Rick’s guide to trouble free computing

In January, this web site and my business turned 16 years old. In that time, I have worked on thousands of computers ranging from the oldest DOS machines to the newest gaming and Mac monsters. My youngest client in that time has been 5 years old and my oldest was a 94 year old author writing a book for the first time on a PC. When your work in any field for a certain period of time, you start to spot patterns and...

Troubleshooting Sharing Printers in Windows 7 or V...

Windows Vista and 7 have helped make networking computers a little easier, but there are still some idiosyncrasies  that can be irritating. One of those is the default password required for sharing of printers or files. You can shut it off, thankfully. Here’s how: Click Start Type:  Advanced Look for and click Manage Advanced Sharing Options Scroll down to the Password Protected Sharing section Make sure the Turn...

More on Fake Security Ads and Scareware

Trying to explain why and how fake security infiltrates my client’s computer is difficult. Instead of trying to explain it each and every time, which can be daunting, I am going to suggest this article as a reading assignment. If you use Microsoft Windows, and you want to minimize the possibility of becoming infected by this almost unstoppable force, you MUST read, digest and then put into practice the information found...

5 Quick and Easy Steps to Spring Clean your PC

Spring has sprung and along with your other spring cleaning chores add these five computer cleaning techniques to keep your computer clean, cool, and happy. Desktops: Unplug all of your cables (label them if necessary) and take the tower outside. Open up the side (usually thumb screws or a latch on the back of the computer) and blow the dust out of the system with a can of compressed air. I recommend starting from the top...

How to install, customize, & delete Windows 7...

Last week I was showing a client how to use Windows 7 gadgets to give him updated weather information for cities where friends and family lived. He was extremely appreciative and it reminded me that I don’t always post fun things to do with our computers and gadgets would be a fun how-to to post. So here it is! Windows Vista also had gadget capability, but as with almost everything else it had, it was not well...

How to use CCleaner – Advanced Video Tip

I produced a video last week demonstrating how to use the basic functions of CCleaner. This week, I wanted to show some of the lesser known features of the CCleaner program. Like any add-on utility program, you must be very careful when using some of its advanced or custom functions. The same is true in this case. WARNING: Use some of the advanced functions of this program at your own risk. Without proper caution and use of...

How to use CCleaner – Beginners Edition Vide...

For many years, I have recommended using the CCleaner disk cleanup utility for Windows. It does a more thorough job and is faster than the Windows cleanup utility built-in to all versions of Windows. In this short video, I demonstate how to get started with CCleaner. I may delve deeper into the product in a future video. ...

How to use Malwarebytes – Video Tip

I am installing Malwarebytes more and more often these days to take care of spyware and adware problems. It isn’t 100% effective and you really should practice preventative measures (see article links at the end of this tip), but it is certainly worthwhile to add it to your security tool belt if you use any version of Microsoft Windows. Click here to download Malwarebytes Click the green button to start download Wait...

How to download, install, and configure Avast Anti...

I try to continually test and analyze what is available in the world of computers for my clients and web site visitors. Security tops the list of the testing, reading, and studying I do. Recently, AVG released yet another upgrade, and more bulk. As of today, I no longer recommend that users use AVG Antivirus. My current recommendations are as follows: Ubuntu/Linux - No need for additional security products Apple (Mac OS X)...

How to fix and control AutoPlay in Windows 7 ̵...

AutoPlay is the function of any operating system that controls what happens when you plug something into the computer. Whether it be a CD, DVD, digital camera, camera memory card, USB drive, MP3 player or other item, your computer reacts to it based on a preset of instructions. For reasons that number in the dozens, these instructions can change, be ignored, or simply don’t do what you want them to do. This short tip...

Save Money on Computer Repair Bills

It’s no secret that I am a computer consultant/trainer/troubleshooter. So, why would I potentially take food out of my own hand by writing this tip? Three reasons: I like to help people and share knowledge I dislike troubleshooting messes that could have prevented and I enjoy teaching people how to get the most out of their computers instead of being frustrated and constantly battling or worrying about the...

7 ways to become a more efficient web user –...

This is a reintroduction and retitling of a previous video/tip because of a copyright infringement complaint fromFranklin Covey. Hopefully, the new title and verbiage will satisfy their legal staff. All week long I help computer users of all ages and experience levels. Too often, I see that many computer users (beginners and experienced alike) do not utilize or know about some basic web browsing skills that will speed their...

Windows 7 – 4 month report

Technically, I’ve been using Windows 7 (in beta and final form) for more than a year, but for today’s discussion I want to review what I’ve seen with it since its public release in October.  Since then, I have helped many computer users setup their new Windows 7 laptops, desktop, and netbooks (probably around 125-150 new systems in total). I also helped around a dozen or so computer users upgrade from XP or...

How to transfer your iTunes library & playlis...

If you use an iPod, iTouch, or iPhone and plan on getting a new computer, you will want to read this article! OR, if you use any of these devices and want to make sure your library stays safe, you will want to read this article! Yesterday, I helped a customer setup a new Windows 7 computer and transfer email, favorites, and other data from his old Windows XP computer. Turns out that he also needed to move his iTunes library...

5 Simple Rules to avoid SCD (Slow Computer Disease...

I’ve written about this before, but it bares repeating on occasion for new visitors to the site and long time visitors who haven’t learned yet. The advice is simple: Do not download free screensavers, wallpaper, email programs (Incredimail, etc), or games from the Internet. Unless you are WELL versed in the origin of these items, they can easily destroy your computer’s ability to compute. “Slow...