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Internet Tips

Use copy and paste to enter long passwords

One technique I use to enter long, complex passwords (which we should all be using) is to open Notepad from the Accessories menu and type the password there. Since we only see the asterisks (*) when we enter passwords, it can be extremely difficult to accurately type in some passwords with mixed case, numbers and other characters. The problem doubles when we have to enter a password two times in a row. Here's how I use the Notepad trick to circumvent this sometimes frustrating procedure:

1.  Open Notepad from the Accessories menu

2.  Type out the password and verify its accuracy

Mozilla Firefox Revisited

By Rick Castellini 2002. Revised by Adam Cochran 2007

Earlier this summer, my co-host, Adam, decided to do an 'on air' review of a product. The product he chose is Mozilla Firefox, an alternative web browser. Being on the radio and downloading, installing and reviewing software was a new experience for us, but the impression was instant and impressive for both of us.

Mozilla loads most web pages much faster than Internet Explorer and makes a dial-up connection seem snappier. Because Mozilla does not use any code from Internet Explorer, it is inherently less likely to be plagued by the various security holes that Internet Explorer fights against on a daily basis. The software is free and I've put together a list of features and tips that I like about this great little browser:

Alphabetize your Favorites (or Bookmarks)

Sort menus alphabeticallyThis question came up a couple of times on the show on Saturday and numerous times recently via email; How do I alphabetize my favorites or bookmarks?

Internet Explorer

  1. Click Favorites from the menus
  2. RIGHT Click on any item in the favorites list
  3. Click Sort by Name from the menu

Mozilla Firefox

  1. Click Bookmarks from the menus
  2. RIGHT Click on any item in the bookmarks list
  3. Click Sort by Name from the menu

That's it! You can do that as often as you need to keep your lists in order. Incidentally, you can apply this same technique to your programs menu…

Temporary Internet Files – Don’t let them stack up

Cleaning out temporary files on our computers (see the archives for Disk Cleanup) remains an extremely important step in keeping them running clean and error free. Programs and Windows create temporary files, when needed, to perform certain functions. The Internet uses temporary files to store cookies, and recently visited web sites and their graphics.

Temporary Internet files serve a useful function when you visit web sites on a regular basis. By storing the graphics and some of the text, our browser doesn't have to re-download the files, thus the page loads faster. On the other hand, these files are extremely small and too many of them on our computer (10's of thousands in some cases) can cause a sever performance drop in our computers.

How to detect keyloggers

Keyloggers are viruses (or can be hardware in an office situation) that log everything you enter into your computer…including passwords, user names, and account numbers. Don't take this problem lightly as it can lead to identity theft. Keyloggers are rare and if you run proper security software (search security on our site), you are not at risk. However, if you suspect a keylogger, use one of these tools to detect them:

SpyBot Search and Destroy

Keylogger Killer

Are you missing the Menu bar in Internet Explorer 7?

IE 7 Menu BarActually, Microsoft designed the new browser that way so that there is more room for browsing. However, if you want the menu bar (the one with File, Edit, View, Favorites, etc) back, follow these steps:

 

  1. Start Internet Explorer
  2. Press and release the Alt key on your keyboard
  3. The menu bar will be visible, Click the View menu option
  4. Click Toolbars
  5. Click Menu Bar

That will do it. You can't move the menu bar above the new address bar, but at least it will be visible and usable from now forward. For those of you who just want quick access to the menu bar, but don't mind that it is missing, remember the Alt key trick to get the menu bar to appear when you need it.

Make a deep Favorite or Bookmark

This tip arose earlier today when I told a customer that he could make a favorite or bookmark to any part of a web site. He frequently needed to access one portion of a web site, but always started at the home page and then clicked two to four pages deep to get to his destination. He and many more like him never realized that a bookmark could be set at any point in the browsing process…not just the home page. He was amazed and delighted that he could save all this time for many of his sites. Browse to the portion of the site that you need to access, and then set your bookmark or favorite.

I realize many people already understand this concept, but unfortunately many do not. Share this information with them and their friends so that everyone can save a little time on the Internet. 

Setup ZoneAlarm Firewall to not interfere with your home network

We had a call a couple of weeks ago about configuring ZoneAlarm , a software firewall, to allow for a home network to be setup. Often times, after setting up ZoneAlarm, network communication like sharing printers and files is blocked unless ZoneAlarm is shutdown…defeating the purpose of the firewall. Here's how to add your home network to the "Trusted Zone" in ZoneAlarm so that file and printer sharing will work with ZoneAlarm enabled:

  1. Double-click the ZoneAlarm icon by the clock in the system tray
  2. Click the Firewall optionZone Alarm Settings (see #1 in the illustration)
  3. Click the Zones tab (see #2 in the illustration)
  4. Click Add (see #3 in the illustration)
  5. Click IP Range
  6. Make sure the Zone says "Trusted"
  7. Type in the lowest IP address on your network (like 192.168.0.100). You can find this out by RIGHT Clicking on your Wireless or LAN connection in the Network Connections found in the Control Panel)
  8. Type in the highest IP address on your network. Make this number about 15-20 points higher than the fourth digit of the previous number. If our example as above, then use 192.168.0.120 for this number.
  9. Type "Home Network" or something similar in the Description box
  10. Click OK
  11. Click Apply on the Zones screen
  12. Close ZoneAlarm

Never assume it’s your problem

I think we have talked about this before, but it bears repeating. When your Internet connection stops working suddenly or seems to be acting strange, don't immediately assume it is a problem on your end. Often times it is not a problem with your system at all. If this happens to you, follow these steps instead:

  1. Turn off your computer (and high speed modems and routers if you have a high speed connection)
  2. Wait about two or three minutes then plug everything back in and try your connection again.
  3. Do not fiddle with any settings if you didn't change anything before the problem. 
  4. If you still don't have Internet access, wait about an hour or two then try again.
  5. If you still don't have a connection, then it is time to call your provider and report the problem. IF you haven't changed any settings on your end, don't let the tech support people talk you into changing anything. Remember, your connection was perfect a little earlier. 

For high speed Internet connections, read our tip for troubleshooting your connection for more information.  

You don’t HAVE to log into AOL or MSN

Many AOL and MSN users have converted to either cable or DSL high speed connections over the last few years. This tip is for all you AOL and MSN broadband users.

IE7 LogoWhen I work with a high speed AOL or MSN user, habit guides their mice to the AOL or MSN icon. With a high speed connection, you do NOT need to log in to the service's browser if you just want to look up something on the web. Instead, decrease the time and steps it takes to get to the web by more than half by simply double-clicking on the Internet Explorer icon (pictured) from your desktop or Start menu. This will transport you instantly to the web. You only have to sign in to the AOL or MSN software if you want to check your email. Heck even that is optional, but that's a tip for another day.