Brought to you by questions from Paul, Pat, John, Luke, Jose, Pam, Gloria, Mark, Jon, Nicole, James, Laureen, Anne, Larry, Don, and Papa C. They asked questions about web editing, web surfing on a Mac with OS9, installing AVG, installing Windows Vista SP 1, creating a shortcut to the Clipboard Viewer and much more.
After running into this issue one to many times lately, I finally found a fast solution. Problem: Outlook users who want to export their address books (contacts) and import them into Gmail can get almost everything imported except street addresses. It’s maddening. Madness be gone, the solution is now just a few steps away.
For some reason, I have seen this issue about six times in the past few weeks with Windows XP computers. The browser (both Firefox and/or Internet Explorer) symptoms include:
The solution to your browser not displaying the images or backgrounds properly is removing the high contrast setting in the Control Panel. Here’s how:
If your web site viewing is looking a little goofy, and pictures, menus and text aren’t displaying properly, give these steps a try!
This week’s episode features answers to questions about Windows XP Service Pack 3, YouTube, a super utility that will fix everything and much more. Questions are brought to you by: Kerryn, CJ, Dick, Jim, Dave, G. Falt, John, Erik, Robert, Burce, John, and Mac. Enjoy!
Open Source software began soon after computers became main stream in offices and then homes. In a nut shell, Open Source refers to software developed under a set standard of rules that developers agree upon to make the software freely available, no penalties for copying or sharing the programs (in fact, it is encouraged to share the software), the source code (programming) must be made available to anyone, and the software must also have no restrictions on others making variations of the software. You can read an exact definition and read the licensing information at the Open Source Initiative web site here.
Open Source software seems to be gaining more and more traction in the computer world as budgets start to tighten in an uncertain financial climate. This week, OpenOffice.org released the newest version of their Open Source office suite software. I’ve been using the beta version of the software for a couple of months and find it to be quite good. OpenOffice is considered one of the bright lights in the Open Source software world and for good reason. It offers an extremely
If you would like or might even need a new computer, but aren’t crazy about spending $500-1500 in our current financial environment, consider upgrading your computer for free. Yes, I said free. The only investment you will incur is some time. “How”, you ask? By upgrading your computer’s operating system to one of the many Linux options. As many of you know, I started dabbling and learning more about Linux a little more than two years ago. Linux offers a secure, completely functional, modern operating system for free. Linux falls under the guise of Open Source software (available for free and developed by a collaboration of many programmers) and has spawned many different versions to suit all sorts of users.
The most popular version of Linux the past few years, and the one that hooked me, is Ubuntu. Ubuntu has risen to become, arguably, the leader in Linux operating systems. Ubuntu’s popularity stems from the solid community behind the product that supports and develops it, the incredible array of software that comes installed automatically including full Office compatiblity, networking, photo and multimedia tools, and even games. To get the equal functionality that Ubuntu gives users upon installation, a Windows user would have to shell out nearly $1000 for software alone. Ubuntu throws the knockout punch by offering all this for not only free, but also in a package written well enough that it installs in under 20 minutes and runs on hardware that would buckle under the weight of
I love learning. My goal is to learn something new every single day I open my eyes. Luckily, I learn multiple new ideas, techniques, or facts every single day. When it comes to my job troubleshooting computers, I believe anyone can do it if they follow the formula I use.
I’ve laid out most of the steps and techniques I use every day to solve computer problems. Feel free to use them and develop your own skills. When you decide that you need more help, follow Callahan’s advice and then call in the professionals.
Over the past few days, the tech news sites and blogs have carried a story centered on a quote from a NetBook (tiny laptop) manufacturer stating that the company receives 4X the returns of Linux based systems versus Windows systems. The more often I saw this headline and read the articles, the more irritated I became.
Computers are still in their infancy compared to much of the technology we use today. Americans have had indoor plumbing for 75 years, electricity for almost 100 years, telephones for almost 100 years, televisions for 50+ years, and radios for 70 years. Computers, however, have been around just over 15 years en masse, and even today they only exist in about 70% of American households.
My point is that computer technology has not matured enough to
Many moons ago, I shared with you a tip on how to create a desktop icon to shutdown Windows XP instantly. It’s about time that I share with you the same tip applied to Windows Vista. Here’s how it is done:
You can see all these steps in action in the video below AND get a bonus tip of how to change the action of the little power button on the start menu.
Skype ranks as one of my all-time favorite web programs. For those who have never heard this name or weren’t sure what it is about, Skype allows you to make voice and or video calls from your computer to another Internet connected computer anywhere in the world for free. Skype also offers extremely low pricing for making computer to land line or cell phone calls as well.
I use Skype to communicate with my brother in Arizona, but over the past few months we have noticed a significant change in the quality of the calls. Neither of us has changed our Internet service or computer setups, so Skype is definitely the culprit. We both noted that Skype usage seems to be climbing. At almost any time we use Skype, we note that between 10 and 13 million other Skype users are online. Whether the vast number of users contributes to the problems we experience or not, it still makes a mind boggling statistic.
It used to be that we could make our video calls and talk for anywhere from 15 minutes to 90 minutes and not have any problems with call quality, dropped calls or video problems. However, over the past six months our calls are frequently dropped, suffer from extremely poor audio, or one of us will lose the audio from the other. Every fifth or sixth call, we will experience good quality again, but good quality calls are quickly becoming rare.
We both are using the current version of the Skype software and try not to run any other programs in the background as we talk…except maybe our browsers. We both fill out the How did we do? surveys after a failed call, but the problems continue to exacerbate.
I would love to hear from other Skype users out there:
How often do you use Skype? Are you experiencing good quality calls, poor quality calls or both? If poor, how often and what type of problems do you have? Are you a Mac Skyper, Linux Skyper, or Windows Skyper? How fast is your connection? Do you have any tips for making better use of Skype?
Leave a comment below and let me know what you think of Skype and please answer some of these questions as well. I’m curious.