Comments on: Troubleshooting Your High Speed Internet Connection

By: Rick

Rick — Thu, 19 Nov 2009 05:43:03 +0000

Yep…keep it simple, or at least start simple! Thanks for stopping by.

By: Computer Repair

Computer Repair — Tue, 17 Nov 2009 21:45:46 +0000

This method has worked for me many times before. I find it humorous when users think there is some software or complicated process that needs to be done to speed up there connection. You have offered up and easy solution and its free!

By: Rick

Rick — Fri, 13 Nov 2009 03:16:29 +0000

Thanks for the comments Rover…and good tip!

By: USSROVER

USSROVER — Thu, 12 Nov 2009 07:55:02 +0000

Rick,
also open a command prompt window
type ipconfig (ifconfig for linux) don’t know the
MAC command
look at gateway eg 192.168.1.1
then type ping 192.168.1.1
if you get a response then check DLS modem
if not then check router & computer
and double check ethernet (cat5) connections
the connectors might come loose (very rare) but check anyway

Rover

By: Rick

Rick — Thu, 12 Nov 2009 02:07:52 +0000

Print which item?

By: Claare Rasmussen

Claare Rasmussen — Wed, 11 Nov 2009 17:33:43 +0000

When I try to print the item I get pages and pages but not the item I am asking for.

By: Rick

Rick — Wed, 11 Nov 2009 05:59:29 +0000

It’s amazing how often we look over the simple things like power supplies…glad you found the problem!

By: Charles Simcox

Charles Simcox — Tue, 10 Nov 2009 19:06:14 +0000

FYI
Had Qwest DSL for a few years & @ one time had problems with it dropping more & more frequently.

They sent a new modem overnight but no better & it turned out to be the plug in cube transformer was flaky not maintaining the proper voltage/amperage& a new transformer Brick took care of that.

Just last week My son had the same problem with the same cure.

Poor quality Chinese product!!!

By: Rick

Rick — Tue, 10 Nov 2009 16:11:17 +0000

Awesome…using your noodle instead of panicking. Not sure why we get so emotional over computer problems?

By: Dave Violette

Dave Violette — Tue, 10 Nov 2009 14:19:25 +0000

We use Cox cable for our high speed Internet service and I have learned that the first step I should do if I am not getting a connection is to check the Cable light on the front of the cable modem.
- If not lighted then the problem is with the Cox service.
- If lighted then I would use the steps you described.