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Take a break …. Physical Therapy Advice

Many of you know that I started out as a Physical Therapist, but switched careers almost twelve years ago. I notice that many computer users (including myself) can get absorbed in reading online news, working with pictures, researching, learning a new computer program, or just playing a game. Unfortunately, when we get absorbed, we also lose track of time and thirty minutes can quickly become two hours! We have all been there. 

I like to use a computer timer (but an egg timer or watch alarm will do also) to remind me to stand up and walk away from the computer when I'm working on a long project. Our bodies don't like to sit stationary for too long and our eyes really don't like staring at a fixed distance for long periods of time either.

I’m sure it’s something simple…

Several times each week I will receive messages with the phrase, "I'm sure it's something simple…" What is ironic is that these are usually the calls with problems that are the farthest from simple.

I was thinking about this last week as someone left a message that said something like, "Hi I was given your name by a friend who said you might be able to help me. I have a computer that is shutting itself off every time I drag a heart over a club in solitaire and my antivirus software keeps telling me that it can't find my sound card. I am sure it's something simple that you can walk me though over the phone. Oh, ya! It also keeps giving me errors that say something about catastrophic failure and immanent death. Of course I exaggerated the details, but only slightly.

512mb is not enough

512mb of RAM is not enough for Windows Vista…any flavor. Vista has been out almost three months now, and I have setup almost a dozen Vista machines. Thankfully, they are rolling out slowly. All the machines I setup, until today, came with 1 GB (1024mb) or 2GB of RAM. And although not blazing, the computer's ran at an acceptable speed.

I just finished spending nearly 2.5 hours setting up a laptop with Vista Basic and only 512mb of RAM. It was painful. Normally, I can clean all unwanted and trial software (crapware) from a new computer, install and update AVG Antivirus, optimize the startup and Internet settings, shut off unnecessary special effects, setup email and test both email and the Internet all in under 1.5 hours. This little laptop required extraordinary wait times to get anything installed or uninstalled. Very frustrating.

A Faster computer does not equal faster Internet

Just as Rick mentioned that people often expect the computer to run faster once they have faster Internet, the opposite is also expected.

Often people on dial-up or slower DSL ask me once they have a new computer whether their email will go faster or their websites will load quickly. Typically the difference between a new computer and a Windows 98 machine with sufficient RAM will be barely noticeable.

It may take longer for programs like Outlook Express or Internet Explorer longer to start up on an older machine, once the program has loaded the actual reaction time for the Internet is pretty much unchanged.

Do you really have that much time on your hands?

I hate to beat a dead horse, but I need to know. One of the most common responses I get from people who don't have a high speed Internet connection is, "I have plenty of time to wait and am in no hurry." While I admire the Zen like focus and calm nerves of these folks, I have to ask the obvious. "Really?"

Today, I worked with a customer who lives literally in the middle of the mountains…the nearest town (about 200 people) is more than 20 miles away and the phone line sounds like popcorn in a microwave and there is no cell service. She has been patiently using dial-up Internet service for more than 7 years connecting at speeds of between 12 kbps and 14.4 kbps on a good day. Yes, you read that correctly…12-14 kbps!!! That is half the speed of a poor dial-up connection…good dial-up connections range from 44 kbps to 52 kbps. An entry level DSL connection starts at 256 kbps. When I setup her new computer today, it took almost thirty minutes to download and install the flash plug-in for her browser. I ended up disabling graphics from showing in her browser and showed her how to view a graphic if she really needed to since a 54kb graphic would take nearly two minutes to load.

Rethinking “old” computers

With Vista now being the only main stream choice for a new computer, I have stared to develop a new strategy to look at "old" computers. Computer users who have late model Windows 98 machines (bought in 1999-2000), they might be able to get a few more years out of their systems and get a more updated operating system by switching to a Linux based system. I plan on doing some testing over the next few months of revamping older systems with Linux and of course will post my findings here at the site.

For Windows XP users (computers bought between 2001-2006), XP should work fine for most people for many years to come. Early models of XP machines and later bargain models, however, came with only 256mb of RAM. With the early editions of XP, 256 was adequate, but with the 100+ updates that have subsequently been released and larger need for security software, 512mb is now a minimum for XP and I encourage my customers to strongly consider 1024mb (1 GB). If a computer user isn't careful about security and updates, a reformat and reinstall is necessary, but the computer will be running top notch again afterwards. 

True Vista capable machines are just now being announced

If you bought a brand new computer with Windows Vista on it, you can probably expect your next computer to also have Vista on it too.

The first generation of Vista powered computers has mostly been under powered. Even with dual core processors and a gigabyte of RAM most computers with Vista perform at an acceptable speed at best.

This week Intel and AMD each announced new processors that will run at speeds double that of systems currently on the shelves. Why do we need that much speed? Vista.

AMD and Intel each made mention that the new processors will have the power that Vista demands. In other words each company essentially said that current processors are under powered when it comes to the demands of Vista.

Is it not ok anymore to be content with what we have?

I have had Windows Vista and Microsoft Office 2007 sitting on my desk for more than three weeks now. I spent nearly $300 buying the stupid products so that I can install them on my machine, but I haven't. It's not because I haven't had time…I just have no burning desire to go through with the change yet. My Windows XP machine is running awesome, I like the configuration of my system and just don't want to upset the apple cart yet. I still occasionally turn on my backup machine that is running a beta version of Windows Vista, but I have only used it about ten times since I installed the beta version last September. 

Today I found a print screen utility that I had forgotten about….

A long, long time ago, in a galaxy far, far away computer users used to be able to push a single button on their keyboards and get a printout of whatever was displayed on the screen. When Windows took over computers, this function was lost. Pushing the Print Screen key on keyboards did nothing…seemingly. It actually does something, but I wrote a tip about what it does many years ago (click here to read it again…maybe for the first time) .

Today, I want to share with you a discovery I made while helping a customer. I had helped her setup her new computer a few years ago and she wanted a print screen utility…that was free. After some searching and experimenting, I came across a neat little utility called PrintDesktop (click here to download) . After I installed it for her, I completely forgot about the little gem…until today.

Does anyone remember easy printer installs?

One trend happening in technology over the past three years or so is bloated printer software. By bloated, I mean printer installations that require nearly one gigabyte (yes almost 1000 megabytes) of hard drive space! Call me old or nostalgic, but I miss the days where printers could be installed from a floppy disk and took less than three minutes ton install. The worst offender today seems to be HP. Their popular all-in-one printers can take up to thirty minutes to install on a NEW computer and even longer on old computers. And after spending all that time, it may still not work correctly!