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What to do with an AVG found virus sreen

AVG Found Virus

If you use AVG Antivirus, you will be presented with the above screen at some time or another. Don’t immediately push the Move to Vault button or the Heal button. Instead, check the box labeled Remove as Power User, then click the Heal button. Checking that box first yanks the legs out from the virus and disposes of it immediately.

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This entry was posted on Thursday, January 22nd, 2009 at 10:31 pm and is filed under Application Tips, Riding Shotgun with Rick. You can follow any comments to this entry through the RSS 2.0 feed. You can leave a comment, or trackback from your own site.

2 comments

  1. Tina Bradshaw
    March 7, 2009 at 10:49 pm

    it still won’t remove the infected file, it tells me some files can’t be healed and says it could cause my computer to be unstable or even crash. Avg denies my access to remove the trojanhorse downloader generic to be removed.

    Reply
  2. Rick
    March 7, 2009 at 11:29 pm

    Try running the AVG scan in Safe Mode, Tina.

    Reply

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