Skip to content

Security

Adobe Reader 9 update – DON’T DO IT!

Adobe released version 9 of their PDF (Portable Document Format) Reader program. Once the king and almost sole PDF reader on the market, it, like so many other mainstream programs, has become bloated beyond recognition. This software bloat slows down the performance of even the fastest computers, and for this reason, I firmly stand against software bloat.

More Linux success stories

I want to keep singing the praises of an operating system that I used to make fun of on our show; Linux. In partial defense of myself, Linux traditionally has been known as the geeks operating system, and a user needed to be permanently attached to a forum for help and have an affinity for the command prompt or as its known in Linux, the terminal.

Warning: Your computer may be infected with viruses, spyware and exortionware

Extortionware? What is extortionware.

I have seen at least 10 computers in the past two weeks that have recently been infected with extortionware – viruses and spyware that infect your system by pretending to be an antivirus or other security program.

With names like Windows Antivirus, WinAntivirus, XP Antivirus 20008, etc. these programs appear to look and feel official. However, they are some of the worst virus or virus-like programs I have ever dealt with.

These viruses often come onto a computer via a pop-up advertisement that says looks like a Windows security or antivirus warning that reads something like, “Your computer is infected with one or more viruses and spyware programs. Click here to run a full scan.”

“If it is free, it must not be any good.”

This statement was uttered by an imbecile. A customer of mine told me last week that he heard this quote from a tech person from some company after a discussion of AVG Free.

The week before this customer’s computer was almost crippling slow primarily because it had one of the newer versions of Norton Internet Security installed. After taking Norton off the system (approximately 20-25 minutes to do so) and adding AVG, the system sped up by at least 50%.

You all know that story, however, I want to instead focus on the “free is inferior” statement. My first rebuttal is Google. Google is free and arguably one of the most useful offerings to mankind in the last 30 years. Is Google inferior?

Think twice before your blame your computer’s manufacturer for problems

“What brand of computer do you recommend?” is one of the most common questions I get asked. My answer is usually, “It really doesn’t matter as long as it is a name brand and has the specs that you need.”

I often hear comments like, “Our first computer was a Dell and we constantly had problems with viruses and spam,” or “I’m never going to get another HP, this one just locks up and crashes all the time.”

Most computer problems I see every day have nothing to do with the parts they are made up of. Most home computer problems are software related – not hardware.

Living online with your applications and data

Here I go again talking about online applications and data storage. I keep bringing it up because the idea makes more sense to me everyday.

In just my first two days of work this week, I found multiple examples of how computing online instead of on your desktop makes sense for so many people. It will be a long time before serious photographers, movie makers, engineers, and graphic designers can make do with online applications because their programs require a great deal of computer speed, power, and storage. However, for the bulk of computer users at home and many in small businesses, migrating data online and utilizing online applications can save a great deal of time and money.

AVG Antivirus 8.0 Upgrade Advice

The past few days calls and emails started filtering in about the new AVG 8.0 version folks have seen appear on their free versions of AVG Antivirus. The common query is, “Should I upgrade?” No, home users of AVG Antvirus do not need to upgrade at all. The current free version of AVG will continue to be updated and as… Read More »AVG Antivirus 8.0 Upgrade Advice

Zonbu – Part III


This will be the fourth article I have posted about the Zonbu computer company (read previous Zonbu articles here). Since my last report, I helped setup a second Zonbu laptop and visited with my first Zonbu customer today. The second Zonbu owner bought his for his wife who enjoys mainly email and Internet and had no need for an expensive machine. He and his wife found the computer easy to operate and extremely capable for their needs.

In visiting with my original Zonbu client today, all we did was talk about basic computer learning issues…no computer or security issues. The laptop is working well and fitting her needs perfectly. She had the occasion to talk with Zonbu support on a few occasions and found them to be extremely helpful and patient.

One of the things we did today was setup an Epson printer with her laptop that she received from a friend. As many of you are painfully aware, setting up a printer in Windows can take up to 20 minutes in some cases because of the gargantuan installs the manufacturers throw at us these days. Here’s how the Zonbu printer setup went (and all Linux printer setups for that matter):

  1. Plug Printer into power outlet
  2. Turn Printer on
  3. Plug USB cable into back of printer
  4. Plug USB cable into Zonbu laptop
  5. Immediately, a screen appears asking if the printer shown was indeed the printer plugged in (and it was)
  6. Click Next
  7. Waited exactly 17 seconds for the

Slow computer? Viruses? Malware? I can help!

After almost 13 years of battling security problems on Windows machines, I’m finally seeing the light of day and recommending Mac’s and Linux for many computer users. It will be a long journey convincing people that there is life beyond Microsoft.

For those who bang away with Microsoft Windows computers,and have problems with Slow Computer Disease (SCD), pop-ups, viruses and other problems, I present the following sage advice:

I’ve learned that when it comes to spyware/adware (THE major cause of SCD), if it takes more than an hour to troubleshoot and solve, you will be WAY AHEAD of the game to:

1. Backup your data
2. Reformat the system, and resinstall Windows

Surge protectors provide false sense of security

The power went out in part of town last night. Before 10am this morning I had already received two calls from people who were having problems as a result.

This seems to happen every time we have a power outage or severe lightning storm. In most cases the computers were on a surge protector when the power went out. I have even seem a few on expensive battery backup systems.

The only way to protect your computer is to unplug it from the wall. No one can predict when the power will go out or spike but lightning is a different story.

A nice surge protector won’t hurt, but it only adds a little more protection.