Skip to content

Riding Shotgun with Rick

Rick’s Answers his email Videocast – 006

In today’s episode, I answer a lot of AVG and Firefox questions. An Ubuntu question slipped in as did some AOL questions, HTML questions and others. Here you go…thanks for writing and keep those questions coming!

Increase the speed of your computer

If your computer still performs all the functions you want it to do, there is no need to replace it. However, no matter if you’ve been using the same computer for a month or seven years, all computers need and crave RAM (Random Access Memory).

RAM provides the ‘umph’ for our computers and an abundance of it helps Windows’ performance tremendously.

Hard drive space (physical storage of your data) and RAM (temporary memory for running programs) utilize two distinctly different types of technologies. So, don’t equate free hard drive space with RAM. Instead, use these guidelines for figuring out your RAM needs.

Because of the dramatic drop in price over the past two years of RAM, here are my current recommendations for your computer system (the numbers are in megabytes):

Telecommunications Bundling

Almost two years ago, I wrote an article (click here) about knowing how much you pay for your telecommunications every month. Telecommunications costs include cell phone, long distance, land line phone, cable or satellite TV, and Internet costs. I use the method I described in that article to help people get more of a handle on their tech costs and features  and often save them money while getting better services.

Rick’s Answers his email Videocast – 005

I’m almost caught up with the email in the Questions Inbox here at HelpMeRick.com. Keep them coming by clicking the link above that says “Email Us”.

In today’s episode, I answer questions from users about converting from Vista to XP, many Firefox questions, and some others I don’t remember, but you will find out shortly when you click the Play button on the video.

Linux at Lowes

I’m in the middle of a pretty major house refurbishing right now and am making frequent trips to the hardware stores and elsewhere. Today, while asking a Lowes rep a question, I glanced at one of the computer screens and saw Firefox for Lowes on the title bar. I was blown away that a major corporation had the good sense to use Firefox, then as I scanned the monitor, there was no sign of a start button. Instead, I immediately recognized a Linux like Start button that looked similar to the Xfce desktop that Xubuntu uses.

Printer Troubleshooting 101

Lately, I’ve run across many printer problems so I’m going to share with you my formula for approaching a printer problem.

  1. Shut off computer
  2. Shut off printer
  3. Check cable from printer to computer and make sure it is securely plugged in on both sides
  4. Check cable from printer to power source and make they plugged in well.
  5. Turn the printer on and wait for it to go through all of its startup activities (wait until it is quiet)
    • If the printer happens to be a HP printer, I will sometimes unplug the power cable from the back of the printer, then

Rick’s Answers his email Videocast – 003

It’s been awhile since I recorded answers to your email, but I plan to start doing this at least twice per week. So, keep sending your questions, and I’ll keep answering them.

Windows XP Service Pack 3

Microsoft released the 3rd service pack for Windows XP about three months ago. Microsoft packages many operating system updates and fixes into one large package and then releases it as a service pack. Because these are extremely large files that apply many updates and changes to our systems, they can sometimes have trouble.

Solution for computer users who can’t print from Internet Explorer 7 (IE 7)

Since I use Firefox exclusively for my browsing, I haven’t seen this problem yet, but today I ran into a computer that could print from anywhere but Internet Explorer 7 (IE7). Turns out that, in her case, the upgrade to AVG 8.0 caused the problem. A standard installation of AVG 8 installs a security toolbar in Firefox, if you use it, or Internet Explorer 7. The toolbar is meant to help users from clicking on potentially harmful web links. However, the toolbar, like most toolbars, slows down browsing speeds and in the case of Internet Explorer 7 with Windows Vista, it also disables the ability to print!