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Solution for computer users who can’t print from Internet Explorer 7 (IE 7)

Since I use Firefox exclusively for my browsing, I haven’t seen this problem yet, but today I ran into a computer that could print from anywhere but Internet Explorer 7 (IE7). Turns out that, in her case, the upgrade to AVG 8.0 caused the problem. A standard installation of AVG 8 installs a security toolbar in Firefox, if you use it, or Internet Explorer 7. The toolbar is meant to help users from clicking on potentially harmful web links. However, the toolbar, like most toolbars, slows down browsing speeds and in the case of Internet Explorer 7 with Windows Vista, it also disables the ability to print!

Adobe Reader 9 update – DON’T DO IT!

Adobe released version 9 of their PDF (Portable Document Format) Reader program. Once the king and almost sole PDF reader on the market, it, like so many other mainstream programs, has become bloated beyond recognition. This software bloat slows down the performance of even the fastest computers, and for this reason, I firmly stand against software bloat.

More Linux success stories

I want to keep singing the praises of an operating system that I used to make fun of on our show; Linux. In partial defense of myself, Linux traditionally has been known as the geeks operating system, and a user needed to be permanently attached to a forum for help and have an affinity for the command prompt or as its known in Linux, the terminal.

PayPal Agrees

Last week I wrote a tip called 7 Habits of highly inefficient Internet Users.   The very first habit I wrote about was the use of old browsers. Literally, the next day PayPal (the leading online payment source for eBay and person-to-person payments) announced that it would stop supporting old browsers and users who did not upgrade to more modern and safer browsers would not be able to use the service. This will not be an isolated incident. Some banks also require the use of at least Internet Explorer 6 with all its updates or Firefox 2.0.

AVG Antivirus 8.0 Upgrade Advice

The past few days calls and emails started filtering in about the new AVG 8.0 version folks have seen appear on their free versions of AVG Antivirus. The common query is, “Should I upgrade?” No, home users of AVG Antvirus do not need to upgrade at all. The current free version of AVG will continue to be updated and as… Read More »AVG Antivirus 8.0 Upgrade Advice

Have an old computer? Check your RAM

I saw two clients today with slow computer problems. Actually the problems weren’t slow, the computers were and that was the problem. But, I digress.

Both computers were Dells of the same age. As it turns out each machine only had 256MB of RAM – too little for XP to run at its full potential.

I added 512MB to each machine and suddenly the systems came alive and ran faster than most brand new machines I setup.

Don’t know how to check your RAM?

Here’s what to do:

1. Right-click on My Computer
2. Click on Properties in the menu that comes up
3. Look for the amount of RAM that’s installed

If it is less than 512MB for an XP machine or 2000MB for a Vista machine, you should add more.

If I’ve said it once, I’ve said it a thousand times

Software upgrades can cost you much more than they help you. Very few computer users need to upgrade any software, except for daily updates for security software.

Today, I helped a couple who became frustrated after updating from AOL 9.0 to 9.1. They relayed to me that they went ahead with the upgrade because of the promise that AOL would be easier and faster with the upgrade. After the upgrade, AOL changed their Internet Explorer and Firefox home pages, made getting to email more time consuming, and even lost some of their bookmarks.

It didn’t take long to get them back to their familiar 9.0, but they were extremely frustrated by the changes made to their system.

Moral of the story: If it ain’t broke, don’t fix it nor upgrade it.

What I like about Windows Vista

Please read the headline of this article correctly – it does not say, "Reasons why you should upgrade to Windows Vista." Windows Vista is still a nasty operating system that hogs resources and hides or eliminates important features, but there are some cool features hidden within and I feel that I must list them here so that I can be fair to Microsoft.

If Microsoft had added any or all of these features to XP, it would have been an upgrade worth the price. Instead they had to add all of the other junk to confuse users too.

Department store fix it people

I encountered another department store computer fix-it horror story today. The client called me because they had the proverbial slow computer. I show up and the owner proceeds to tell me that they just got it returned from a big box electronic store with the initials CC whose computer experts work under the initials of FD. Incidentally, I could tell similar stories of woe with another store whose initials are BB and their resident experts work under the initials of GS.