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recovery

Setting up a new computer

new computer boxPrevention is the best medicine when it comes to avoiding illness in ourselves. Prevention in the computer world is no different. And like a newborn baby, a newly purchased computer is subject to many terrible diseases and problems if not properly cared from the moment it is taken from its cardboard box. I follow these steps when setting up a new computer system for my clients, and recommend this methodology for all new computer setups:

Keep track of your original computer documentation and make restore CDs

Lately too many customers have had to wait for repairs on their computers because I needed to order recovery CD sets from the manufacturer. This time and expense can be avoided if you do two simple things when you buy your new computer: 1.  Save all disks and/or documentation that comes in the box 2.  Since most manufacturers no longer… Read More »Keep track of your original computer documentation and make restore CDs

Another dead hard drive

External hard drives are spacious, cheap and relatively easy to use, but…

I resisted talking about backup this early in the year, but a phone conversation I had today illustrated my philosophy about backup perfectly. The gentleman I spoke with suffered an external hard drive failure, and he used it as the sole storage of his digital photos. Once again, my heart sank with his story of woe. He didn’t want to spend the hundreds of dollars it would require from a data recovery company (he also, unfortunately, opened the drive and tried to manually spin the hard drive platters), but was hoping for some sort of magical tech pixie dust that I might be storing in my pocket.

The point of the story is to scare you into backing up your data. Backing up your data means that your important data exists in at least two different locations. By different locations, I’m referring to two different digital media. Hard drive, and external hard drive. Hard drive and CD or DVD. Hard drive and USB flash drive. Hard drive and online backup. External hard drive and CD or DVD. You get the picture.

Exceptional backup systems would include having important data copied

Thwarted by online poker

Today marked my second Linux/Ubuntu casualty in almost 2 dozen attempts. As I’ve learned more about Ubuntu the past couple of years, I carefully selected clients who would have little problems dealing with a non-Microsoft operating system.

You may have read my take on Ubuntu usage for the average computer user before, but here it is again to setup the rest of the story: I believe that any computer users who uses only email, word processing, Internet, digital photography, and maybe a solitaire or mahjong like game can function perfectly and happily in Ubuntu. Those who need proprietary Windows programs or like to buy and try out different types of software will not do well with Ubuntu.

Curbside Recycling

When I help people setup a new computer, camera or printer, the standard question asked by the new gadget owner is; “What shall I do with the old one?” I think that the value of tech curbside recycling is highly undervalued.

Curbside recycling involves hauling your old hardware out to the curb and just leaving it there. In most moderately busy neighborhoods (HOA’s rules aside), a piece of technology on the street will be snapped by a collector or hobbyist in less than 48 hours and often much quicker. The item gets reused or put to work in someway, you didn’t have to fret about where to take it and haul it long distances, and the device more than likely won’t end up in a land fill…a win-win-win situation.

What I like about Windows Vista

Please read the headline of this article correctly – it does not say, "Reasons why you should upgrade to Windows Vista." Windows Vista is still a nasty operating system that hogs resources and hides or eliminates important features, but there are some cool features hidden within and I feel that I must list them here so that I can be fair to Microsoft.

If Microsoft had added any or all of these features to XP, it would have been an upgrade worth the price. Instead they had to add all of the other junk to confuse users too.

Mission Accomplished


Ubuntu Desktop
As I wrote about on Friday, this was a busy work weekend for me. I think three of the computers I worked on offer an interesting comparison in operating systems.

One laptop was a brand new HP with 2 GB of RAM and Windows Vista, but the owner wanted me to install Windows XP and take off Windows Vista. He uses it primarily for traveling and downloading his digital photos while traveling and just didn’t like the lack of speed with Vista. The install of Windows XP went smoothly, but finding some of the XP drivers for it took quite a bit of looking around. All is running well now, and the with 2GB of RAM and a dual-core processor, the little laptop is very fast. Bootup time is under 70 seconds.

The next laptop was another Vista machine with 1 GB of RAM that a client bought for her mom who is a first time computer user and is 83 years old I believe. She will take the laptop with her to Connecticut next week. I took off all the pre-installed junk and installed AVG anti-virus and configured a Gmail account to work with Windows Mail (Vista’s version of Outlook Express). Because her mom has some sight problems, I bumped up the text size and DPI setting to make it easier to work with for her. Also, I disabled all of Vista’s fancy eye candy and effects. Despite all these tweaks, the computer still

HP printer jam recovery

Overall, HP printers are my favorite. They are dependable, they do a great job and they are fairly economical on a price per page basis. I have seen some good things from Canon printers lately, but HPs have a much longer track record.

Every brand of printer has its problems and HPs are no exception. One of the biggest problems with HP printers is that they get caught in a loop. If you turn the printer off in the middle of printing, or the computer locks up and you have to restart part way through a print job, don't be surprised if your HP goes bananas when you turn the computer back on.

Don’t buy the cheapest computer out there

"Buy 'em cheap and buy 'em often" is a phrase that I use alot when helping people understand my approach to computers. Since any computer you buy, no matter how much you spend, is only designed for today's uses, I don't like to over spend on a computer expecting it to last longer. I suggest that you buy your computer based on the most you need right now and when new uses come along in 4-6 years, just buy a new computer.

However, I saw a brand new Dell today that was a good example of why my advice shouldn't be interpreted as "buy the cheapest thing on the shelf."

Dell loves to advertise $399-$499 computers in their ads. I saw one of those machines today. It had a 2.4 ghz processor, 256 MB of RAM, no recovery disks and a 60 gigabyte hard drive.

While this system will run, it does it terribly slow and newer software will really have problems running on it.

I called Dell and ordered another 256MB of RAM and recovery disks. Now their $499 computer is a $599 computer and the specs are still lower than what they could have got from a store for $600.

My advice should not be understood as a recommendation to shop by price alone. Make sure you know your product. Compare the specs from every brand and price to see if what you are getting is truly a good deal or just a cheap computer. Our current minimum computer should have the following minimum specs:

Changing the XP Startup Logo

Warning: If you mess something up, your operating system may not boot. 1) First, create an image that you want to use. Paint is the easiest to use. It has to be 640X480 and 16 colors(not 16 bit). Save it as “Boot.bmp“. 2) Copy Boot.bmp to the C:\Windows\ directory. 3) Right click on My Computer > Properties > select the… Read More »Changing the XP Startup Logo