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What do you really do with your computer?

In my travels, it seems that most home computer users primarily use email. I would love to see 100-200 comments attached to this short article so you can tell me what you use your computer for from day-to-day. You don’t have to be statistically accurate or detailed, I’m just curious and this topic is too broad and detailed for a poll.

Here’s how I use my main computer:

Internet (web browsing, pay bills, web site maintenance, etc) – 60%
Email – 15%
Instructional videos – 10%
Word Processing – 8%
Desktop publishing (creating newsletters, flyers, calendars, etc) – 2%
Skype video calls – 1%
Digital Photography (including ordering, editing, and downloading photos) – 1%
Games – .33%
Other – 2.67%

YOUR TURN! Leave a comment and share what you use your primary computer for on average. Thanks!

Backup Your Favorites (Bookmarks) – Video Tip

Many years ago, I shared with you how to back up your address book. We have talked about how to back up your favorites, but never written it down. This tip will walk you through saving your favorite places in case of a disaster. Even if you have thousands of favorites, they will easily fit on a floppy disk (if you still have one) or better still, a USB Flash drive.

Firefox or Internet Explorer doesn’t display all pictures or backgrounds

For some reason, I have seen this issue about six times in the past few weeks with Windows XP computers. The browser (both Firefox and/or Internet Explorer) symptoms include:

  • Web sites don’t display all images
  • Text seems distorted
  • Backgrounds don’t display

The solution to your browser not displaying the images or backgrounds properly is removing the high contrast setting in the Control Panel. Here’s how:

  1. Click Start
  2. Click Settings –> Control Panel
  3. Double-click the Accessibility options
  4. Click the Display tab
  5. Un-check the “use high contrast” box
  6. Click Apply
  7. Click OK

If your web site viewing is looking a little goofy, and pictures, menus and text aren’t displaying properly, give these steps a try!

You can do what I do

Smart RabbitI love learning. My goal is to learn something new every single day I open my eyes. Luckily, I learn multiple new ideas, techniques, or facts every single day. When it comes to my job troubleshooting computers, I believe anyone can do it if they follow the formula I use.

  1. You need to be able to be able to learn and learn quickly. Computers, software, peripherals and the infinite combinations of them change at a rapid pace. Learning to be flexible and adaptable is a must.
  2. Remember and/or document solutions that you discover so you can use them again. 
  3. Work with as many different computers and situations as possible. Every computer is different than the next because of the way they are configured, what software is installed, whether the software has been updated, what security packages are installed, and more make every computer a unique challenge. The more of them you work with, the better your foundation becomes for the next one.
  4. Read as many online troubleshooting blogs, tech newsletters, support pages, and magazines as you can possibly digest. And again, document and/or remember the information that you deem the most helpful or applicable to everyday computer users.
  5. Hone your Internet searching skills (I use Google almost exclusively) so you can quickly find answers to problems you may have not yet encountered. When I say hone your skills, I mean learn how to properly word a search phrase and re-word it if necessary. Learn how to quickly scan the results of a search for the most logical and applicable result. Learn how to use tabs in your browser to make your searches and reading even faster. Learn how to discern which possible solutions apply to your specific situation. And finally, learn how to properly implement the solution you just found.
  6. Learning to carry out a solution requires that you to learn how to safely and properly make use of tools like Windows Device Manager, the registry editor, the command prompt, task manager,  computer management tool, anti-virus, and anti-spwyare scans to name a few.
  7. Always keep track of the steps you take as you work towards a solution. By keeping track and leaving yourself some bread crumbs, you can often back track if a solution results in a dead end and you need to star over.
  8. And most importantly, follow Harry Callahan’s (Clint Eastwood) advice, “A man’s got to know his limitations.” Computer problems can eat up more time than a late night infomercial. Know when to walk away and re-evaluate a situation.

I’ve laid out most of the steps and techniques I use every day to solve computer problems. Feel free to use them and develop your own skills. When you decide that you need more help, follow Callahan’s advice and then call in the professionals.

Set up a home network – Part I

Home NetworkHome computer networks used to be just for geeks, there was no practical reason to setup a network at home because most people only had one system and the Internet was only accessible through a dial-up connection that couldn?t be shared.

