How good are your passwords?

And you have more than one password right? If you don’t, you should…seriously…good security starts with good passwords that you change regularly. Today, I came across a site that will demonstrate how weak or strong your password based on the average time it would take to crack your password. It will either scare the heck out of you or it will make you feel good about your choice of passwords. The site is:...

The Castellini Approach to Internet Security ̵...

EDITORS NOTE:   I originally posted this article in 2007. A lot has changed in 6 years, so I’ve updated the article with new information and links. Please heed the information here to save you time, money and frustration and pass along to your friends and family! This past week I saw way too many people who are not taking advantage of the free information we give out on the show and the web site. Their computers were...

Holiday Computer Madness

Every year for the last 7-8 years, I bring up a version of this tip to help save you time and money during the Thanksgiving, Christmas, and New Years visiting season. Please follow the advice. I can guarantee that it will save you and your computer lots of grief. With all the traveling done during the holidays, family and friends will want to use your computer to check their email or play a game or two. Unlike the TV, a...

WARNING! Spyware/Virus Infections Getting Nastier!

This article applies primarily to Windows users (any version) since virii and spyware infections are pretty much limited to Windows users at this time. However, Apple and Linux users should heed the advice that I will lay out here and help their Windows using friends and family as well. First and foremost, EVERY Internet user should read, study, and understand the who, what, why, and how of spyware and virus infections by...

Start your password tracking system today!

One common problem I help solve every day is the recovery of passwords. For some reason, tracking passwords and usernames becomes a daunting task for most computer users. The advice I dispense most often when asked how to track all of the usernames and passwords we accumulate these days is to simply write it down. Not just anywhere, however, but in an address book, on an index card and filed in a recipe box, or on full sheets...

Great interview with MalwareBytes developer

Chris Pirillo, web tech meme, interviewed the Vice President of MalwareBytes and hit on some great questions and answers about how computers become infected, why, and how you can stay safe. In addition to all the information I provide for you here at HelpMeRick.com, please, please, please watch this...

FBI warning of possible Internet problem in July

Update: I posted this in April, but the story is resurfacing again and alarming folks again. So here is my take once again: This weekend, my local newspaper ran a story similar to this one at PC Magazine. It outlined (in usual newspaper sensationalism fashion) that “thousands of computer users could lose Internet in July”. I call it sensational because the headline alone (which I’m suspecting is all many...

5 Steps to Using Online Financial Sites Safely

Every year computer users who use the Internet to check account balances, transactions, and even paying bills grows by nearly 30%. According to one Pew study, more than 50 million Americans use online banking services. 50 million sounds like a large number, but that still reflects less than 50% of online American adults. Bank web sites continue to evolve by becoming easier to use, more secure, and more helpful than ever...

Setting up a new computer

Prevention is the best medicine when it comes to avoiding illness in ourselves. Prevention in the computer world is no different. And like a newborn baby, a newly purchased computer is subject to many terrible diseases and problems if not properly cared from the moment it is taken from its cardboard box. I follow these steps when setting up a new computer system for my clients, and recommend this methodology for all new...

Web surfing 101…again

Catching up on my reading, I ran across yet another article outlining how easily unsuspecting web users can be duped into infecting their machines and voluntarily giving up their own hard earned money. You MUST read this article, IF you want to keep yourself, your wallet, and your computer safe. Wired published the article I was reading today in their Ocotober issue. You can read it by clicking here. Executive summary:  Bad...

How to password protect PDF files with Mac OS X &#...

A client today had a need to learn how to password protect PDF files on their iMac and MacBook Air. With OS X, the process is quite easy…here it...

5 Reasons why YOU should be moving to the cloud

I have written many articles about Web 2.0 or cloud computing. Cloud computing means that you work with programs and/or data that are not installed or saved on your computer. Instead, the programs and/or data live on an Internet connected computer (server) somewhere else in the world. Among other things, these computers/services provide: Security via the password and user name that you choose. Access to the service from any...

How to register for your Avast Free Antivirus Lice...

Adding to my new ongoing series of daily how-tos I write for clients is this one about registering the Free Avast Antivirus I now recommend. Occasionally the registration servers are not working when I install the program for a client, so I created these instructions for her to follow when the servers come back online. This should also help those folks who need to re-register Avast after the first year. Keep in mind that for...

Must read article for ALL computer illiterate user...

I detest the phrase computer illiterate, but unfortunately hear it almost daily in my work. I think the better way for a computer user who feels inadequate around the technology and the terminology is to refer to themselves as time challenged. Since illiteracy can be thwarted with a healthy dose of education, that leaves making the time to obtain that education the stumbling block. However, I used that too often uttered...

Rick’s guide to trouble free computing

In January, this web site and my business turned 16 years old. In that time, I have worked on thousands of computers ranging from the oldest DOS machines to the newest gaming and Mac monsters. My youngest client in that time has been 5 years old and my oldest was a 94 year old author writing a book for the first time on a PC. When your work in any field for a certain period of time, you start to spot patterns and...