Think twice before your blame your computer’...

“What brand of computer do you recommend?” is one of the most common questions I get asked. My answer is usually, “It really doesn’t matter as long as it is a name brand and has the specs that you need.” I often hear comments like, “Our first computer was a Dell and we constantly had problems with viruses and spam,” or “I’m never going to get another HP, this one just...

PayPal Agrees

Last week I wrote a tip called 7 Habits of highly inefficient Internet Users.   The very first habit I wrote about was the use of old browsers. Literally, the next day PayPal (the leading online payment source for eBay and person-to-person payments) announced that it would stop supporting old browsers and users who did not upgrade to more modern and safer browsers would not be able to use the service. This will not...

Take control of the AVG Scans – Video Tips

As you know, we whole heartedly recommend and use AVG Antivirus. It is unobtrusive, fast, and most importantly effective. However, one irritating function it has is the default full system scan at 8:00am. Many people are working on their computers at 8:00am and full system scan slows down the system enough to be highly annoying if not unusable in some cases. You don’t have to wait for the scan to finish. Just RIGHT...

AVG Antivirus 8.0 Upgrade Advice

The past few days calls and emails started filtering in about the new AVG 8.0 version folks have seen appear on their free versions of AVG Antivirus. The common query is, “Should I upgrade?” No, home users of AVG Antvirus do not need to upgrade at all. The current free version of AVG will continue to be updated and as it has been for years. The new 8.0 version is the newest commercial product from AVG...

Vista Service Pack 1 – Don’t do itR...

Microsoft released the first service pack (major upgrade) to the barely one year old Vista this week. In fact, the Service Pack has been in the works almost since Vista was released last year. You will see and read it being referred to as Vista SP1. Microsoft missed the mark so badly with Vista that the company had to immediately go back to work in trying to improve an already mediocre release. Should you upgrade to...

Slow computer? Viruses? Malware? I can help!

After almost 13 years of battling security problems on Windows machines, I’m finally seeing the light of day and recommending Mac’s and Linux for many computer users. It will be a long journey convincing people that there is life beyond Microsoft. For those who bang away with Microsoft Windows computers,and have problems with Slow Computer Disease (SCD), pop-ups, viruses and other problems, I present the following...

Help! My laptop has been stolen – No they di...

Before I get a bunch of comments about the news story on the bad guys who were caught, it doesn’t appear to be the same bad guys at the moment. My stuff was not in the initial find and the dates don’t match up. Maybe the bad guys know each other, but until the police contact me with a find, I am assuming that my laptops are still out there. Yes, both my laptops were stolen out of my car last night. One was an...

I use a Mac, therefore I am

Ya, don’t ask me to elaborate too much on the title of this post, I didn’t mean anything too deep by it. I picked up my new/old Mac that a reader gave me. It is an older system, but It does a great job. It’s a dual 867mhz G4 with a gig of RAM, 10GB hard drive and Leopard OS. While it may seem a little dated by Mac standards, it is every bit as fast as my dual core Pentium that I typically run XP on. I...

Zonbu – Part II

In a post last week, I announced that the first Zonbu computer (that I know of) was coming to Grand Junction. It has indeed arrived, and I am enormously impressed with the machine. Like all Linux computers, the Zonbu requires a high speed wired or wireless connection to operate. Dial-up users need not apply. The reason for requiring a high speed connection is that Zonbu provides automatic backup of files, automatic...

Zonbu is coming to Grand Junction!!

Today, I helped a new customer order a Zonbu computer. I first wrote about this interesting computer about two months ago. I offered to setup these machines up for free for the first three people in our area that buy one. After much deliberation and research, the customer (KC) and I decided that this computer was really the right decision for her needs. She bought the laptop Zonbu, and I can’t think of anything...

What is a blog?

I am sure that this isn’t the first article posted on this topic at HelpMeRick.com, but hopefully it will be the most complete. There are three ways to define blogs: As news, as journals and as a ventilation system for people who want to be important. In fact you could easily draw a vin diagram showing how most blogs overlap. Blogs as News: Blogs are websites that allow users to build and post to as easily as they...

Ubuntu client update

Today, I helped my customer who I installed Ubuntu for almost four months ago. “It has been working great so far”, he informed me. We mainly worked on fine tuning some aspects of the desktop and panels (Ubuntu toolbars). He also wanted to use a calendar, but didn’t know how to approach the included Evolution program which is similar to Microsoft Outlook. However, as I pointed out last summer during my...

If I’ve said it once, I’ve said it a t...

Software upgrades can cost you much more than they help you. Very few computer users need to upgrade any software, except for daily updates for security software. Today, I helped a couple who became frustrated after updating from AOL 9.0 to 9.1. They relayed to me that they went ahead with the upgrade because of the promise that AOL would be easier and faster with the upgrade. After the upgrade, AOL changed their Internet...

A Faster Way to View PDF Files

For years, most of us have used Adobe’s free Acrobat Reader, later named Adobe Reader, to view PDF files. PDF stands for Portable Document Format and is the easiest way to distribute files and forms to many people without worry about compatibility. Like most commercial software, Adobe’s product used to be small, fast and work well. Since version 5 (now they are on 8), the product has become as bloated as many...

Another parental reminder

We mention this tip as often as possible on our show, but I felt it was necessary to bring it to the attention of our web visitors again: Parents, please install and use only Mozilla Firefox for your web browser. Kids, especially teens, plus Internet browsing with Internet Explorer spells disaster. Too many Internet degenerates target their spyware and virus spreading programs at teens and teen related web sites. Also, teens...