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Introduction to Ubuntu Linux – September 2007

I have written much about Ubuntu over the past six months, but today was my first public presentation of this fantastic operating system. Because it is different, many computer users tend to look upon it with eyes of confusion, but after discussing the possibilities and the opportunities with Ubuntu, those confused eyes turn to eyes of intrigue.

Getting people to think about an alternative to Windows and computing as we know it today were My only goals for today’s user group presentation. If you missed it, or you attended, here are some links to Ubuntu articles here at HelpMeRick.com and elsewhere:

Demand compensation from Microsoft

If I was independently wealthy, I would give discounts to customers with Windows Vista. Alas, I am not independently wealthy and my business supports my family, so I charge for time I spend in a client’s office or home. One customer , today, could have saved 30-40% off their bill had they bought one of the few remaining laptops with Windows XP.

Screen magnifiers for everyone!

I ran across this site today while searching for alternative screen magnification programs. Whether you use Mac, Linux or Windows, this site lists screen magnifiers for every platform. While you are here, click on the HOME link. This site is full of great information and product reviews for all computer users with impaired vision.

Solitaire – a superior Vista feature

solitaire

Strange as it may sound, one of the most common complaints we hear comes from solitaire users. “The cards are too small!”  Well, if this is your biggest complaint about your computer, moving to Vista may be the right move.  Of course everything else on your computer will be crippled, but Solitaire and the other games on Vista are wonderful for those with poorer eye sight.

Here is a screenshot of Windows solitaire on a 22″ wide screen!!

Amazing isn’t it. These cards are over three inches tall.

Are you still using floppy disks?

I worked with three customers today who all used floppy disks as their main backup. All three users had Windows XP machines, but felt that floppy disks fit their needs the best. The picture I took here was from a consultant’s desk…there must be 20 floppies in that box. I explained to all these folks how simple, efficient and spacious a USB Flash drive could be for them. Whether they ‘bite’ or not only time will tell.

In my humble opinion, there is no good use for floppy disk any longer unless you happen to be using a DOS or Windows 95 machine. Flash drives are too inexpensive, reliable and easy to use not be using them. This weekend, I saw 2 GB (that’s nearly 2000 floppy disks worth of space) USB Flash Drives on sale for less than $20!

USB Flash Drives work best for backing up data that changes often. Data like Quicken, Quickbooks, email files, address books, bookmarks/favorites, word processing or spreadsheet documents all are perfect candidates. I don’t recommend using them to backup static data like pictuers and music. As cheap as USB Flash Drives are getting, they still aren’t anywhere near as cheap as DVD and CD media.

Giving up on Ubuntu

No, I’m not giving on Ubuntu…I still think it is the best operating system to hit the computer world since Windows 95.

My client that I installed Ubuntu for last weekend, decided that doing her AOL email in a Firefox windows was too slow (she has 256K DSL). Unfortunately, that was her only complaint and she wants to return to AOL’s proprietary browser/email with Windows XP. Curse AOL, they thwarted a potential success story with my first Ubuntu customer!

How to Remove the Greeting Card Virus

Adam and I first mentioned this nasty little virus earlier this spring on our radio show. The email that spreads it poses as an electronic greeting card from your friend or relative. Because the email is so poorly constructed, is never from a known address, and the link it displays in the body of the message is a number (NEVER, EVER Click a link that is constructed of a number, ex: http://91.188.176.15/) we didn’t put much credence in how much damage it could do.

Internet Outages

A major fiber optic line was cut in Colorado today knocking out Internet to a vast number of customers all around Colorado. I swear that people get more riled by an Internet outage than a TV or water outage (me included).

Please remember my number one rule when troubleshooting an Internet problem: If you haven’t changed anything on your system and the Internet was working fine a few hours ago or yesterday, assume that the problem is on the providers end of things and DO NOT messs with any settings on your computer. Simply wait it out for a few hours or a day.

Mission Accomplished


Ubuntu Desktop As I wrote about on Friday, this was a busy work weekend for me. I think three of the computers I worked on offer an interesting comparison in operating systems.

One laptop was a brand new HP with 2 GB of RAM and Windows Vista, but the owner wanted me to install Windows XP and take off Windows Vista. He uses it primarily for traveling and downloading his digital photos while traveling and just didn’t like the lack of speed with Vista. The install of Windows XP went smoothly, but finding some of the XP drivers for it took quite a bit of looking around. All is running well now, and the with 2GB of RAM and a dual-core processor, the little laptop is very fast. Bootup time is under 70 seconds.

The next laptop was another Vista machine with 1 GB of RAM that a client bought for her mom who is a first time computer user and is 83 years old I believe. She will take the laptop with her to Connecticut next week. I took off all the pre-installed junk and installed AVG anti-virus and configured a Gmail account to work with Windows Mail (Vista’s version of Outlook Express). Because her mom has some sight problems, I bumped up the text size and DPI setting to make it easier to work with for her. Also, I disabled all of Vista’s fancy eye candy and effects. Despite all these tweaks, the computer still