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We need a new Internet Appliance

i-openerAt one of the first, now defunct, Comdex computer shows that I attended in the late 90's, I attended a round table discussion on Internet Appliances. This was a huge buzz word at the time, but unfortunately it was ahead of its time. An Internet Appliance did only two things…browse the Internet and email. The picture I'm showing in this story was known as the Netpliance from a company called I-Opener. The idea was great, but at the time Internet connections were dial-up only and the Internet had not attained a true critical mass of users.

Another reason to use Picasa

I mentioned in yesterday's Shotgun that I took nearly 900 photos on my recent vacation. You have read and heard us hype the free Picasa digital photography software from Google many times. The features and execution of the features are nothing short of wonderful. I use Picasa to upload and organize my photos after a trip. Then I usually upload the photos I want to print to my favorite online photo developer (Shutterfly ) and get a bound book made of my favorite 100 or so photos for less than the cost of developing three rolls of film.

Windows 98 vs. Windows Vista

I've seen a fair amount of Windows 98 machines lately and read many, many articles and reviews about the upcoming (six months?) release of Windows Vista. If a computer user doesn't load a Windows 98 machine with bloated security software (Norton) or too many background programs and utilities, it runs pretty darn well…even fast! Windows Vista, on the other hand, continues to baffle industry experts on exactly what the purpose of the 'upgrade' is. After simplifying the operating system choices and essentially having one version of Windows, there will be at least five versions to choose from next year!

Keep all your disks and documentation

I worked on a computer today which needed reformatting because of massive failure from viruses and spyware. They handn't followed the "Castellini on Computers Approach to Security" so the computer needed my help. When I need to perform a reformat, I need to have all the original software or restore CD's to get everything up and running again. If my customer doesn't have the disks, then I have to search the Internet for their particular system.

The most important disks contain the information that tells Windows how to interact with your attached hardware (drivers). Usually, they are contained on either a restore CD or a CD marked Drivers and Utilities. Keep in mind that you can save time and money by putting all the original documentation and any disks that came with your new system (except for the AOL disk) in a manilla envelope or big zip lock bag. This is all important and vital information to your computer.

MSCONFIG: These items are unneccessary

We talk about the Microsoft Configuration Utility (msconfig) so much, that we have a t-shirt available for it in our store. Msconfig is accessed by:

  1. Click Start
  2. Click Run
  3. Type:   msconfig
  4. Click OK

Once in the utility, you want to click the "Startup" tab. Here is a list of some the programs that can be safely unchecked. After doing so, click OK, and restart the computer as instructed and your computer should run just a little better.

  • jusched – Java update utility
  • realsched – RealOne Player update  utility
  • qttask – QuickTime system tray icon
  • realplay – automatically starts RealOne Player
  • Microsoft Office Fast Start – a starter program to help launch Office applications a hair faster
  • Anything Adobe – Adobe Reader is used so seldom, that having it start its utilities every time we start our computer is a waste of precious computing cycles and resources
  • Sonic Update – update utility for Sonic CD burning software
  • Kodak Updater – This update utility from Kodak really eats at performance
  • Music Match or mmplayer – an audio player that has no business starting automatically
  • iTunes Helper – especially if you don’t use an iPod. If you do own an iPod, it isn’t a necessary program to run at startup
  • AOLSP Scheduler – And anything else labeled with AOL…again,  unnecessary to start all this stuff at startup.
  • Microsoft Works Calendar or Update – neither should start at boot up
  • Money Express and/or Agent – related to Microsoft’s Quicken like program "Money"
  • Qagent – Quicken utility
  • Quickbooks Update – Quickbooks updates can be initiated from Help in the Quickbooks program. 
  • Tkbell – related to RealOne player
  • Iomega – related to Iomega external or internal drives and how icons are displayed
  • Reminder – Greeting card programs of various brands. If you don’t use the reminder program, uncheck this box. 

These are the most frequent programs we come across that do NOT need to start automatically. Unchecking the boxes in msconfig has absolutely no effect on running the actual programs. For more information on what the heck is starting up automatically on your computer, check out this easily navigatable list. 

 

Why we recommend the stuff we do

Our listeners and subsribers have probably heard me say, "Don't let your kids fix your computer, no matter how old they are or who they work for."

I say this because many of my appointments come as a result of a full grown son or daughter who "works for Microsoft" or  "Is a computer tech for ___________ University" coming home and "fixing" the computer.

