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maintenance

Things aren’t always the same

A client of mine made a great observation today about computers. She put into words something that I have tried to articulate for years. I’m paraphrasing, but it went something like this: "The trouble I have with computers is that they don’t always react the same way twice."

"Wow", I thought….great statement. Unlike cars or toasters, computers have many more complex instructions going on at the same time. In fact hundreds of thousands of instructions are going on at any given time when you use your computer. And the scary thing is that these instructions are DIFFERENT for every single computer.

How to Format Your Hard Drive and Reinstall Windows

WARNING:  I have done my best to outline the steps in this somewhat arduous task, but undertake this procedure at your own risk. Because of the vast differences in hardware and software, I cannot possibly cover every nuance. Please use this Tip as a guide and not the end all. AND BE SURE TO BACKUP ANYTHING YOU DON"T WANT TO LOSE PRIOR TO UNDERTAKING THE TASK!

Since many of the sites that I used to refer listeners to regarding this subject have either disappeared or no longer have the information, I am starting a multi-part tip outlining the steps to reformat your computer. In this week’s tip, I’ll explain the what, why’s, and when’s?

What does it mean ‘format my hard drive’? Formatting a hard drive erases all current information (for all practical purposes) and let’s your computer start with a clean slate. Formatting deletes all applications AND data from your computer. The process itself requires very little technical know how. What comes after the format involves the techy knowledge.

Why would I need to format my hard drive? If your computer uses Windows 95/98 or Me, I recommend formatting and reinstalling Windows at least every two years as a maintenance routine. Performing this routine purges your computer of any little errors and irritations that have cropped up and thus makes your computer feel and run like ‘new’ again. You also would need to format and reinstall if you have encountered innumerable error messages or encounter a runaway virus.

When should you perform this purging and restoration of your computer? I answered that question along with the ‘why’ above….at least every two years for any Windows version but Windows XP. Windows XP appeared almost two and a half years ago and has proved to be quite stable and resilient so I’m reserving judgment as to how often it should be done for XP.

If you use a name brand computer like HP, Compaq, E-Machines or even some Gateway systems, they come with a disk or disk set (on CD’s) called "Restore Disks". These disks make the process very easy. Put the disk in, shut your computer off, turn it back on and follow the on-screen instructions. REMEMBER, this will erase all data on your computer, so backup anything you don’t want to lose.

Run Scan Disk or Defrag in Safe Mode

Performing regular disk maintenance on our computers helps keep them running smoothly. However, some computer users are not able to successfully complete the two standard disk utility programs…Scan Disk and Defrag. Scan Disk may produce an error pop-up stating that it tried to complete the operation up to ten times, but wasn’t able to complete it. Or, with defrag, the error may mention that another program is interrupting it.

The easiest way to avoid both of these situations is to run the utilities in Safe Mode. Safe Mode is the ugly version of Windows that you occasionally reach after a bad shut down. But, this ugly mode of Windows provides a great place to run your disk utilities free of errors. Here’s how:

Keep Your Computer Clean

I am often asked what is the best way to clean a computer. Here’s how to do it safely:

In past tips, we discussed the importance of good air circulation around your CPU (Central Processing Unit)…the big box where you put CD’s and disks. One spot to start your cleaning is looking at the back end of the CPU and make sure that the vents do not contain too much lent and dust. If so, use a can of compressed air to blow the dust and lent away. It is best to keep your computer off when blowing the dust
from it.

If you feel up to the task, opening the CPU case and blowing out the inside of it is helpful as well. Again, shut the computer off first.