I can get on Yahoo! but I can’t connect to the Internet
Let me begin by saying that it is never the purpose of our Shotgun articles to make fun our clients or make anyone feel ignorant. We often use examples from our daily adventures simply to point out common problems, misconceptions or new problems to watch out for.
Today I had a client who told me she couldn’t get on the Internet, she could only read her Yahoo! email.
When I hear something like this, I know that the client has a misunderstanding about something or I don’t understand the problem.
Since Yahoo! is on the Internet, you have to be able to connect to the Internet to use their services. When I got to her house I discovered that her computer helpers at home had put shortcuts to Yahoo!, Google and one that just opened the browser to a home page.