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skills

Don’t try to keep up with the Jones

To often anymore, we want to get the newest computer, printer, TV or other tech gadget simply because it seems that it will work better, faster, or easier. Unfortunately that kind of thinking is seriously flawed. You've heard me say it before and I will continue to say that a huge majority of tech users don't fully utilize the power in their current gadgets. That includes guys like me as well.

The reality is that with cars, we still use them to get from Point A to Point B. Do we need a new car because the new models can go from 0-60 a half second quicker? When computers first entered homes in mass 12 years ago we primarily used them for email, word processing, and solitaire. Do we need a new computer that can flip the cards a little faster? You get my point. Upgrading for the sake of upgrading is absurd.

What do Rick and Adam do during the week and what is their phone number?

A common misconception is that Adam and I spend our week sunning ourselves with our families on some exotic beach before returning to our mansions and counting our stacks of $100 bills.

Nothing could be farther from the truth. I own and operate a business called Grand Valley PC Partners in Grand Junction, CO. All my business is onsite home and office calls to help computer users get out of trouble, setup up new systems or Internet service, and teach users how to get the most out of their computer. I have been doing this for more than 10 years (the radio show is 7 years old).

I am bragging

I have read some of Adam’s "Shotguns" lately, and he has referred to himself as an expert, but also said he didn’t want to brag. My goal today is to stir things  up a little and try and get our readers to start utilizing the discussion possibilities in our posts.

When I sit down at a malfunctioning computer, I picture Bugs Bunny sitting down in the concert hall when he played Beethoven with Elmer Fudd chasing him around. He fluffed his tail and flipped out his coat tails with the utmost confidence and bravado. I don’t where a tux to help my customers, but I do strongly feel that they would be hard pressed to find a better computer person to sit at their desk. I know Adam is a very strong second and in some areas (like photography), way ahead of me.

Successful Searching of the Internet

All too often I hear comments like "I can’t find anything on the Internet" or "I’m afraid of getting viruses from the Internet" or "Where do I start". In today’s meetings, we discussed some tried and true methods of searching the Internet successfully and easily.

Google is the current king of web searching and should be your first stop to start any search.

Boolean searching is probably the single best methodology to learn to improve your searching skills. Here’s how it works in a nutshell:

Geocaching

Computers, the Internet, GPS, and Hiking for Treasure

A customer of mine (Bill) introduced me to a  fast growing sport called geocaching. Geocaching makes use of Global Positioning Satellites (GPS), the Internet and hiking to find ‘treasures’ all around the world!

GPS uses a series of satellites (24 to be exact) to triangulate a GPS users position. One must use a GPS receiver to utilize the system and access the satellites. Cost for a GPS receiver starts at $90. The signal will give you (within 1-3 meters of accuracy) your latitude, longitude, altitude, speed and direction. Learn more about GPS and how it works by clicking here.

Pull the Plug!!

One problem with technology is that sometimes we let it overshadow our problem solving skills. In particular, errors on our computer such as “lock ups”, illegal operations, erratic behavior, slow downs, and other computer anomalies can be corrected by simply restarting our computers.

The most common way to restart our computer involves clicking on Start–>Shut Down–> Restart. However, sometimes the mouse does not work so try this keyboard sequence: Push the Start key (between Ctrl & Alt), then U, then R, then Enter.

If this doesn’t work, try pushing Ctrl+Alt+Delete up to five times to try and restart.