You can do what I do

I love learning. My goal is to learn something new every single day I open my eyes. Luckily, I learn multiple new ideas, techniques, or facts every single day. When it comes to my job troubleshooting computers, I believe anyone can do it if they follow the formula I use. You need to be able to be able to learn and learn quickly. Computers, software, peripherals and the infinite combinations of them change at a rapid pace....

Simple wireless password security

Thankfully, more and more home computer users are securing their wireless networks. Most newer wireless routers offer to automate the whole process which works pretty well. However, if you are wanting a little more control, I recommend the following advice for setting up a wireless router: First, make sure that you change the router configuration password. For example, you can log into any Linksys router by knowing that you...

What kind of computer do 3 teenagers use?

An extremely slow and sick computer! Today, again, I ran across a family who has multiple teenagers (3 in this case) who use a computer that has become polluted with spy and adware. I see this situation again and again, week after week. This computer was less than 2 months old! Give the typical teenager a Windows based computer (doesn’t matter if it is XP or Vista) and within weeks (sometimes hours) the computer is...

Rick’s Answers his email Videocast – 0...

This week I answer some questions about faxing in Vista, email problems, security software, removing spyware and much more…brought to you by the questions from Guido, Shirley, Tina, Cindy, Ticia, James, Jo, Mariane, Margie, Sandra, Jackie, Nellie, DJ and...

Dell goes deeper into Linux

Dell announced that they will release a line of laptop computers this fall with an instant on technology called Latitude On. Early indications are that it will closely mimic the Splashtop technology I wrote about last year and during CES 2008. And like Splashtop, the Dell technology involves using a light version of Linux to produce an extremely fast boot up (30 seconds or less) time and can access the Internet through...

Solution for computer users who can’t print ...

Since I use Firefox exclusively for my browsing, I haven’t seen this problem yet, but today I ran into a computer that could print from anywhere but Internet Explorer 7 (IE7). Turns out that, in her case, the upgrade to AVG 8.0 caused the problem. A standard installation of AVG 8 installs a security toolbar in Firefox, if you use it, or Internet Explorer 7. The toolbar is meant to help users from clicking on potentially...

Internet Speed does not determine computer speed

I’m always surprised at how many computer users equate the speed of their computer with the speed of their Internet. If you have a brand new computer, it will not make your dial-up connection faster. Likewise, if you have an older computer, a fast cable or DSL connection will not make the computer faster. Internet speed only makes your Internet experience faster or slower. If you have a high speed connection and your...

Researchers back up my claim with scientific proof

I subscribe to the school of practical and applied knowledge, but I still like to see my acquired knowledge backed up by some scientists every now and then. For years, I have been preaching the laurels of Mozilla Firefox and how it with AVG antivirus can keep your computer extremely safe. Today, an article by Stefanie Hoffman at Channel Web talks about a Swiss study that showed the security effectiveness of Mozilla Firefox....

Adobe Reader 9 update – DON’T DO IT!

Adobe released version 9 of their PDF (Portable Document Format) Reader program. Once the king and almost sole PDF reader on the market, it, like so many other mainstream programs, has become bloated beyond recognition. This software bloat slows down the performance of even the fastest computers, and for this reason, I firmly stand against software bloat. I added Adobe Reader to my do not use list almost two years ago....

More Linux success stories

I want to keep singing the praises of an operating system that I used to make fun of on our show; Linux. In partial defense of myself, Linux traditionally has been known as the geeks operating system, and a user needed to be permanently attached to a forum for help and have an affinity for the command prompt or as its known in Linux, the terminal. That started to change about 10 years ago or so with the advent of Graphical...

Warning: Your computer may be infected with viruse...

Extortionware? What is extortionware. I have seen at least 10 computers in the past two weeks that have recently been infected with extortionware – viruses and spyware that infect your system by pretending to be an antivirus or other security program. With names like Windows Antivirus, WinAntivirus, XP Antivirus 20008, etc. these programs appear to look and feel official. However, they are some of the worst virus or...

“If it is free, it must not be any good.R...

This statement was uttered by an imbecile. A customer of mine told me last week that he heard this quote from a tech person from some company after a discussion of AVG Free. The week before this customer’s computer was almost crippling slow primarily because it had one of the newer versions of Norton Internet Security installed. After taking Norton off the system (approximately 20-25 minutes to do so) and adding AVG,...

Think twice before your blame your computer’...

“What brand of computer do you recommend?” is one of the most common questions I get asked. My answer is usually, “It really doesn’t matter as long as it is a name brand and has the specs that you need.” I often hear comments like, “Our first computer was a Dell and we constantly had problems with viruses and spam,” or “I’m never going to get another HP, this one just...

Living online with your applications and data

Here I go again talking about online applications and data storage. I keep bringing it up because the idea makes more sense to me everyday. In just my first two days of work this week, I found multiple examples of how computing online instead of on your desktop makes sense for so many people. It will be a long time before serious photographers, movie makers, engineers, and graphic designers can make do with online...

AVG Antivirus 8.0 Upgrade Advice

The past few days calls and emails started filtering in about the new AVG 8.0 version folks have seen appear on their free versions of AVG Antivirus. The common query is, “Should I upgrade?” No, home users of AVG Antvirus do not need to upgrade at all. The current free version of AVG will continue to be updated and as it has been for years. The new 8.0 version is the newest commercial product from AVG...