I have no doubts that said son or daughter is great at what they do while they are at their work, but there is a big difference between working in a controlled environment like a business or school and working on dozens of computers a week in completely unassociated environments.

How to get into safe mode

We have told a number of callers today to run their utilities like scandisk, antivirus and antispyware in safe mode. Here is a quick reminder on how to do it. You can find more information on safe mode by searching for "safe mode" in our search box.

1. Turn on your computer

2. As your computer turns on press your F8 key over and over in about half second intervals until a menu of options comes up.

3. Choose Safe Mode using your arrow keys and press ENTER

Safe mode is a troubleshooting version of windows that disables unnecessary features that can get in the way of removing viruses, spyware and other problems.

What should I back up?

Recently, you have heard me talk a great deal about flash memory drives and there usefulness for backup. One of our listeners/newsletter readers, recently asked what files are important to backup.

So, tip number one in backup is to backup only those files that you create. These include but are not limited to:

  • Financial program data (Quicken, Money, etc) 
  • Email and other address books 
  • Saved email messages
  • Important word processing documents, spreadsheets and/or databases you have created 
  • Calendar/appointment information 
  • Digital pictures (from digital cameras AND scanners) 
  • Internet favorites or bookmarks 
  • Genealogy research 
  • Downloaded programs or utilities (backup the original installation file) 

You get the picture. Anything important to you that you have created and don’t want to lose, should be backed up.

Programs (with the exception of downloaded programs as noted above), do not need to be backed up because you can rebuild them with original installation CD’s and disks.

For even more information about backup use our site search engine to search for backup for even more specifics about backing up your important data.

Re-installing a problematic program

Sometimes a program that is giving you trouble will work better after reinstalling it. Here are some tips to help make that process a little easier and more successful.

  1. Uninstall the problematic program by using the Add/Remove programs applet in the Control Panel in Windows
  2. Restart your computer via Start–>Shutdown and restart; even if the computer doesn’t ask you to do so.
  3. After Windows reloads, shut down all extra utilities and programs
  4. Put in the installation disk and start the installation.
  5. The most important part of the tip: When the installation shows the ‘path’ or destination of the program (usually something like:  C:\Program Files\Intuit\Quicken), change something in that path to force the installation into a different directory than the original. I usually just delete the Program Files part or add a ‘2’ to the end of the path.
  6. Then proceed as normal with your installation and reboot the computer when finished

Tip within a Tip:  If you are using Windows XP, just shut down any running programs, RIGHT click and exit what utilities you can from the system tray, and disable your anti-virus in place of step 3.

How to Format Your Hard Drive and Reinstall Windows

WARNING:  I have done my best to outline the steps in this somewhat arduous task, but undertake this procedure at your own risk. Because of the vast differences in hardware and software, I cannot possibly cover every nuance. Please use this Tip as a guide and not the end all. AND BE SURE TO BACKUP ANYTHING YOU DON"T WANT TO LOSE PRIOR TO UNDERTAKING THE TASK!

Since many of the sites that I used to refer listeners to regarding this subject have either disappeared or no longer have the information, I am starting a multi-part tip outlining the steps to reformat your computer. In this week’s tip, I’ll explain the what, why’s, and when’s?

What does it mean ‘format my hard drive’? Formatting a hard drive erases all current information (for all practical purposes) and let’s your computer start with a clean slate. Formatting deletes all applications AND data from your computer. The process itself requires very little technical know how. What comes after the format involves the techy knowledge.

Why would I need to format my hard drive? If your computer uses Windows 95/98 or Me, I recommend formatting and reinstalling Windows at least every two years as a maintenance routine. Performing this routine purges your computer of any little errors and irritations that have cropped up and thus makes your computer feel and run like ‘new’ again. You also would need to format and reinstall if you have encountered innumerable error messages or encounter a runaway virus.

When should you perform this purging and restoration of your computer? I answered that question along with the ‘why’ above….at least every two years for any Windows version but Windows XP. Windows XP appeared almost two and a half years ago and has proved to be quite stable and resilient so I’m reserving judgment as to how often it should be done for XP.

If you use a name brand computer like HP, Compaq, E-Machines or even some Gateway systems, they come with a disk or disk set (on CD’s) called "Restore Disks". These disks make the process very easy. Put the disk in, shut your computer off, turn it back on and follow the on-screen instructions. REMEMBER, this will erase all data on your computer, so backup anything you don’t want to lose.