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Rick

Another reminder

For nearly ten years, I have preached the importance of keeping your anti-virus software up-to-date. Two of my clients today alone were not keeping their software updated and problems arose because of it. Every month more than 500 new viruses are released by hackers and their ilk. If your anti-virus software doesn't know about these new problems (via updates), it can't protect your computer from them.

If you have a high speed Internet connection, chances are very good that your software is staying updated by itself. However, you need to check it at least weekly to make sure the program is updating. When you open any anti-virus program (we recommend AVG and vigorously oppose the use of Norton), you will see a date next to a section marked "Virus definitions or database". This date should never be more than two week old. If it is, initiate an update immediately.

You are wasting money!!

Yes, YOU are wasting money if you don't take advantage of this web site, our newsletter and the radio show. One common trait that Adam and I share (despite occasional thoughts to the contrary by our wives), is that we hate wasting money on technology. Of course, we love technology, but we don't like throwing money at it unnecessarily. Not too many technology nerds will tell you not to upgrade your Windows 98. Likewise, not too many technology people will tell you not to buy a photo printer.

We look at each individual situation and customize our answers and solutions to the requirements and uses of each computer user. Pre-packaged, one size fits all tech support and advice does not work, never did work, and never will work. People are too regimented and stubborn to change their ways without significant reason or pain. We recognize that human trait and strive to mold our advice to each individual situation. Not only do we strive to provide that kind of service, I challenge you to find anyone, anywhere who accomplishes such a task at the level we do!

LED’s

LED stands for Light Emitting Diode. They are designed to last for years and come in mostly green and red. However, you will find orange and blue ones as well. Where? Look on the front of your stove, microwave, TV, DVD, VCR, digital alarm clock, computer tower, power strip, modems, routers, cell phones, printers, electric tooth brushes. They are literally everywhere. At night my office looks like the Las Vegas Strip! Tonight, I decided to photography the lights to see how they would come out. The picture doesn't do justice to the light these little guys can emit, but you get the idea.

Big Box Electronic Stores Tech Help

Our town is getting ready to open a Best Buy. We have had a Circuit City for five or six years and recently (probably in preparation for the opening of Best Buy) they started offering in-store computer repair. I am not privy to the training these sales people go through to learn to fix and troubleshoot computers, but I do have anecdotal evidence that these post-adolescent sales people have no business