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We need a new Internet Appliance

i-openerAt one of the first, now defunct, Comdex computer shows that I attended in the late 90's, I attended a round table discussion on Internet Appliances. This was a huge buzz word at the time, but unfortunately it was ahead of its time. An Internet Appliance did only two things…browse the Internet and email. The picture I'm showing in this story was known as the Netpliance from a company called I-Opener. The idea was great, but at the time Internet connections were dial-up only and the Internet had not attained a true critical mass of users.

These computer oldies are OUT!

I've kept this bottled up for at least two years, and now I'm going to let it out and would love to hear your comments. Computers have been in the home on a large scale for about twelve years now and certain aspects of computing just don't work in today's' tech world. Here is my list of what no longer works:

Anything less than 1024 X 768 resolution. Even many productivity programs require this minimum resolution today. If the print seems small to you at this resolution, there are ways to have the better resolution and bigger text.

Open Office 2.0 — FREE Alternative to Microsoft Office

In today's meetings, we downloaded, installed, and worked with Open Office. The FREE altnernative to Microsoft Office. To read why the software is free, read this information from their web site .

OpenOffice programs are completely compatible with Microsoft Office programs and allows you to read, edit, and create Office documents without owning the Microsoft Office suite. Here is a list of the programs and their functions in Open Office:

Open Office icons

Gadgets yield more gadgets

I have helped several people buy new computers lately. I don't sell computers or any other hardware so I am more of a personal shopper than a salesman when it comes to guiding people through their purchase.

I think it's funny how gadgets always seem to yield more gadgets. Here is a short flowchart of how this process works.

1. A client calls and says that they need a new computer. They ask my advice on what they should get for just basic stuff like email and word processing. "I don't need anything fancy."

2. I suggest a basic system that will handle all of their needs and a little more.

Using your solitaire skills (Drag & Drop) – Video Tip

Believe it or not, Microsoft put Solitaire in Windows to help new computer users get comfortable with the mouse and its functions. After years of playing solitaire, this tip will help you put the skills to use. I like to call this technique the "ol' 8 or hearts on the 9 of clubs trick." In computer talk, what you are doing when you move one card to another in solitaire is the "drag & drop."

Drag & drop ( " the ol' 8 or hearts on the 9 of clubs trick") is an extremely helpful and time saving skill to use in other computer activities. One of my favorite places to use it is moving files (pictures, documents, etc) from one location to another. For example, if you open a CD or memory card full of pictures up in one window and open another folder on your computer (like My Pictures) in another window, you can then drag files from one window to another.

Don’t try to keep up with the Jones

To often anymore, we want to get the newest computer, printer, TV or other tech gadget simply because it seems that it will work better, faster, or easier. Unfortunately that kind of thinking is seriously flawed. You've heard me say it before and I will continue to say that a huge majority of tech users don't fully utilize the power in their current gadgets. That includes guys like me as well.

The reality is that with cars, we still use them to get from Point A to Point B. Do we need a new car because the new models can go from 0-60 a half second quicker? When computers first entered homes in mass 12 years ago we primarily used them for email, word processing, and solitaire. Do we need a new computer that can flip the cards a little faster? You get my point. Upgrading for the sake of upgrading is absurd.

“We had a computer glitch”

I often try to remember what life was like before computers. I can barely remember what I did with my time before email, web surfing, word processing, digital photography, PowerPoint presentations, MP3 players, YouTube.com, and all the rest. I also find myself longing for the times that businesses couldn't use the excuse, "our computers are down" or "our computer had a glitch".

As much as I enjoy technology and of course make my living from it, I think that we too often use it as a crutch to either procrastinate or an excuse that we hide behind when others ask questions or request information. After all, we all know how frustrating and unpredictable computers can be so questioning the "glitch defense" is futile. We have all thought it, and I will document here and now that I think way more than half of these tech excuses are bogus. Excuses made by lazy or unqualified people buying time or passing the buck.

OpenOffice – Revisited

I wanted to give a quick update on a product that we started talking about on the show about four years ago. It's called OpenOffice . OpenOffice is considered an open source project which means that no one entity owns it (although Sun Microsystems pushed it hard in the early going), and anyone can use it for free. OpenOffice, as the name implies, is a productivity software. It contains a Microsoft Office compatible word processor, spreadsheet, presentation manager and database. I installed it for my kids almost a year ago and have been rolling it out for more and more clients. I can honestly say that I'm impressed with the product.

Windows 95 lives!

Before I moved here to Colorado in 1995, I visited a large circus tent in a Seattle suburb parking lot. The tent said, "Start" in large letters at the entrance. Once inside, I was greeted by extremely cheerful, almost giddy, representatives from Microsoft. I estimated about 30-35 computers were setup with twice that many Microsoft reps showing curious visitors to the tent what Windows 95 was and how it would change the world of computing. One enthusiastic rep gleefully showed me some shortcuts with the Windows key that did impress me and stuck with me from that day until I purchased my first Windows 95 machine nearly a year later.

RIGHT Click can save you time

I still get amazed at how many computer users don't understand the RIGHT click or are afraid to use it. The RIGHT click button has one primary function: instantly pop up a relevant menu of options. Don't read any more into its function than that. After you RIGHT click on a file, picture, the desktop, an email or Internet page, in a word processing document or anywhere, you switch directly back to the left mouse button.

When we instruct a caller on the show or if I'm teaching a customer how to RIGHT click, the very next question we always get is, "do I RIGHT click again?" Keep in mind that the RIGHT click has the one basic function of invoking a relevant menu for the task you are currently working with and you interact with that menu and all subsequent steps with your normal left click.