Experts Exchange for computer help
If you have a really tough computer question that even we can't answer, give Experts Exchange a show. They do charge to answer your questions, but they have the resources to answer almost any question you may have.
Show Notes
How to detect keyloggers
Keyloggers are viruses (or can be hardware in an office situation) that log everything you enter into your computer…including passwords, user names, and account numbers. Don't take this problem lightly as it can lead to identity theft. Keyloggers are rare and if you run proper security software (search security on our site), you are not at risk. However, if you suspect a keylogger, use one of these tools to detect them:
Removal tool for PerfectNav and FlowGo spyware
Remove FlowGo and PerfectNav with this tool from Symantec.
Cell Phone Research
We had a caller today who wanted to know what cell company worked best in a certain area. Tedd, our computer bargain guru, found two great sites that give you great information on signal strength and support. They are: LetsTalk.com and PhoneDog.com
SmitFraud & SpySheriff Beware we have a fix!!
There is a nasty group of spyware programs out there that not only hijack your browser home page, but they replace your desktop with a warning that your computer is infected and add icons to your system tray. What's worse is that all of these items are so linked that you can't get rid of any of them unless you get rid of all of them.
Today I found a great tool that made removing these spyware programs simple. However, this tool does not replace any of the other tools we talk about on a regular basis.
The program is easy to use – just follow the prompts. I didn't even have to start the system in safe mode for it to work.
Interview with Verbatim’s spokeperson Andy Marken
Andy Marken, marketing representative for Verbatim will join us today to talk about the latest news in flash drives. Prices are dropping, space and functionality are rising. Tune in and learn why!
Internet Explorer 7 Keyboard shortcuts
General shortcuts
table with 2 columns and 9 rows
Turn Full Screen Mode on or off
F11
Cycle through the Address Bar, Refresh button, Search Box, and
items on a web page
TAB
Find a word or phrase on a page
CTRL+F
Open the current webpage in a new window
CTRL+N
Print the page
CTRL+P
Select all items on the page
CTRL+A
Zoom in
CTRL+PLUS
Zoom out
CTRL+MINUS
Links don’t work in Outlook Express
If the links don't work in your Outlook Express – try this tweak
Reset your epson print cartridge
Epson printers often tell you that you are out of ink long before your cartridges are actually empty. Here is a website that addresses several ways to get around this issue.
Video Tour of HelpMeRick.com
HelpMeRick.com has a wealth of information for computer users of all experiences, but beginner or novice computer users find the information found here the most helpful. We have put together a short video explaining how our site is organized and how you can find information about computer topics that you are most interested in learning. No other web site is built on information quite like ours. We strive to make computers and technology understandable by all and a tool that will benefit everyone.
To replay this 6 minute narrated video tour of how to best utilize HelpMeRick.com, push F5 on your keyboard or click the Refresh/Reload button on your browser.