This week questions arrived from Dan, Sue, Thomas, Stan, Eric, Terri, Jackelyn, Peggy, Cody, and Barb. In order they asked about an anti-brainscan hat (honestly), .data file extensions in Gmail, upgrading to Windows 7, optimizing computer startup, Internet monitoring software, identity theft phone number, free antivirus software, 32 vs. 64 bit Windows 7, missing desktop icons and unsending email.
Here are the answers: Continue reading →
photo credit: diegoperez74
Name: Barb
From: Grand Junction,CO
OS: Windows Vista
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If I install Windows 7 and I find I do not like it, can I re-install Vista on my HP Laptop by using the recovery Disk, then I would have to set it all up again?
Is it necessary to have Winows 7 professionaly installed, or is it as easy as the Beta version you installed?
Thanks for all you do, you have helped me so much over the years.
First, you are welcome…I appreciate the kind words and hope you keep talking about me and referring people to the site for years more to come.
And, yes, you can definitely Continue reading →
Wow, tons of great questions this week from Donna, Deborah, Craig, Jay, Chris, Larry, Gloria, Jack, Ralph, James, Robert, Darren, Leo (who just said hi), Marge, Janette, Joyce, Leo Jason, Emir, Bob, Glenna, Enoch, and Alice.
In order, they asked questions about installing Flash in Firefox, a stolen email address, moving to a Mac, viewing large pictures sent as email attachments, removing spyware (2 in a row), HP scanning software, fake update emails, improving boot up speed, a laptop screen problem, transferring favorites to Firefox from IE, opinion about ThreatFire, how to send smaller pictures via email, adding a photo to a blog, using Picasa to create special effects, Windows 7 launch party question, where to find computer components locally, missing desktop icons, backup recommendations, removing the Quick Launch toolbar, how to copy & paste, and what’s up with McAfee Security Scan. The answers to all these questions and more are located in these two videos: Continue reading →
Once a month has been good for our show. We have lots to talk about and not seeing each other as often, I think our enthusiasm for what we do comes across better than ever. We hope you feel the same. Listen to this month’s show where we talked a lot about smart phones and Windows 7.
Remember, Adam Cochran and I record the show live at our monthly radio show at KAFM 88.1 FM in Grand Junction, CO. We are live every month on the 3rd Wednesday from Noon-1pm Mountain time. Put it on your calendar and tune in live every month!
Until next month, here’s today’s podcast:
Podcast: Play in new window | Download
This week’s questions are brought to you by Mike, Todd, Paul, Randall, John, Bob, William, Warren, Bob, Raymond, Che, Dennis and Monica. In order, they asked questions about; digital camera repair, lost CD drives, Vista startup nags, deleting Facebook account, programs for checking drivers, stubborn desktop icons, lost search feature in XP, lost password for helpmerick.com??, free Microsoft Word download, wireless Internet connection, Internet monitoring software, unknown startup program, and one more username/password issue.
Here’s the video:
photo credit: ~Oryctes~ (away)
Name: Marty
From: Houston, TX
OS: Windows XP
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Is there a difference between the AVG trial version and the AVG free that you refer to on your site? Is it too late to get the free version or is it the same as the trial version? Thank you. Is it compatible with WindowsXP – SP1 only? I still need to restore computer to SP2 but want to be protected ASAP.
Thanks.
MC
Yes, there is a difference between the trial and free versions of AVG. The trial version Continue reading →
Chalmers paid to have his question read first this week followed by questions from Radha, Greg, Briel, Violet, Sue, Betty, Donna, Gary, Marty, Howard Kristen, Ariane, Robert, and Don. Chalmer’s question concerned a very old computer, and in order, the other questions were about a programmers application conflict with Vista Aero, Ubuntu users group, changing desktop wallpaper, screen resolution problem, trouble subscribing to my newsletter, saving photos from email, another screen resolution issue, CCleaner problem on a laptop, AVG installation, printing list of music after burning a CD, another wallpaper problem (related to spyware), more spyware problems, and a clarification Continue reading →
This installment 60 of Rick answers his email (cue the balloons and dancing girls). Questions this week are from Robert, Paul, Jose, Henry, Blane, Clare, Romero, Mark, Robert, and Paramount. They asked about Word 2007 typesetting, backing up photos to CD/DVD, monitor problems, Microsoft Continue reading →
This week’s questions were brought to you by Jim, Joe, Dano, Roger, Richard, Delbert, Neil, Mike, Tallee, and Bhushan (where were the women this week??). They asked questions about deleting Microsoft Word files, online backup, BSOD (blue screen of death), Microsoft Mobile Windows cell phone recommendations, power button problem, disable startup password in Vista, spyware leftovers, wallpaper problems, more spyware problems, and recommendation for making a picture slideshow. Here’s the answers:
This week’s questions ran the gamut from Firefox problems to anti-spyware recommendations, a broken CD-ROM, and a half-done job by the pros at Best Buy. This week’s questions brought to you by: Walt, Thomas, Raymond, Tim, Harold, Al, Humphrey, Scott, Mike, Craig, Martin, and Harprahb. Continue reading →
HelpMeRick.com started as a monthly tip site for beginners in 1996, and now supports our popular call-in computer show, and hosts thousands of useful computer tips and links.
Even if you are an experienced computer user, use our site as a resource to provide help to the friends, family members and co-workers you provide tech support for every day.
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