to “computer hacking” in the way most of us think of hacking. An...

How to Remove the Greeting Card Virus

Adam and I first mentioned this nasty little virus earlier this spring on our radio show. The email that spreads it poses as an electronic greeting card from your friend or relative. Because the email is so poorly constructed, is never from a known address, and the link it displays in the body of the message is a number (NEVER, EVER Click a link that is constructed of a number, ex: http://91.188.176.15/) we didn’t put...

When to use a CD for backup

Our regular listeners hear us talk about this subject often, but it bears repeating as much as we can talk about it for your data's safety and your sanity. Backing up to CD's is a multi-step process and all the steps need to be followed for it to go right. CD's work great for archiving data that won't change. This includes pictures, music, your finished novel, etc. CD's should only be burned ONE time....

“NEW” Google Feature – Pass it o...

Reader, Chuck, wrote in and asked our opinion about this "new" feature from Google, which isn't new and isn't limited to Google. In fact, the feature has been around since the phone book was invented. Here's how the too frequently forwarded email starts: "Google has implemented a new feature which enables you to type a telephone number into the search bar and hit enter, and you will be given the...

Removing one of the built-in search engines in Fir...

We love the Mozilla Firefox web browser because of its safety, speed, and customizability. One of my favorite customizations is the ability to add sites to the built in search engine that let me quickly search web sites I visit most often…weather, recipes, downloads, movies, etc. Occasionally, it is nice to be able to remove one that I'm not using any further or maybe isn't working at all. Here's how to do...

So, what’s wrong with AOL?

Everybody is picking on AOL this week. MSNBC had a huge story on the poor quality of AOL's customer service and (as Rick pointed out) AOL made it to number one on PC World's "25 Worst Tech Products of All Time." So, what's wrong with AOL? I will use an analogy to explain. Imagine a small pioneer road in the early 1800s. In the early days of roads the shortest distance between two points was any path...