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Rick

Does anyone remember easy printer installs?

One trend happening in technology over the past three years or so is bloated printer software. By bloated, I mean printer installations that require nearly one gigabyte (yes almost 1000 megabytes) of hard drive space! Call me old or nostalgic, but I miss the days where printers could be installed from a floppy disk and took less than three minutes ton install. The worst offender today seems to be HP. Their popular all-in-one printers can take up to thirty minutes to install on a NEW computer and even longer on old computers. And after spending all that time, it may still not work correctly! 

So long Art Buchwald – Video obituary

My wife told me when I got home today that Art Buchwald had died.

My interest in politics began in elementary school. One of my first heroes on TV was Michael J. Fox's, Alex P. Keaton character on the show Family Ties. From as early as I can remember being aware of politics, I can remember caring about it.

Whether people agree with me or not, I have more respect for people who are willing to talk about politics than I am for those who refuse to take any position.

Ronald Reagan was a hero of mine but so was Art Buchwald. One of the first books I actually purchased on my own was Art Buchwald's, You Can Fool All of the People All of the Time. I was in the 7th grade and I bought the book after seeing an Interview with Buchwald about the book.

Run, don’t walk, to buy a new computer

One of my favorite Sci-Fi movies of the past few years was iRobot. The film was so loosely based on the Isaac Asimov book that they had to put "inspired by" rather than "based on" in the credit.

The film took place in the near future in a time where every home had a robot.

One main corporation was responsible for supplying most of the robots. As a new line of robots was introduced, the corporation gladly exchanged everyone's existing robots for free for a brand new model.

What no one suspected was that the new robots were rigged to take over the world.

Downloading programs is like buying a program package at the store

My analogies are usually pretty bad and often more confusing than the original idea that I'm trying to explain. However, I think that I have come up with an analogy for downloading and installing files that might make a few light bulbs go off above computer users' heads. Let me know if this makes sense to you:

Install from CD
Install from Internet
(download)
Buy computer program package
from retail outlet.
 Download installation file from Internet
to a known location on your computer
Insert CD from package into your
computer
 Double-click the file you downloaded
from the Internet
Follow on-screen instructions to
install your program
 Follow on-screen instructions to
install your program
Take CD out of computer and
store in case you need to reinstall.
The disk is no longer needed to use
the program.
 		Once the program installs, you can either
copy original download to a CD or delete it.
The program is now ready to use.

 

Quickly get to the file or folder in a cluttered window

Today I helped a client organize his photos for a project he was working on. I moved all of the photos for the project into a folder in My Pictures. He had dozens of folders in his My Pictures folder all full of pictures from other projects.

He called me about an hour later to tell me that the folder I had created had suddenly disappeared.

"What have you done since I left," I asked. I wasn't accusing him of anything, but if he had done anything it would help me figure out what had happened to the folder.

"Nothing," he explained, "I took a break after you left and when I came back the folder was gone."

Technology isn’t agist, sexist or racist

I had a client of mine tell me that he was 'too old' to follow some of the steps in my AVG Anti-virus upgrade tip. I always smile when anyone makes this kind of statement. "I didn't grow up with a computer like kids today." That's another one that I hear often. After more than twelve years helping computer users of all shapes, sizes, colors, and ages, I have drawn the conclusion that technology takes no prisoners and has no favorites. It is true that having some aptitude towards technology is a huge advantage, but I have seen men and women of all ages, races, and backgrounds who 'get' computers. Learning and understanding has nothing to do with our age, hair color, or where we were born. I believe it has to do with attitude and fortitude…and that goes for any kind of learning.

Daylight Savings Time

Last week, a caller or emailer asked about our computers and the upcoming change in our Daylight Savings Time procedure. Traditionally, we North Americans set our clocks ahead one hour on the first Sunday of April and then set them back an hour on the last Sunday of October. Computers automatically made these changes while we slept through it or first thing the next morning when we turned on our computer.

Starting this year, that will change in the United States and Canada. We will now "Spring Up" on the second Sunday in March and "Fall Back" on the first Sunday of November. Computer updates are being rolled out as we speak to take care of this for us. You can read more about the roll out on Microsoft's site by clicking here.

Is the iPhone another Newton?

iphoneFor those of you who don't remember the Newton, it was Apple's first and last foray into the handheld computing market back in 1993. Although it was ground breaking and unique, it was a little ahead of its time and definitely too expensive. The Newton was a little too big to be called a true handheld computer and only worked with a heavy, built-in rechargeable battery. Just three short years later, a small company just down the street from Apple called Palm, introduced the Palm Pilot. It was less than one-half the size of a Newton, ran on a single AAA battery, had an ingeniously accurate handwriting recognition system, AND could synchronize data easily with a PC or Macintosh computer.

Fast forward to this week. Steve Jobs gave his usually raucous key note address at the annual Apple convention known as Macworld Expo. He reached into his pocket and pulled out a device slightly smaller than the Newton, but bigger than a Palm Pilot, and he pronounced it as the iPhone (already in legal trouble with Cisco who claims they own the rights to the name). Apple has been on a tear for about six years now the introduction of the iMac all-in-one computers, the iPod, and iTunes. Trying to capitalize on their recent successes, they decided to enter the "smart phone" market.

A smart phone is defined as a cellular phone that can also be used to synchronize contact, calendar, to do lists, and documents with a computer. They also have a full QWERTY keyboard built into them. These types of phones are extremely popular amongst the geek sector and the 'wanna be' geek sector. Blackberry handheld email devices made email mobile, then Palm introduced the revolutionary Treo smart phone and remains the top vote getter in this market. One problem plagues the smart phone market; there aren't that many geeks. Despite seeing how incredibly useful and versatile a Treo phone can be, most people scoff at it's size and say, "It's too big! I could never carry that thing." Treo's tip the scales at just over 5 ounces and measures: 4.44" H x 2.3" W x 0.8" D. One other factor hinders large scale smart phone sales; many computer users barely understand their computers let alone try and use a smart phone.

Back to the iPhone. Let's start with its dimensions. It weighs about

Remember to feed your mouse

Interestingly, I received two phone calls and another email today all regarding the same subject. Upon starting their computers, these users could not move their cursor around the screen…despite repeated attempts. It turns out that in all three cases, they were using cordless mice. Cordless mice talk to the computer via radio waves to a receiver attached to the computer. Since they are cordless, they can't get power from the computer (like corded mice do) so they get power from batteries. Some mice use AAA batteries, others use AA. In all cases, these batteries need to be replaced from time-to-time.

How to detect keyloggers

Keyloggers are viruses (or can be hardware in an office situation) that log everything you enter into your computer…including passwords, user names, and account numbers. Don't take this problem lightly as it can lead to identity theft. Keyloggers are rare and if you run proper security software (search security on our site), you are not at risk. However, if you suspect a keylogger, use one of these tools to detect them:

SpyBot Search and Destroy

Keylogger Killer