Today that has all changed. Computer networks are not only practical but they are also easy to setup and in many cases they are absolutely necessary. Over the next few weeks, we will breakdown the process of building a computer network into simple steps that will guide you through the entire process of setting up either a wired or wireless home computer network.

Before we get into the logistics of a network setup, we should cover some quick terminology. Here are a few terms you absolutely need to understand to build a computer network.

Lazy computer users

Messy ComputerOver the past few days, the tech news sites and blogs have carried a story centered on a quote from a NetBook (tiny laptop) manufacturer stating that the company receives 4X the returns of Linux based systems versus Windows systems. The more often I saw this headline and read the articles, the more irritated I became.

Computers are still in their infancy compared to much of the technology we use today. Americans have had indoor plumbing for 75 years, electricity for almost 100 years, telephones for almost 100 years, televisions for 50+ years, and radios for 70 years. Computers, however, have been around just over 15 years en masse, and even today they only exist in about 70% of American households.

My point is that computer technology has not matured enough to

Is Skype quality getting worse?

Skype callSkype ranks as one of my all-time favorite web programs. For those who have never heard this name or weren’t sure what it is about, Skype allows you to make voice and or video calls from your computer to another Internet connected computer anywhere in the world for free. Skype also offers extremely low pricing for making computer to land line or cell phone calls as well.

I use Skype to communicate with my brother in Arizona, but over the past few months we have noticed a significant change in the quality of the calls. Neither of us has changed our Internet service or computer setups, so Skype is definitely the culprit. We both noted that Skype usage seems to be climbing. At almost any time we use Skype, we note that between 10 and 13 million other Skype users are online. Whether the vast number of users contributes to the problems we experience or not, it still makes a mind boggling statistic.

It used to be that we could make our video calls and talk for anywhere from 15 minutes to 90 minutes and not have any problems with call quality, dropped calls or video problems. However, over the past six months our calls are frequently dropped, suffer from extremely poor audio, or one of us will lose the audio from the other. Every fifth or sixth call, we will experience good quality again, but good quality calls are quickly becoming rare.

We both are using the current version of the Skype software and try not to run any other programs in the background as we talk…except maybe our browsers. We both fill out the How did we do? surveys after a failed call, but the problems continue to exacerbate.

I would love to hear from other Skype users out there:

How often do you use Skype? Are you experiencing good quality calls, poor quality calls or both? If poor, how often and what type of problems do you have? Are you a Mac Skyper, Linux Skyper, or Windows Skyper? How fast is your connection? Do you have any tips for making better use of Skype?

Leave a comment below and let me know what you think of Skype and please answer some of these questions as well. I’m curious.

Windows was unable to find a certificate to log you onto the network…

I looked all over the Internet for a long time to find this answer. Once I discovered it, I decided to post it here on HMR so that everyone can have it.

The problem arises in Windows XP while trying to connect to a secured network, often on a D-link router.

While trying to connect a new computer wirelessly, an error comes up stating that “Windows was unable to find a certificate to log you onto the network (Network name here).

Here’s how to fix it if it is WEP encryption…

What kind of computer do 3 teenagers use?

An extremely slow and sick computer!

Today, again, I ran across a family who has multiple teenagers (3 in this case) who use a computer that has become polluted with spy and adware. I see this situation again and again, week after week. This computer was less than 2 months old!

Give the typical teenager a Windows based computer (doesn’t matter if it is XP or Vista) and within weeks (sometimes hours) the computer is almost useless. Parents always ask me the next logical question, “Why did it happen?”

Google Earth – The Dime Tour – Video Tip – September 2008

If you have high speed Internet and haven’t tried Google Earth, give it a try. Even if you aren’t a geography buff, you will find Google Earth to be a fascinating resource to try out. Google Earth is another free product from Google that combines their excellent searching skills with a fully interactive globe. You can search for street addresses, points of interest, historical locations and then layer on other geographic information to your liking. You must have a high speed Internet connection because the application relies on that connection to pull in the information you want from Google’s servers.

The newest version of Google Earth also adds Google Sky which lets you look into the heavens from your desk and learn and enjoy the starts, planets, and whatever other gassy objects are up in the sky.

Watch my short introductory video about this great product, then go try it for yourself. If you already use Google Earth, leave a comment below and tell me what you like and what you do with Google Earth.

Google Sightseeing
Map of Strange on Google Earth
Google Map Pedometer