Comments on: Troubleshooting Your High Speed Internet Connection

By: Beverly Tennant

Beverly Tennant — Tue, 13 Sep 2011 20:18:26 +0000

we all did what you said rick and quest/century link was not the problem. We have the highest speed DSL (which we had before) and now it is all working great, they re-entered all the codes and it brought it up to speed. thank you, you are awesome.

By: Rick

Rick — Mon, 12 Sep 2011 22:06:09 +0000

Try a test at speedtest.net and see what speed you can get from all your computers. Then disconnect the wireless router and connect one of your computers DIRECTLY to the DSL modem and run the test again. If there are significant differences, then hold their feed to the fire. One other thing to always check with DSL is to make sure you have DSL filters on ALL phone lines EXCEPT the one going to the modem. Cable will usually always yield a faster connection than DSL…unless you are paying for the higher speed DSL. Good luck.

By: Beverly Tennant

Beverly Tennant — Mon, 12 Sep 2011 20:58:07 +0000

Hi Rick,
My house hold is using one hard wire computer and two wi fi computers on a qwest pk5000 ( 2 dells and 1 apple). we also have a dell lap top in the house.) We just switched from a motorola router of similar capacity. the motorola
quit working but before it did the speed got very slow and now we have the new router and can’t get back up to the speed we had before. Century link checked it all and said there is nothing wrong as far as they can tell. Our three college students want to switch to optimum but I am not sure that is the problem. Are other people having trouble with century link slowing down since taking over from qwest? We were running quite well before including wii netflix.

By: murman

murman — Sun, 28 Nov 2010 21:59:31 +0000

This works great. My computer and internet connection just flys immediately after. But, I find I have to do this about twice a week. What do you think is causing this?

By: Rick

Rick — Thu, 19 Nov 2009 05:43:03 +0000

Yep…keep it simple, or at least start simple! Thanks for stopping by.

By: Computer Repair

Computer Repair — Tue, 17 Nov 2009 21:45:46 +0000

This method has worked for me many times before. I find it humorous when users think there is some software or complicated process that needs to be done to speed up there connection. You have offered up and easy solution and its free!

By: Rick

Rick — Fri, 13 Nov 2009 03:16:29 +0000

Thanks for the comments Rover…and good tip!

By: USSROVER

USSROVER — Thu, 12 Nov 2009 07:55:02 +0000

Rick,
also open a command prompt window
type ipconfig (ifconfig for linux) don’t know the
MAC command
look at gateway eg 192.168.1.1
then type ping 192.168.1.1
if you get a response then check DLS modem
if not then check router & computer
and double check ethernet (cat5) connections
the connectors might come loose (very rare) but check anyway

Rover

By: Rick

Rick — Thu, 12 Nov 2009 02:07:52 +0000

Print which item?

By: Claare Rasmussen

Claare Rasmussen — Wed, 11 Nov 2009 17:33:43 +0000

When I try to print the item I get pages and pages but not the item I am asking for.