Clean your inbox

Update:  Following on the heels of Gmail’s update, I thought I would re-share this article as well that I posted nearly 4 years ago. To this day, I still follow these recommendations and email is no longer a thorn in my digital side. Give it a try! Email truly revolutionized communication. The ability to retrieve a message from anywhere in the world in a matter of seconds is mind boggling. However, judging by the size...

Setting up a new computer

Prevention is the best medicine when it comes to avoiding illness in ourselves. Prevention in the computer world is no different. And like a newborn baby, a newly purchased computer is subject to many terrible diseases and problems if not properly cared from the moment it is taken from its cardboard box. I follow these steps when setting up a new computer system for my clients, and recommend this methodology for all new...

Create Your OWN Personalized Newspaper Online R...

In this month’s group, we talked about and demonstrated how to set up a web page that can be personalized. I like to use a customized web page (portal) as my home page (first page that shows up when I start my browser). We looked at the Yahoo portal (My Yahoo) and the newer Google customized home page. Both services require that you register and setup a user name and password. Once you register, you can customize your...

Extricating Spyware

Article updated: July 2010 In 2004, spyware/adware became the #1 threat to personal computers. For a definition of spyware, visit Webopedia. Getting rid of spyware has reached a point that it takes an expert, or a lot of persistence, to really get rid of it totally. Following is a list of steps that we frequently take to completely restore a compromised computer. Depending on the level of problems, we may omit some steps,...

Deleting Programs and Files

This tip conjures up some points from older tips, but needs to be reiterated. Follow these rules-of-thumb to keep your system clean and more importantly running smoothly. Use these rules when deleting individual files: Never delete files that you did not create. If you can’t trace the origin of the file, leave it alone. If the file sports one of the generic looking ‘windows’ icons (see picture), do not...

Cleaning and removing Antivirus 2009, PAV and othe...

Preventing your computer from becoming infected is infinitely easier and less stressful than cleaning up after an infection. Search my site for tons of information on setting up your computer for security and techniques to avoid scams. However, if you are already bit by one of the most recent nasty forms of software, Antivirus 2008, Antivirus 2009, Personal Antivirus, Internet Security 2009 among others (software I call...

Yet another reason to ditch Microsoft Office for w...

This news story has flown mostly under the radar of most computer users for weeks. In a nutshell, it’s a patent infringement suit brought upon Microsoft by a Canadian company called i4i. The suit alleges that Microsoft knowingly used proprietary technologies in Microsoft Word 2003 and 2007. Last week, a judge in Texas, ruled in favor of i4i and ordered Microsoft to remove Microsoft Word from being sold and fined them...

What to do with an AVG found virus sreen

If you use AVG Antivirus, you will be presented with the above screen at some time or another. Don’t immediately push the Move to Vault button or the Heal button. Instead, check the box labeled Remove as Power User, then click the Heal button. Checking that box first yanks the legs out from the virus and disposes of it...

Treo, what Treo?

After two solid months of using my iPhone 3G, I decided it was time for a short update. As many of you know, I used a Palm device for many years, ending with the Treo from 2003 through this August. When the first iPhone came out, I was intrigued, but thought Apple missed the boat, for me, by not utilizing the fastest cellular data network and not allowing 3rd party applications. When they announced the new iPhone last January...

Printer Troubleshooting 101

Lately, I’ve run across many printer problems so I’m going to share with you my formula for approaching a printer problem. Shut off computer Shut off printer Check cable from printer to computer and make sure it is securely plugged in on both sides Check cable from printer to power source and make they plugged in well. Turn the printer on and wait for it to go through all of its startup activities (wait until...

Solution for computer users who can’t print ...

Since I use Firefox exclusively for my browsing, I haven’t seen this problem yet, but today I ran into a computer that could print from anywhere but Internet Explorer 7 (IE7). Turns out that, in her case, the upgrade to AVG 8.0 caused the problem. A standard installation of AVG 8 installs a security toolbar in Firefox, if you use it, or Internet Explorer 7. The toolbar is meant to help users from clicking on potentially...

Warning: Your computer may be infected with viruse...

Extortionware? What is extortionware. I have seen at least 10 computers in the past two weeks that have recently been infected with extortionware – viruses and spyware that infect your system by pretending to be an antivirus or other security program. With names like Windows Antivirus, WinAntivirus, XP Antivirus 20008, etc. these programs appear to look and feel official. However, they are some of the worst virus or...

Remove .NET Framework and solve Quickbooks startup...

Microsoft Framework .NET consists of a set of tools that allow programmers to tap into some web related technologies for creating rich, interactive applications for our computers and web sites. Unfortunately, it sometimes causes problems as well. This week alone, I helped 3 Quickbooks users overcome problems with their programs hanging or failing to start by uninstalling and reinstalling the .NET Framework. Unfortunately,...

Troubleshoot Hardware Problems Using the Device Ma...

Starting with Windows 95 all the way through today’s Windows Vista, Microsoft supplied computer users with a great tool listing the different hardware devices attached to and residing in our computers. This tool is called the Device Manager. Today’s tip focuses on how to use the Device Manager to troubleshoot a video card, sound card or other internal hardware problem. If you suddenly lose sound or your...

Curbside Recycling

When I help people setup a new computer, camera or printer, the standard question asked by the new gadget owner is; “What shall I do with the old one?” I think that the value of tech curbside recycling is highly undervalued. Curbside recycling involves hauling your old hardware out to the curb and just leaving it there. In most moderately busy neighborhoods (HOA’s rules aside), a piece of technology on the...