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Mac

Curbside Recycling

When I help people setup a new computer, camera or printer, the standard question asked by the new gadget owner is; “What shall I do with the old one?” I think that the value of tech curbside recycling is highly undervalued.

Curbside recycling involves hauling your old hardware out to the curb and just leaving it there. In most moderately busy neighborhoods (HOA’s rules aside), a piece of technology on the street will be snapped by a collector or hobbyist in less than 48 hours and often much quicker. The item gets reused or put to work in someway, you didn’t have to fret about where to take it and haul it long distances, and the device more than likely won’t end up in a land fill…a win-win-win situation.

Save pictures from email – Video Tip

It’s been almost one year since I first posted this tip. We have many new visitors this year, and not enough of you are heading my advice yet on this subject, so I’m posting it again. Please believe me when I tell you that this tip alone can save you countless dollars, time, and tears!

Through my travels, I have noticed that many computer users save emails with pictures because they are unsure of how to save those pictures. Saving lots of pictures in your email program can drastically slow down the performance of the email program over time. Email programs typically can handle thousands of messages, but if something happens to the email database, and you haven't backed up those databases, the pictures will be gone for good. Your best insurance for saving pictures is to save them to a folder on your computer (like My Pictures or a subfolder of My Pictures) then back them up on a regular basis.

To save pictures from your email to a folder on your hard drive, do the following:

Outlook Express

1. Click the paper clip icon in the preview pane*
2. Click Save Attachments
3. In the "Save To" box at the bottom of the dialog box that pops up, click Browse and choose where YOU want to save the pictures and click OK
4. Click Save

* If you read your Outlook Express email in its own window, then RIGHT Click on the

Microsoft Office function without the MS price – on a Mac! – Video Tip

This is the first of what we hope to be many Macintosh video tips here at HelpMeRick.com. We posted a similar tip to this one a few months back for Windows and Ubuntu users, but this one applies to Mac users only.

In this tip, I describe to you how you can use the free NeoOffice product from neooffice.org to seamlessly create Microsoft Office compatible documents. Of course, the software also allows Mac users to open any Office document as well. NeoOffice gives Mac users complete abilities to share documents with any Windows user or fellow Mac user.

This short video demonstrates how to set your copy of NeoOffice so that it automatically saves your documents in the Microsoft Office format:

Cloudmark, Zonbu, Hostgator OH MY!!

You may have noticed that HelpMeRick.com has something new. We have added ads, but not just any ads.

The ads you see on HelpMeRick.com are only for companies that we recommend strongly.

So far, we have ads for Hostgator – our favorite web hosting service.

Zonbu, an excellent laptop for those who want a laptop in a standard size package but alternative operating system. If you can’t afford Mac and the Eee PC is too big, take a serious look at the Zonbu.

Have an old computer? Check your RAM

I saw two clients today with slow computer problems. Actually the problems weren’t slow, the computers were and that was the problem. But, I digress.

Both computers were Dells of the same age. As it turns out each machine only had 256MB of RAM – too little for XP to run at its full potential.

I added 512MB to each machine and suddenly the systems came alive and ran faster than most brand new machines I setup.

Don’t know how to check your RAM?

Here’s what to do:

1. Right-click on My Computer
2. Click on Properties in the menu that comes up
3. Look for the amount of RAM that’s installed

If it is less than 512MB for an XP machine or 2000MB for a Vista machine, you should add more.

Dude! Where’s my icons? What to do when all your desktop icons disappear

All your icons are gone off of your desktop and you can’t bring them back.

It’s an easy fix:

1. Right-click on your desktop
2. Click Arrange Icons By (or something similar depending on your version of Windows)
3. Click Show Desktop Icons

Wait a few seconds and all of your icons will come back. If they don’t you should get a Mac or Ubuntu computer.

Zonbu – Part III


This will be the fourth article I have posted about the Zonbu computer company (read previous Zonbu articles here). Since my last report, I helped setup a second Zonbu laptop and visited with my first Zonbu customer today. The second Zonbu owner bought his for his wife who enjoys mainly email and Internet and had no need for an expensive machine. He and his wife found the computer easy to operate and extremely capable for their needs.

In visiting with my original Zonbu client today, all we did was talk about basic computer learning issues…no computer or security issues. The laptop is working well and fitting her needs perfectly. She had the occasion to talk with Zonbu support on a few occasions and found them to be extremely helpful and patient.

One of the things we did today was setup an Epson printer with her laptop that she received from a friend. As many of you are painfully aware, setting up a printer in Windows can take up to 20 minutes in some cases because of the gargantuan installs the manufacturers throw at us these days. Here’s how the Zonbu printer setup went (and all Linux printer setups for that matter):

  1. Plug Printer into power outlet
  2. Turn Printer on
  3. Plug USB cable into back of printer
  4. Plug USB cable into Zonbu laptop
  5. Immediately, a screen appears asking if the printer shown was indeed the printer plugged in (and it was)
  6. Click Next
  7. Waited exactly 17 seconds for the

Slow computer? Viruses? Malware? I can help!

After almost 13 years of battling security problems on Windows machines, I’m finally seeing the light of day and recommending Mac’s and Linux for many computer users. It will be a long journey convincing people that there is life beyond Microsoft.

For those who bang away with Microsoft Windows computers,and have problems with Slow Computer Disease (SCD), pop-ups, viruses and other problems, I present the following sage advice:

I’ve learned that when it comes to spyware/adware (THE major cause of SCD), if it takes more than an hour to troubleshoot and solve, you will be WAY AHEAD of the game to:

1. Backup your data
2. Reformat the system, and resinstall Windows

I use a Mac, therefore I am

Ya, don’t ask me to elaborate too much on the title of this post, I didn’t mean anything too deep by it.

I picked up my new/old Mac that a reader gave me. It is an older system, but It does a great job. It’s a dual 867mhz G4 with a gig of RAM, 10GB hard drive and Leopard OS. While it may seem a little dated by Mac standards, it is every bit as fast as my dual core Pentium that I typically run XP on.

I haven’t used it for any digital photography stuff, but I didn’t want it for that. I wanted a mac so I could use it exclusively for a few weeks and learn how to help my Mac clients adapt to “the switch” from Windows.

I want your old OS X mac

Vista has been the best thing that ever happend to Macintosh. I have setup more Macs in the last six months than I have the entire seven years I am been a computer guy. I love them and they work great.

The downside is that I am beginning to get more Mac problems that I don’t know how to solve and I don’t like learning on my client’s dime. So, I need your help.

I need your previous Mac. I am not looking to buy a used Mac, I am begging. I will gladly pay shipping, but I am hoping that someone has a G4 or G5 (or Intel – sheeya right) mac mini, iMac or PowerPC that they are no longer using. Of course I would take ibooks, powerbooks or MacBooks too.

Here’s where I really get picky…