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Riding Shotgun with Rick

In search of perfection

As you have noticed, the site design has changed a little, yet again. Adam and I aren’t graphic designers and don’t have much of an eye for color (at least I don’t). In lieu of those deficiencies, we rely on the professional designs of others for our site. I found this one yesterday and liked the clear distinct layout and fonts.

NONE of our content has changed and everything is in the same place it was before. Let us know what you think of this design…it may change again, but for the moment, I’m pretty happy with this one.

LEAVE A COMMENT…EXPRESS YOUR OPINION!!

3 Reasons NOT to use Registry Cleaners

I know that downloading can be fun and pop-ups can be enticing. But when it comes to most system utilities (programs supposedly designed to help your computer), just say “NO!” One of the worst add-on utilities you can get is the so-called “registry cleaner”. First, let me try to define the registry. Starting with Windows 95 and all versions of Windows since then, Microsoft has employed a large and complex database that tracks all hardware, software, user settings, drivers, and more for our computer. This “database” of information controls everything we do with our computers from the installation of software, customization of the desktop and more importantly how all the programs we use interact with each other and with Windows.

Quad Core Processors

I setup my first Quad Core processor computer today. It wasn’t for me, unfortunately, but I was impressed with the machine. My client ordered a Dell XPS Intel Quad Core machine with 4 GB of RAM and Windows XP. It was easily the fastest computer I have seen to date. With all that RAM, a 256mb video card, and the new Intel Quad Core processor everthing literally flew on this machine. One example is Adobe Photoshop Elements version 5. On most computers with 512 to 1 GB of Ram, Elements takes between 30-60 seconds to fully load. On this mahine today, it loaded in less than 10 seconds. I was floored.

Ubuntu Take 2

I’m helping another client with an Ubuntu setup. This time it is an Xubuntu setup on an almost 10 year old Gateway computer that has just a 350mhz processor (less than a fifth of the speed of modern processors). Xubuntu was designed for just such machines…it is leaner and requires less resources than the other flavors of Ubuntu Linux.

The install worked pretty well and the Internet works fine on a wired Ethernet connection, but the customer needs the wireless card to work instead. Unfortunately, wireless is a weakness in the current releases of Ubuntu and its derivatives. And because Xubuntu is slightly different than Ubuntu, I’m pretty much starting over with figuring out a solution.

Delete your email twice

No, I’m not so obsessive-compulsive that I do things twice. What I’m referring to in the title of today’s Shotgun/Email Tip is that almost all email programs require you to delete your email twice. Whether you use Outlook, Outlook Express, Windows Mail, Thunderbird, AOL, Yahoo, Gmail, or any of the myriad of other email services, when you delete your email, the email isn’t gone. Deleted email ends up in the “Deleted Items” folder or “Trash” folder of your email.

To get rid of your email for good, go to your deleted items folder and use its “empty all” option or delete the individual emails you want to get rid of permanently.

Also, don’t forget that your Sent mail folder also needs cleaned from time-to-time.

It’s the basics baby…5 of them

A customer of mine commented earlier in the week that he was “amazed” at my knowledge of computers. I thanked him then replied that all of my knowledge could fit in the head of a thimble. And it’s true. Many days I stew over how much more I would like to know and learn about computers, technology, programming (which I know butkus about), web design, and web marketing.

One reason I have been successful in supporting people and their computers is that I stick to the basics. Similar to cars, unless you REALLY know what you are doing and you don’t mind spending HOURS and HOURS troubleshooting a glitch, computers shouldn’t be expected to handle anything you dish out. Here are my five simple rules to living in harmony with your computer or any technology gadget.

Why would I pay 99 cents for a song?

That is a direct quote from a Freshman in college that I helped with her computer today. She purchased it just three days ago and already has Lime Wire installed. For those not familiar with Lime Wire, it is a service that many people use (especially college aged kids) to download free music, movies and more. In addition to be legally questionable (or downright illegal by some accounts), downloading free music is the single best way to completely screw-up a normally functioning computer.

Over the years, when we got calls from listeners with “slow computers”, our first question was “do you have any teenagers in the house?”. The reason we asked was that most unrestrained teenagers with Internet access will eventually install programs like Lime Wire and start downloading the free stuff.

Demand compensation from Microsoft

If I was independently wealthy, I would give discounts to customers with Windows Vista. Alas, I am not independently wealthy and my business supports my family, so I charge for time I spend in a client’s office or home. One customer , today, could have saved 30-40% off their bill had they bought one of the few remaining laptops with Windows XP.

iPhone Web Applications

I setup my third iPhone today. I like them (especially now that they are $200 cheaper), but I still prefer the Treo. The web experience on an iPhone is superior to any phone I’ve used to date and some useful and fun web based applications are starting to develop specifically for iPhone users. This site links up their Top 25 iPhone Web Applications.

Are you still using floppy disks?

I worked with three customers today who all used floppy disks as their main backup. All three users had Windows XP machines, but felt that floppy disks fit their needs the best. The picture I took here was from a consultant’s desk…there must be 20 floppies in that box. I explained to all these folks how simple, efficient and spacious a USB Flash drive could be for them. Whether they ‘bite’ or not only time will tell.

In my humble opinion, there is no good use for floppy disk any longer unless you happen to be using a DOS or Windows 95 machine. Flash drives are too inexpensive, reliable and easy to use not be using them. This weekend, I saw 2 GB (that’s nearly 2000 floppy disks worth of space) USB Flash Drives on sale for less than $20!

USB Flash Drives work best for backing up data that changes often. Data like Quicken, Quickbooks, email files, address books, bookmarks/favorites, word processing or spreadsheet documents all are perfect candidates. I don’t recommend using them to backup static data like pictuers and music. As cheap as USB Flash Drives are getting, they still aren’t anywhere near as cheap as DVD and CD media.