QUESTIONName: Cathy
From: Walworth, WI.
OS: Windows XP
———————-
I use Firefox and lately whether I have one or twenty tabs open all of a sudden it crashes and I have to re-open and restore tabs. This happens 3-4 times a night.
I have CA Security and Spy Bot.
Thank you,
Cathy
Thanks for writing and great question. Two ways to troubleshoot your problem. First, Read More »Email of the Week – 016
I write a similar article every few weeks not because I’m not creative, but because too many people aren’t listening yet. These past few weeks have been awful for folks getting fake security software on their computers. It often times gets on a computer as a result of other things you are trying to download or access including, but not limited to:
What happens is the bad guys have figured out how to take advantage of what is popular at any given time. As you install the programs listed above or access the services listed, you agree to put the junk on your system and it then stealthy slips by any existing security software you do have. If you follow a few simple rules, Read More »Beware of fake security software
After the great Internet Explorer (IE) vs. Netscape browser wars of the 90s, it didn’t appear that Internet Explorer would ever be challenged again…thus Microsoft’s complacency with updating IE. Then just 4+ years ago, Mozilla Firefox burst onto the scene with a small, fast, and safe browser that caught fire quickly. As spyware and other malware all but crippled IE users, Firefox became stronger and stronger and with the release of Firefox 2.0 in 2006, Firefox was here to stay.
This week, Firefox officially hit more than 1 billion download since its firs release. A huge accomplishment demonstrated by its nearly 25% market share (IE owned nearly 92% of the browser market just five years ago). Site statistics for HelpMeRick.com show that more than 61% of my visitors use Firefox! I knewRead More »Firefox reaches 1 billion downloads
Mozilla released version 3.5 of their browser, Firefox, less than two weeks ago. I jumped on the update the day it came out and have had zero problems. You already know that I recommend everyone use an alternative to Internet Explorer for daily browsing. If you aren’t using an alternative browser yet, then now is the time to jump in and start using something other than Internet Explorer.
Mozilla Firefox 3.5 shored up a lot of speed and memory problems that seemed to hamper some with their 3.0 release. I noticed an immeadiate improvement with Read More »Mozilla Firefox 3.5 released – Get it!
QUESTION
Name: Kathy
From: Grand Junction
OS: Windows XP
———————-
When I go into different web sites I get this message:
ERROR
A runtime error
has occurred?
Line 30
ERROR: Object required
Yes No
This occurs quite frequently can you tell me why and what I can do about it?
ANSWER
This error is usually due to Read More »Email of the Week – 006
Over the past six months, the spyware problems infiltrating both Windows XP and Vista has become almost mythical. Spyware is the junk that gets into your computer and slows it down, prevents antivirus software from doing its job, halts Windows updates, can disable your CDROM and/or USB drives, and much more. The vast majority of it turns out to be self-induced. By self-induced, I mean that the user willingly downloaded ring tones, free music, free wallpaper, screensavers, registry cleaners, or other junk software. Even with the best security software on the planet installed on your computer system, agreeing to install junk software circumvents your security and the problems begin.
How can you prevent it? First start by protecting your system properly with the tools I have listed on every page here at HelpMeRick.com. You will find them in Read More »Another plea for you to use Mozilla Firefox
If you are a Mozilla Firefox user, and you should be, you may be overlooking one of its greatest features…the built-in spell checker. It works on any web page, in any text box you need to enter text. Look for any words that have a red, squiggly line underneath them for misspelled words. To correct the word, RIGHT click one time on the underlined word, then click the proper spelling from the list of suggestions. If you need a spell check in smaller text box like an email subject, you might need to RIGHT click in the text box, then click Check Spelling from the menus to force a spell check for that text box
Every day I make my appointed computer help rounds, someone marvels at my use of browser tabs. Tabbed browsing started almost 9 years ago with the Opera browser and continues today with the excellent implementation in Firefox. Internet Explorer finally got on board a couple of years ago and tabs work ok with it too.
If you are not using tabs in your Internet browsing, then you really aren’t browsing, your floundering around the Internets. Learn to use tabs, you can do it. Use my video tutorial (click here) to learn this helpful and time saving technique that will change the way you look and use the web.
I just finished installing the Windows 7 Beta version released by Microsoft on Friday. I installed it on my Toshiba Intel dual-core processor with 4 GB of RAM. It was running Windows Vista which took more than 4 minutes to fully boot (I consider the boot up process to be finished when the hard drive stops spinning and I don’t have to compete with a still booting computer to do what I want to do), and running any applications was like walking through molasses. I can say that my expectations were pretty low, but I am pleasantly surprised…so far.
Today marked my second Linux/Ubuntu casualty in almost 2 dozen attempts. As I’ve learned more about Ubuntu the past couple of years, I carefully selected clients who would have little problems dealing with a non-Microsoft operating system.
You may have read my take on Ubuntu usage for the average computer user before, but here it is again to setup the rest of the story: I believe that any computer users who uses only email, word processing, Internet, digital photography, and maybe a solitaire or mahjong like game can function perfectly and happily in Ubuntu. Those who need proprietary Windows programs or like to buy and try out different types of software will not do well with Ubuntu.